The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Wonders of China

Thursday 16 Oct 2025
Overview Rating:
Our Tour: Excellent

Our Response

Thanks for your 5 star review! Kind regards, Jimmy, Wendy Wu Tours.

Classic China

Thursday 16 Oct 2025
Overview Rating:
Our Tour: Excellent
We had a magical time in China made even better by our excellent guide Cynthia Miao. An unexpected part of the tour was the variety of food the guides chose which turned the tour into a gastronomical delight. Thank you Cynthia and local guides for ensuring a wonderful experience.

Silk Road Explorer

Wednesday 15 Oct 2025
Overview Rating:
Our Tour: Good
5 star tour leader, Luis- Always looking out for group members. Very well organized.
5 star local tour guide, Jackie. Friendly, excellent communication. Sad to see him finish.
4 star other local guides - too much talking and information which will not be remembered, and English not always up to 5 star level.
5 star and wonderful food.- No need to do Pizza Hut lunch or Radisson Hotel steak and chips. Neither up to expected standard. We loved Chinese food.
Cut out the 3 days across Desert. Fly Turpan to Kashgar. What we saw in these 3 days was not interesting enough to warrant the long bus rides.
Three lots of Budhist caves on the tour was overkill. especially the one in Kuqa.
Excellent consideration of toilet stops on long bus rides with good facilities.
Needs a day, mid tour, with no activity in a city where the hotel is close to main shops. End of day after dinner and a long day was insufficient opportunity to fulfill any shopping desires, especially non tourist souvenir shopping. Came home having not been able to buy anything on my shopping list.
Hotels were all excellent and where small fridge (for medication storage) was not in the room, Luis made suitable arrangements.
Almost all the group had been to China before. Guides need to consider this when talking non stop. WWT needs to consider this choosing sightseeing in Beijing and Shanghai. Pre tour questionnaire would enable WWT to plan different sights new to many of the group. Nearly all the group had already been to Beijing.
Beijing on Golden week, weekend was a disaster. Both days were total repeats for me and others and not enjoyed. The crowds were a nightmare. Millions locals sightseeing and enjoying the holiday weekend.
ESim - Recommendations for ESim not to include Airalo. No connection for 2 of us while in Gusan province. Big disappointment. Do not recommend this ESim.
I loved that everything was taken care of and led by a really superb, very intelligent and caring Tour Leader, Luis. Would book with Wendy Wu Tours again.
Thank you. Edreen

Grand Tour of China

Tuesday 14 Oct 2025
Overview Rating:
Our Tour: Excellent
This was an excellent tour of China. We saw so much and would love to go back one day. Our tour guide Brittany could not have been better she was a credit to Wendy Wu and China.

Our Response

Thanks for your review, Brittany, is indeed one of our top tour guides and we are delighted that she's part of our team. We do hope we will be of service to you again. Kind regards, Jimmy, Wendy Wu Tours.

Ancient Empires of China & Japan

Tuesday 14 Oct 2025
Overview Rating:
Our Tour: Excellent
Our National ****** China, Andy Shao was fantastic from 1st day I arrived along with others joining the tour. Our Hotel rooms were great, took me awhile to figure out lifts with card to room along with others first night. Others on my tour a great bunch and helpful.
Andy would relay us all at Dinner time for breakfast times and and what time to be on bus. The local guide were great too and helpful. The Coach drivers and bus all good. Andy always counted us re moving on to a new place,and to keep our whispers on when explaining history & how to say local names and places, very informative. Took awhile to adjust to some dishes personally, not others, but great food choices all along for breakfast lunch and dinners. Also Andy always counted us when back on bus which was great as travelling on my own was abit daunting, but all worked out with helpful fellow passengers.
We certainly packed heaps in a days touring and was amazing with the electric cars and bikes everywhere and not crashing into each other. Safe to walk around with all those looking on cameras and police around. Glad to be on a tour though.
Please make sure Andy gets my review, would recommend him and the local guides, but him especially to anyone else who would like to do this tour.
One more review for Japan with Nao.
I and maybe others felt we were rushing to all destinations etc.but nt enough time to see everything in one place, then to much time at other places. Disappointed with some lunch places and food. Also he wasn't as efficient with keeping close with whispers and being visible with flag. I got lost at one place and kept looking out for him,finally found him and 10mins late back on bus.
A nice man, abit over Buddhist temples tho.
Scenery lovely and enjoyable otherwise 😀 also all the way thru trip no rain, only after we left provinces, very lucky.

China & Tibet Discovery

Tuesday 14 Oct 2025
Overview Rating:
Our Tour: Excellent
Tour was excellent.
Made SPECIAL by our tour guide Aimee.
A warm, kind and bubbly personality.
Most definitely an asset to the organisation.
A relatively small group, 17 people.
All well traveled.
Highlights, too many to mentioned.
Tibet stood out for me.
I have to state clearly that all the days were absolutely noteworthy.
Will recommend Wendy Wu Tours to anybody interested.
I am interested in a combined Sth Korea tour or cruise.
Also, I am interested in Sri Lanka and Maldives combined tour or cruise.
Not sure whether your company Wendy Wu does Sth America.
My rating would be higher than 80%.

With kind regards,
Anton Wassenaar O212149453

Silk Road Explorer

Tuesday 14 Oct 2025
Overview Rating:
Our Tour: Excellent
Louis , our guide was excellent. helpful and informative. happy to go out of his way to help. the sights were amazing. we were with a great bunch of people and had a wonderful time. i ticked off a couple of things from my bucket list.... climbed the great wall and had a camel ride. sadly it was a cloudy day ( the only one ) when we visited the rainbow mountains. september was the best weather. the food was delicious . loved the yak milk yogurt and tea.

Wonders of China

Friday 10 Oct 2025
Overview Rating:
Our Tour: Excellent
Our guide Jay on the Wonders of China tour -19th September to 5th October 2025- was fantastic,.He could not have been more attentive and any questions or issues were addressed without question. From the start of the trip to the end was seamless. I would fully recommend this trip to anyone and if they were lucky enough to have Jay as a Tour guide then that would be a bonus !!!
Alli Allfrey

Our Response

Jay will be delighted to hear this, he is one of our most popular guides and I will make sure that he is sent a copy of your lovely feedback. Thanks for the review, it is very much appreciated. Do let us know if we can be of any further help. Jimmy, Wendy Wu Tours.

Wonders of China

Thursday 09 Oct 2025
Overview Rating:
Our Tour: Excellent
An excellent trip to China, well organised, excellent itinerary and top class guides.
Accommodation was well.selected, food was great, and the balance of trips was spot on.

Our Response

Many thanks for your review, and for posting the photographs, they look amazing! We're absolutely thrilled that you had an excellent trip to China and we do hope you'll consider us again in your future travel plans. Kind regards, Jimmy, Wendy Wu Tours.

Grand Tour of China

Wednesday 08 Oct 2025
Overview Rating:
Our Tour: Excellent
The inclusive itinerary is by far great value for money. The person who makes this tour is the guide known as Brittany. She worked 24/7 to ensure everyone was safe and looked after. Detailed information for each person or couple even down to the gates to check in for return flight home. I can not recommend this tour or this guide highly enough. Booking in UK is flexible with different airlines and airports. 11/10

Our Response

We're delighted to read your review and thanks so much for taking the time to submit it. Brittany, will be thrilled to hear of your review and I will make sure a copy of this is sent to her office so she can receive the recognition she deserves. We do hope to be of service to you again and thanks again for writing! Jimmy, Wendy Wu Tours.

Grand Tour of China

Tuesday 07 Oct 2025
Overview Rating:
Our Service: Excellent
Hanna explained the options well and ensured that all my concerns and queries were answered.

Our Response

Thanks for your review, Hanna will be delighted to hear your feedback! Do let any of our friendly staff know if you have any questions regarding your reservation. Thanks, Jimmy, Wendy Wu Tours.

Grand Tour of China

Monday 06 Oct 2025
Overview Rating:
Our Tour: Good
We had a shaky start to the tour where our friends who we were travelling with were in a different group to ours. We had been told by the company we would be in the same group as there was only one Grand Tour. I am pleased to say this was resolved quickly and we were able to enjoy the tour together.
The tour included so many incredible sights and we experienced different modes of transport. It was almost too much to take in and was a busy time. Our tour leader Jessie and the local guides did a wonderful job at keeping us together and dealing with any problems along the way. By the end of the trip we felt like family.
The hotel accommodation for the most part was good and the food gave us a good taste of Chinese food and different tastes in different areas. We enjoyed the round tables and turntables and made some good friends around it.
We feel we have had a great taster of China but know there are still many more things to see in China.

Our Response

Thank you so much for your review! We’re delighted to hear that, despite the initial mix-up, everything was quickly sorted and you were able to enjoy the tour together with your friends. We’re so pleased Jessie and the local guides made your experience so special and that your group felt like family by the end. We hope this wonderful introduction to China inspires you to return and explore even more with us one day. Thanks again for your review, Jimmy, Wendy Wu Tours.

Additional Night Beijing|Gems of China

Monday 06 Oct 2025
Overview Rating:
Our Service: Excellent
Very helpful, knowledgeable and responsive to questions 👍😀

Wonders of China

Sunday 05 Oct 2025
Overview Rating:
Our Service: Excellent
Matt was friendly and efficient. He provided some excellent advice regarding our China & Dubai holiday in 2026. Plus he responded well to our subsequent queries.

The whole booking experience has filled us with confidence and we are looking forward to holiday.
Paul

Our Response

Thank you, Paul, for your lovely review! We’re so pleased to hear that Matt provided friendly and efficient service, along with helpful advice for your upcoming China & Dubai holiday. It’s great to know that the booking experience has filled you with confidence ,we’ll be sure to pass your kind words on to Matt. We look forward to helping you create an unforgettable holiday in 2026, it'll come round quicker than you think! Thanks again, Jimmy, Wendy Wu Tours.

Silk Road Explorer

Saturday 04 Oct 2025
Overview Rating:
Our Service: Excellent

Our Response

Many thanks for your 5 star review, it is much appreciated. Kind regards, Jimmy, Wendy Wu Tours.