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Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence
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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Additional night Negombo|Highlights of Sri Lanka

Thursday 05 Mar 2026
Overview Rating:
Our Tour: Excellent
Great location to relax after an international flight and prior to joint a tour. Friendly staff and hotel offered a great range of food, both local and international

Egypt & Jordan Adventure

Wednesday 04 Mar 2026
Overview Rating:
Our Tour: Excellent
Wonderful trip, excellent guides, especially Rabie our main Egyptian guide. The trip incorporated everything we wanted to see in Egypt and Jordan. The hotels and restaurants were great and it will be one of our favourite holidays

Christmas in Japan - HN

Tuesday 03 Mar 2026
Overview Rating:
Our Service: Good
Our 1st guide was not the best apparently our original guide couldn't do this tour. Our next 2 were excellent . this was rated as a level 1. the long bus trips probably level 2. there was a very long bus ride several hours with our 1st comfort stop 4hrs into the trip, a bit too long for us oldies! I think the tour could be a day or so longer as it was rushed at times.
the tour was great overall and I enjoyed it .

Colours of Costa Rica

Tuesday 03 Mar 2026
Overview Rating:
Our Tour: Excellent
This was my 18th escorted tour over the last 7 years, and I can honestly say that it was one of the best I've been on. The itinerary was great, with plenty of wildlife viewing opportunities, and we had a fantastic tour guide, Eduardo, who couldn't do enough for our group of 18 to make sure that we had a wonderful experience. All the hotels were very well appointed, with swimming pools and good service.

Singapore to Bangkok by Rail

Tuesday 03 Mar 2026
Overview Rating:
Our Service: Excellent
Outstanding, prompt and very accurate.

Thailand Highlights

Tuesday 03 Mar 2026
Overview Rating:
Our Tour: Excellent
The tour covers all the cultural and historic aspects of life in Thailand .

Highlights of Sri Lanka

Monday 02 Mar 2026
Overview Rating:
Our Service: Good
Very professional answered all our questions

Magnificent China

Monday 02 Mar 2026
Overview Rating:
Our Service: Excellent

Colours of Costa Rica

Monday 02 Mar 2026
Overview Rating:
Our Tour: Excellent
Holiday exceeded expectations. Great group size (18) and our tour guide Eduardo was very engaging and excellent throughout the trip. We got a great feel for Costa Rica as a country and explored its diverse and varied landscapes. We saw the animals we wanted to, many at close proximity helped by expert local guides.
Overall a great holiday to remember with the many photos and videos taken.

Inspiring India

Monday 02 Mar 2026
Overview Rating:
Our Service: Excellent
Very informative and helpful. Its our 2nd holiday with Wendy Woo. Really looking forward to it.

Additional Night Hanoi|Mekong Explorer (Main Deck)

Monday 02 Mar 2026
Overview Rating:
Our Service: Excellent
In the past we did a Wendy Wu tour in China and found the whole experience wonderful now we have booked a tour for Vietnam and Cambodia for next year and so far the customer service has been fantastic.

Our Response

Dear Customer,
Thank you kindly for your wonderful review. We appreciate your loyalty and looking forward to welcome you on your tour next year.
Warm regards,
Julia @ Customer Relations Wendy Wu Tour

Georgia, Armenia & Azerbaijan

Sunday 01 Mar 2026
Overview Rating:
Our Service: Excellent
Excellent and thorough. Answered all my questions about travelling solo

Our Response

Thank you so much for your lovely 5‑star review!
We’re really glad to hear you felt the support was excellent and thorough — and that we could answer all your questions about travelling solo.
It’s wonderful to know you’re feeling confident and prepared. If anything else pops up as you get ready for your trip, we’re always here to help.

Thailand & Laos Adventure

Saturday 28 Feb 2026
Overview Rating:
Our Service: Good
Didn't book on the web as you don't get the discounts there. So rang up. Got through in two minutes and the person dealing with us (Beau) delivered what we wanted. We got the loyalty discount, the stopover we wanted and, after a few iterations, the flights we wanted. Great service

Our Response

hank you so much for your lovely review!
We’re delighted to hear that you received the great service you expect from Wendy Wu, and that Beau was able to help you secure your loyalty discount, your ideal stopover, and the flights you wanted — even after a few iterations.
We really appreciate you taking the time to share your experience.
We’re always striving to deliver a 5‑star service, so if there’s anything you feel we could have done to make your experience even better, we’d love to hear your thoughts. Your feedback genuinely helps us continue improving.
Thanks again for choosing us, and we hope you have a fantastic trip!

China Uncovered

Saturday 28 Feb 2026
Overview Rating:
Our Service: Excellent
Very likeable people in your customer service team . Informative helpful and not pushy as some travel agents can be , felt good dealing direct

Ultimate Uzbekistan

Saturday 28 Feb 2026
Overview Rating:
Our Service: Excellent
Polite, helpful and efficient service. Excellent response from staff.

Our Response

Thank you so much for your wonderful 5‑star review!
We’re delighted to hear that you received polite, helpful, and efficient service, and that our team responded quickly and supported you well.We truly appreciate you taking the time to share your experience, and we’re thrilled we could make things smooth and positive for you.
Wishing you a fantastic trip ahead, and we’re always here if you need anything!

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
Don't just take our word for it
  • 5* Trip Advisor rating
  • Gold Award Feefo Accreditation

Wendy Wu Tours is an Associate Member of the United States Tour Operators Association. However, Wendy Wu Tours is NOT a participant in the USTOA $1 Million Travelers’ Assistance Program and is not held by USTOA to certain other standards required of Active Members.