The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Ancient Empires of China & Japan

Saturday 18 Apr 2026
Overview Rating:
Our Tour: Excellent
The most fantastic trip across parts of China and Japan. Worth every early morning start.
Highly recommended.

Wonders of China

Friday 17 Apr 2026
Overview Rating:
Our Tour: Excellent
Best tour holiday we had. There is always room for improvement. Just a couple of suggestions:
1. Before flying would suggest to let know meeting time with the tour guide at the hotel.
2. Coaches to have a facility to charge a mobile phone.
3. A separate table for vegetarians as there is a big demand for them to travel to China. Non-vegetarians do not share vegetarian dishes.
Had a great holiday!

Wonders of China

Friday 17 Apr 2026
Overview Rating:
Our Tour: Excellent
Absolutely fantastic tour, couldn’t have been better organised.

Glories of China

Friday 17 Apr 2026
Overview Rating:
Our Tour: Excellent
As i write this review, i am very well aware that this is only my opinion ~ however, i genuinely enjoyed every single aspect of my visit to China 🇨🇳 👍. When i arrived in Shanghai, i had approximately 30 minutes waiting for my driver. Looking back to this comment, i am in a different country, not knowing anyone or the language, but it is so clean and people are everywhere, so i knew that i had no problems or issues with anything. I was not anxious or worried about anything & this was my only issue in two weeks, so i will reiterate that my trip was absolutely amazing. The hotels, the tourist guides, the internal connections (both flights and train) were easy and stress free. Not only did i enjoy this trip, i can both recommend it & even do it again 👍. All of the excursions were amazing and we were able to jump the queues every time. The guides were helpful, knowledgeable and friendly, so communication was not a problem either 👍.

Gems of China

Thursday 16 Apr 2026
Overview Rating:
Our Tour: Excellent
Thank you Eddie, for being such an amazing guide. You didn’t just show us the sights — you shared the stories, the culture, and your genuine love for all the places we visited. You kept us safe, on time, and smiling the whole way. We’re leaving with great memories, thanks to you.
Thank you also for your patience, knowledge, and great energy. This trip wouldn’t have been the same without you. We really appreciate everything you did for us.
We’d like to express our sincere thanks to you for your excellent leadership throughout this tour. Your expertise, organization, and attention to detail in made this experience smooth and enjoyable. Thank you for going above and beyond, for not losing anyone, for answering a million questions, and for making history actually interesting! We couldn’t have asked for a better guide.

Classic China

Thursday 16 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent service from Matt, tour and extras quickly confirmed.

A China Experience

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
The guide was so amazing Amanda did everything she could to make this so memorable. The tour is full on but you see so much and experience so much.

A China Experience

Tuesday 14 Apr 2026
Overview Rating:
Our Tour: Excellent
The holiday was well planned and well managed. No excessive queuing at attractions. Accommodation was of a good standard and meals fine.
Only downside was that we dined in a Muslim restaurant, which meant there was no beer or wine on offer. I have no idea why this place was chosen because the food was no different to any of the other restaurants we ate in.
The only other negative I can think of was that one of the hotels had an en-suite with translucent walls!!! Not everyone sharing a room is a couple!

Our Response

Thanks for this, really pleased to hear the holiday was well planned and managed, and that you didn't get stuck in any queues. That's always a win. And g
ood to know the accommodation and meals were fine too.

On the Muslim restaurant, yes, I can see why that would catch you off guard if you were hoping for a beer or glass of wine. The choice would have been about the venue or location rather than the food, which you're right, was similar to others, but we should probably flag that sort of thing in advance. Sorry that wasn't made clearer.

And the translucent bathroom walls… oh dear. That's definitely not ideal when you're not a couple! I'll pass that one back to our product team that's a fair point and something we can ask about when choosing properties.

Thanks again for the honest feedback and glad it was still a good trip overall.

Best wishes,
Jimmy, Wendy Wu Tours


Wonders of China

Sunday 12 Apr 2026
Overview Rating:
Our Tour: Excellent
The itenary let me embraced so much of culture in China. Almost all optional excursions were outstanding. Great hotels and cruise facilities. The main reason I chose this particular trip was due to allowance of free time (2.5) at great wall of China giving me the opportunity go up to the 12th Fortress while others did what was suitable them. This option was not available with any other tour company and it was so great that all excursion levels were addressed at this monumental place.
Would have been perfect if Zhanjiaji National Park was also included but had a brilliant time. Fellow travellers in the group were fantastic too. Highly recommend this tour.
I did my first trip with Wendy Wu last year and was very impressed.

China & Tibet Discovery

Friday 10 Apr 2026
Overview Rating:
Our Service: Good
All questions and requests were actioned in a polite and timely manner.

Our Response

Hi there,

We’re very pleased to hear that your booking process was handled politely and without delay. Providing helpful answers in a timely way is exactly what we aim for, so your feedback is greatly appreciated.

Thank you again for choosing Wendy Wu Tours. We hope you have a wonderful trip ahead and look forward to being part of your journey.

Warm regards,
The Wendy Wu Tours Team

Glories of China

Friday 10 Apr 2026
Overview Rating:
Our Tour: Excellent
A well planned and organised itinerary which included most of the key cities and sites of interest. Some days were long (10 hours+without a return to the hotel) but this is inevitable when there is so much travelling and sightseeing to be done within a day. The hotels were generally excellent, likewise the food, and the guides were friendly, professional and well-informed.

Magnificent China

Thursday 09 Apr 2026
Overview Rating:
Our Tour: Excellent
We had a wonderful holiday
The tour was very well organised
Cynthia our guide was absolutely excellent
She is a credit to Wendy Wu
The only thing I would change is that we were offered too much food and we wasted a lot!
Less food at lunchtime would have been enough but this is a minor quibble

Grand Tour of China

Tuesday 07 Apr 2026
Overview Rating:
Our Service: Excellent
I would like to take a moment to share my sincere appreciation for Zoe and the outstanding service she provided while assisting with my upcoming China tour booking.

Zoe’s kindness and friendly nature made the entire process smooth and enjoyable. She was patient, attentive, and always willing to go the extra mile to ensure all my questions were answered. Her in-depth knowledge of the tour options and travel arrangements gave me great confidence in my choices, and her clear explanations made everything easy to understand.

What stood out most was her genuine willingness to help. From the initial enquiry through to finalising the booking, Zoe was consistently professional, responsive, and thoughtful in her approach. She made what could have been a complex process feel effortless. Zoe has helped me with my other bookings to Vietnam and Thailand.

Zoe is truly an asset to your team, and I’m very grateful for her assistance. I look forward to my upcoming trip knowing everything has been arranged so well.

Our Response

Dear Jo-Anne,
Thank you very much four your glowing 5-star review! I am sure Zoe will be delighted to read you lovely comments. We are glad that Zoe's knowledge, professionalism and genuine care made such a positive impact on your experience with Wendy Wu Tours. We appreciate your loyalty and support. Looking forward to welcome you on your next adventure soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Wonders of China

Saturday 04 Apr 2026
Overview Rating:
Our Tour: Excellent
A very well organized trip, seeing all the must see sights. The rep Ken kept informed with other colleagues so timings of the visits avoided excessive queuing and had less volume of tourists. Meals were included which were all shared banquet, the restaurants chosen for location and quality of local cuisine. This gave us a chance to try many different dishes that were preordered for us and saved time as location was near our itinerary stops. Transportation was very efficient, coach, plane and bullet train.Ken looked after all the details making our holiday totally hassle free. A vast distance covered in two weeks, not a minute wasted. A very interesting and enjoyable "holiday".

Our Response

That's great to hear and I'll pass on your feedback to Ken, he will be delighted that you were happy with his service. Thanks, Jimmy, Wendy Wu Tours.

Gems of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent service great customer service and good pricing.
documentation is fantastic.

Our Response

That's great to hear and do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.