I had a professional and prompt response from Cheryl following my initial email to Wendy Wu. She was able to arrange for me to join a friend on their Gems of China tour in September. When I telephoned to finalise my booking I found her to be very efficient, and as she herself had done the very same tour last year, she was able to give me useful advice based on her own experience. Overall the telephone conversation gave me great confidence that I had booked with a caring and extremely professional tour company staffed by people who know what they are doing and care about doing it well. I very much look forward to my tour and feel confident that it will be as professionally executed as my booking experience has been. Thank you Wendy Wu.

What an amazing trip the Gems of China was. So many wonderful highlights. The trip opened our eyes to China as a tourist destination. Our national guide Ni Fan (Ivan) made us feel so welcome and was so great at making our trip a breeze. He organised everything so seamlessly. He was very calm and professional when two members of our party were injured in separate incidents. Another highlight of the trip was our group. A wonderful group of people.
We would highly recommend this tour and if you are lucky enough to get Ni Fan as your national tour guide you are in for an amazing tour.

Sales supervisor Natasha was helpful friendly & professional. Answered all our questions. Booked the Gems of China tour over the phone we are happy with our choice. This is the first time we have booked with Wendy Wu and would certainly book with this company again.

The most fantastic trip across parts of China and Japan. Worth every early morning start.
Highly recommended.

Best tour holiday we had. There is always room for improvement. Just a couple of suggestions:
1. Before flying would suggest to let know meeting time with the tour guide at the hotel.
2. Coaches to have a facility to charge a mobile phone.
3. A separate table for vegetarians as there is a big demand for them to travel to China. Non-vegetarians do not share vegetarian dishes.
Had a great holiday!

Absolutely fantastic tour, couldn’t have been better organised.

As i write this review, i am very well aware that this is only my opinion ~ however, i genuinely enjoyed every single aspect of my visit to China 🇨🇳 👍. When i arrived in Shanghai, i had approximately 30 minutes waiting for my driver. Looking back to this comment, i am in a different country, not knowing anyone or the language, but it is so clean and people are everywhere, so i knew that i had no problems or issues with anything. I was not anxious or worried about anything & this was my only issue in two weeks, so i will reiterate that my trip was absolutely amazing. The hotels, the tourist guides, the internal connections (both flights and train) were easy and stress free. Not only did i enjoy this trip, i can both recommend it & even do it again 👍. All of the excursions were amazing and we were able to jump the queues every time. The guides were helpful, knowledgeable and friendly, so communication was not a problem either 👍.

Thank you Eddie, for being such an amazing guide. You didn’t just show us the sights — you shared the stories, the culture, and your genuine love for all the places we visited. You kept us safe, on time, and smiling the whole way. We’re leaving with great memories, thanks to you.
Thank you also for your patience, knowledge, and great energy. This trip wouldn’t have been the same without you. We really appreciate everything you did for us.
We’d like to express our sincere thanks to you for your excellent leadership throughout this tour. Your expertise, organization, and attention to detail in made this experience smooth and enjoyable. Thank you for going above and beyond, for not losing anyone, for answering a million questions, and for making history actually interesting! We couldn’t have asked for a better guide.