The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Wonders of China

Wednesday 15 Jul 2026
Overview Rating:
Our Service: Good
This is a review of the booking process...

Using WW made life easy. Total inclusion equals low stress. Nice!

Only 4 stars since there is often the impression that staff are flat stick and there were often minor delays (info or a reply promised by Friday but not actioned till Mon/Tue). Sometimes small errors are made so it pays to stay engaged and check everything, rather than assuming perfection. I find that if I ask, the WW staff are happy to oblige (eg getting the booking ref for the airline), but we wouldn't have been given it otherwise. Similarly we weren't advised that repeat customers got a discount, but happened to read it online... Many other travel firms are more proactive about those things.

Wonders of China

Thursday 02 Jul 2026
Overview Rating:
Our Tour: Excellent
What a fabulous holiday amazing our national guide Louis was brilliant as were the local guides
The itinerary was packed in a great way
Loved the bullet train
Every part was so well organised
If I had to make one comment on the trip
I would say the visit to the Muslim quarter wasn’t necessary
It was a hot day after a long travel and an early flight
The walk along a street and back wasn’t the best use of an hour

Our Response

Thank you for taking the time to share such thoughtful feedback following your recent holiday with us.

We are absolutely delighted to read that you had such a fabulous time and that Louis, our National Guide, along with our local guides, made such a positive impression. It is also wonderful to know that you enjoyed the bullet train and found the organisation of the itinerary to be seamless throughout. Our team in China works hard to ensure every detail is considered, so your kind words mean a great deal to us.

We also genuinely appreciate your constructive observation regarding the visit to the Muslim Quarter. We completely understand that, after a long journey and an early start, an hour's walk in the heat may not have felt like the best use of time in that moment. This stop is typically included to offer a glimpse into the rich cultural and religious diversity of the region, but we take your point that the circumstances on the day made it less enjoyable than we would have hoped. Please be assured that we will review this element of the itinerary with our ground team, and we will consider whether alternative options or greater flexibility might be offered on that particular day for future departures.

Thank you again for your review and we very much hope to welcome you on another Wendy Wu adventure in the future.

Thanks, Jimmy, Wendy Wu Tours

Wonders of China

Monday 22 Jun 2026
Overview Rating:
Our Tour: Excellent
A fantastic holiday experience with Wendy Wu which far exceeded our expectations. Our National Guide was an expert who was totally professional & ensured that we had a totally immersive experience free from any worries. The value for money was incredible and we enjoyed quality accommodation and travel arrangements. We learnt so much about China - its history, peoples, geography, etc.

Our Response

Thank you for taking the time to share such a generous review. We are genuinely delighted to learn that your holiday with Wendy Wu Tours exceeded your expectations in so many ways.

We are particularly pleased that you found your National Guide to be both an expert and entirely professional. Their role is to ensure that our guests can enjoy a fully immersive experience without concern for the practical details, and we are very glad that this was reflected in your journey. It is also pleasing to hear that you were impressed with the quality of your accommodation and travel arrangements, and that you considered the overall package to represent exceptional value for money.

Above all, we are delighted hat you gained such a rich understanding of China; its history, its people and its geography. That depth of cultural insight is at the very core of what we strive to offer, and it is wonderful to know that you appreciated it so fully.

Your kind comments will be passed on to your guide who I am sure will be most encouraged by them. We very much hope to have the opportunity to welcome you on another of our tours soon.

With our sincere thanks,
Jimmy
Wendy Wu Tours

Wonders of China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent
Wonderful holiday but very tiring!! Bruce our guide was amazing very patient and was always there when you needed him! Would highly recommend

Our Response

Thanks for your review. We often get feedback about Bruce and he will be delighted to hear of your comments. Hoping to be of service to you again. Thanks, Jimmy, Wendy Wu Tours.

Wonders of China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent

Our Response

Dear Customer,
Thank you for your 5-star rating. We are glad you enjoyed our tour and hope to welcome you soon on another adventure with us.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Wonders of China

Friday 12 Jun 2026
Overview Rating:
Our Service: Good
Very helpful with arrangements
Answered all my questions

Our Response

That's great to hear and do let us know if we can be of any further help. Thanks, Jimmy, Wendy Wu Tours

Wonders of China

Tuesday 09 Jun 2026
Overview Rating:
Our Tour: Excellent
This 16 day tour of the highlights of China was amazing. Wendy Wu organised everything perfectly, and our guide Gary Guo was excellent. He managed to shepherd 18 of us through Beijing, Xian, Yichang, Yangtze River cruise, Chongqing, Guilin, Yangshuo and Shanghai via 2 high speed trains, 2 internal flights and 2 river cruises (4 nights and 4 hours).

The standard of the hotels was very good, and all busses were of a high standard with good, safe drivers.

Everything listed as included in the itinerary was included, and the few extra options were of good quality.

The food was plentiful and of good quality, although it did get somewhat monotonous over the 2 weeks of very similar dishes for lunch and dinner.

I would not hesitate to recommend Wendy Wu and Gary Guo for a tour of China.

Our Response

Thanks so much for taking the time to write this, it sounds like a proper whistle-stop tour of China, and we’re delighted it all went so smoothly. Gary Guo will be delighted to hear he kept everyone together across all those trains, flights and cruises!

Really appreciate your honest feedback about the food too, point taken on the variety. We’ll certainly bear that in mind when working with our local partners. Glad it didn’t spoil what was otherwise an amazing trip.

Means a lot that you’d recommend us (and Gary). Hope to see you on another Wendy Wu adventure soon.

Jimmy, Wendy Wu Tours

Wonders of China

Saturday 06 Jun 2026
Overview Rating:
Our Service: Excellent
Excellent. Very helpful and informative. Made it a pleasure to book.

Our Response

That's great to hear and do let us know if you have any questions before you leave. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Friday 29 May 2026
Overview Rating:
Our Tour: Good
Gems of China was a great way to visit and see all of China’s main experiences whilst getting a little insight into life in China. Hotels were of a really good standard and for the most part food was great (with the exception of a visit to an Irish Pub)
The National Guide was efficient and friendly and managed to keep control of our wonderful group of 26 people. The only criticisms are some lack of flexibility and hard selling at most of the experiences but guess this is China. The river cruise provided a relatively relaxing break in the middle of a full on itinerary and was an opportunity to really get to know the rest of the group. My highlights were the Great Wall and Shanghai - what an eye opener! Immaculate organisation from Wendy Woo as usual.

Wonders of China

Thursday 28 May 2026
Overview Rating:
Our Service: Excellent
Great Customer Service over the phone, email answers took some time,.

Wonders of China

Wednesday 20 May 2026
Overview Rating:
Our Service: Good
Very helpful
Made it easier to choose a tour
Thank you

Wonders of China

Wednesday 20 May 2026
Overview Rating:
Our Tour: Excellent
An excellent trip through China. Our first land tour. Our tour guide Andy was excellent, as were all the local guides in each location.
Wonderful sights throughout the journey across China.
Would highly recommend this tour & Wendy Wu Tours.

Wonders of China

Saturday 16 May 2026
Overview Rating:
Our Tour: Excellent
Covers all the main attractions of china, plus a few interesting side trips.

Wonders of China

Wednesday 06 May 2026
Overview Rating:
Our Tour: Excellent
My wife and I went on the holiday to China 6-20 Apr 26 and had a really wonderful time. Our guide Linda, really made the whole holiday extra special. Our time was well planned, well organized and well supported with all the extra local guides Linda used for the whole of the holiday. She organized extra shows and activities that gave us a real taste of her country, and the food she chose for our lunch and dinner meals gave us a broad choice of local regional dishes from all the places we visited. For the 2 weeks we spent in China Linda managed to cram in everything I had on my `bucket list`and a lot more besides. China is a vast country with lots of fascinating historic and modern sites to see. The initial cost of the holiday may seem expensive, but once you see what is included in the cost, it is worth every penny. My wife and I enjoyed this holiday so much we are now looking into visiting Japan next year (2027), thank you Wendy Wu for a really great holiday, with lots of wonderful memories.

Wonders of China

Wednesday 06 May 2026
Overview Rating:
Our Tour: Good
An amazingly full schedule for 16 days. Saw China's amazing historic sites. Tour guide was excellent. Would travel with Wendy Wu again.