Wendy Wu Tours

Friendly, efficient

This was an excellent introduction to China which, in many ways, is a country on a different scale to others. We had a good taste of the country through bus, train and plane, The hotels were all of good quality and we certainly did not go hungry. One highlight was the three day cruise on the Yangtze river, another was the river boat in Shanghai to see the city by night. Raymond, our guide, ensured all arrangements ran smoothly and did a good job looking after us. There were a couple of blips along the way. On the Yangtze we were sent us off on a day tour with a non-English speaking guide which was naughty and quite stressful. And the local guide in Shanghai did not take seriously my allergy to shellfish - serving up egg fried rice with prawns, luckily spotted in good time. Overall, the trip was big, hugely educational, good value for money and an excellent taste of China.

Friendly phone consultants. Seem to know their products well. They were immediately familiar with the tour, timings and flight options.

Prior to booking submitted a couple of quick information requests via the web site, disappointing that neither were responded to.

I didn’t realise I could review all the flight options by starting to make a booking on line. You have to enter full names of all passengers before you get to that level of information. It would be helpful if it was more obvious that this information was available and if it could be accessed without having to put all the passenger details in when you’re not yet ready to actually book.

Vanessa and Zoe were very easy to deal with. They were very happy to explore any avenues we asked about. I talked you Ness on a public holiday so that’s good service. Thanks

Appreciated the range of experiences and it was a great selection of places to visit. Our tour guide, Yuka, was excellent. Very considerate and helpful, answering all questions and keeping people entertained on the long bus journeys. Communication was good throughout. Not all of the people on the tour used the Whisper audios, because of hearing aids, which meant they did not always follow the information. It was a very busy tour. Sometimes with one too many activities per day. We would have preferred one fewer temple visits and the visit to the fish market in Hakkodate was not the best. A bit more time at leisure would have been preferred and we were disappointed not to be closer to Tokyo centre and Osaka centre. However, the dinner that we had in the neighbouring hotel in Tokyo was the highlight meal of the whole tour.

An all round extensive trip to Japan - well worth the money. Tour guide was friendly and professional. Tiring yet well worth it!

We had a magical time in China made even better by our excellent guide Cynthia Miao. An unexpected part of the tour was the variety of food the guides chose which turned the tour into a gastronomical delight. Thank you Cynthia and local guides for ensuring a wonderful experience.

5 star tour leader, Luis- Always looking out for group members. Very well organized.
5 star local tour guide, Jackie. Friendly, excellent communication. Sad to see him finish.
4 star other local guides - too much talking and information which will not be remembered, and English not always up to 5 star level.
5 star and wonderful food.- No need to do Pizza Hut lunch or Radisson Hotel steak and chips. Neither up to expected standard. We loved Chinese food.
Cut out the 3 days across Desert. Fly Turpan to Kashgar. What we saw in these 3 days was not interesting enough to warrant the long bus rides.
Three lots of Budhist caves on the tour was overkill. especially the one in Kuqa.
Excellent consideration of toilet stops on long bus rides with good facilities.
Needs a day, mid tour, with no activity in a city where the hotel is close to main shops. End of day after dinner and a long day was insufficient opportunity to fulfill any shopping desires, especially non tourist souvenir shopping. Came home having not been able to buy anything on my shopping list.
Hotels were all excellent and where small fridge (for medication storage) was not in the room, Luis made suitable arrangements.
Almost all the group had been to China before. Guides need to consider this when talking non stop. WWT needs to consider this choosing sightseeing in Beijing and Shanghai. Pre tour questionnaire would enable WWT to plan different sights new to many of the group. Nearly all the group had already been to Beijing.
Beijing on Golden week, weekend was a disaster. Both days were total repeats for me and others and not enjoyed. The crowds were a nightmare. Millions locals sightseeing and enjoying the holiday weekend.
ESim - Recommendations for ESim not to include Airalo. No connection for 2 of us while in Gusan province. Big disappointment. Do not recommend this ESim.
I loved that everything was taken care of and led by a really superb, very intelligent and caring Tour Leader, Luis. Would book with Wendy Wu Tours again.
Thank you. Edreen