Booking Experience for Georgia, Armenia & Azerbaijan
Excellent and thorough. Answered all my questions about travelling solo
Mar 01, 2026
Booking Experience for Thailand & Laos Adventure
Didn't book on the web as you don't get the discounts there. So rang up. Got through in two minutes and the person dealing with us (Beau) delivered what we wanted. We got the loyalty discount, the stopover we wanted and, after a few iterations, the flights we wanted. Great service
Feb 28, 2026
China Uncovered
Very likeable people in your customer service team . Informative helpful and not pushy as some travel agents can be , felt good dealing direct
Feb 28, 2026
Booking Experience for Ultimate Uzbekistan
Polite, helpful and efficient service. Excellent response from staff.
Feb 28, 2026
Booking Experience for Gems of China - Upgraded Departure, Thailand Highlights
Beau did a great job guiding us through our booking. The roadshow was great too and Keith Norman did a great job explaining and describing China. We booked Thailand too back to back.
Feb 28, 2026
Booking Experience for Classic China
The booking service was very good, all my questions were answered by a knowledgeable and professional lady. A very smooth booking service.
Feb 28, 2026
Booking Experience for Treasures of Taiwan
I made an enquiry about a holiday was put in contact with someone who had been on the holiday so could answer questions I had. They phoned so we could easily sort things out and also highlighted any issues there could be.
Feb 28, 2026
Booking Experience for Wonders of China
Cheryl Johnson was a fantastic help when booking our trip. She explained the booking process as we went along and was very knowledgeable.
Feb 27, 2026
Booking Experience for Thailand & Laos Adventure
Julia was extremely helpful and helped me to find the right solution for my holiday requirements.
Feb 27, 2026
Booking Experience for Kruger to Cape Explored
I’ve just taken advantage of the current discounts being offered. Actually booked two exciting trips for this year. As usual your customer service teams are excellent, very polite and efficient. I know that the actual tours will be as good.
Feb 27, 2026