The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Vietnam & the Reunification Express

Friday 20 Mar 2026
Overview Rating:
Our Tour: Good

Vietnam at a Glance

Tuesday 17 Mar 2026
Overview Rating:
Our Service: Excellent
Quick and easy. Pleasant travel guides.

Our Response

Dear Customer!
It’s great to hear you had such a positive experience — thank you for your kind words.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam at a Glance

Monday 16 Mar 2026
Overview Rating:
Our Tour: Excellent
Good overall view of Vietnam. I felt I was visiting the country 10 - 15 years too late as there was so much commercialisation and new building. Still well worth visiting
Excellent guide who went above and beyond his duties. He tried very hard to help us all with the disruption caused by the Middle East Crisis.
Rather too much food but there was no problem getting vegetarian options and the Vietnamese meals were lovely
The first Western diner we were taken to was AWFUL. That was the one place I had virtually no choice without meat or fish.. The vegetable fried rice I did get served tasted like a packet of dried vegetable rice I might have bought in the UK for under £1. Nearly everyone in the group said the food was poor and the ambience of the place was not good. We all agreed that place should not be used again.
Everywhere we were taken was interesting. The resort on top of a mountain was weird with its replica "European buildings" but the views from the top were stunning and the cable car ride up amazing.
Hu Long Bay was definitely a highlight: the cruise ship was old but quaint and comfy, the small boat trip was very peaceful and had lovely scenery and the caves were great. It was a shame that some of the group remained on the boat, having been put off by the 90 uneven steps. They could have come and spent time on the ( artificial) beach.
It is not Wendy Wu's fault that the British element of the party got stressed when the Middle east conflict disrupted return plans. We had to move hotels but the guide actually walked round the area with us, after the evening meal, helping us find somewhere else. He could have been at home with his family but him being able to converse directly with staff really helped. He even ordered taxis the next day to get us and our luggage taken to the replacement hotel.
Some of our group were offered alternative flights, at a later date than the original, through Doha or Dubai. One pair accepted but, as was almost inevitable, those flights were also cancelled. 4 of the 6 Brits had to pay around £2000 each for a business class upgrade or wait indefinitely in Hanoi
Overall an interesting and fun trip

Vietnam & the Reunification Express

Thursday 26 Feb 2026
Overview Rating:
Our Tour: Excellent

Our Response

Thank you for taking the time to leave us a 5 star review following your recent Vietnam & Reunification Express tour.

We really appreciate this 5 star review,

Vietnam at a Glance

Thursday 26 Feb 2026
Overview Rating:
Our Tour: Excellent
Very interesting itinerary comprising lots of different facets of the country
The guide duc was especially good and informative and went above and beyond to look after us all
The group was great as well and I really enjoyed it

Our Response

Thank you so much for your fantastic 5‑star review!
We’re delighted to hear how much you enjoyed the Vietnam at a Glance tour and that the itinerary gave you such a rich and varied experience of the country.
It’s wonderful to hear that Duc made such a positive impact on your trip — going above and beyond to look after the group. We’ll be sure to pass along your kind words to him. We’re also so glad your group dynamic added to the enjoyment of your journey.

Thank you again for taking the time to share your experience. We’re thrilled you had such a great time and would love to welcome you on another adventure soon!

Vietnam Panorama

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
Or who dealt with my inquiry was friendly and professional.He listened to me and gave me the information I needed to make my decision.

Our Response

Thank you so much for your wonderful 5‑star review!
We’re delighted to hear that you received friendly and professional service. It’s great to know that our team member listened carefully and provided the information you needed to make your decision.
We really appreciate you taking the time to share your experience, and we’re so pleased to have another happy customer!

Vietnam Panorama

Saturday 14 Feb 2026
Overview Rating:
Our Tour: Excellent
We covered south to north of Vietnam and so much inbetween on Vietnam Panorama. Sightseeing , meals and accommodation were always efficiently organised by our tour leader, Robin and our coach driver did an awesome job negotiating some pretty tricky roads and traffic. Robin gave us a great insight into the country past and present, and kept us well entertained while doing so. It was a truly memorable travel experience.

Our Response

Dear Customer,
We truly appreciate your thoughtful feedback and 5-star rating! It’s fantastic to know that the itinerary, organization, and guidance all came together to create such a memorable journey for you. We hope to be honored to travel with you again.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam at a Glance

Friday 06 Feb 2026
Overview Rating:
Our Tour: Good
We had an excellent tour guide Bui Anh Duc. The tour was packed full of different experiences and we learnt a great deal about the wonderful country of Vietnam. The tour was well organised and ran very smoothly

Our Response

Thank you so much for your lovely review of our Vietnam at a Glance tour.

We’re delighted you enjoyed the variety of experiences and that Bui Anh Duc helped make your trip so memorable. |We will be sure to pass on your comments.
It’s great to hear everything ran smoothly.

We’d love to know what could have made your experience a full 5 stars, as your feedback helps us keep improving.

We hope to welcome you on another adventure soon

Vietnam at a Glance

Wednesday 04 Feb 2026
Overview Rating:
Our Tour: Excellent
I recently completed a wonderful group tour of Vietnam with Wendy Wu Tours, which I booked direct. The package was all-inclusive, covering all flights, accommodation, transfers, sightseeing, and meals. It was incredibly convenient, as I only had to manage my own travel to and from my local airport and drinks.

Wendy and our national tour guide, Duc, managed every detail perfectly to ensure the trip was memorable and that we experienced the best of Vietnam. This was my second trip with this company, having previously traveled with them to China over ten years ago.

I highly recommend Wendy Wu Tours for anyone looking for a well-organised travel experience.

Our Response

Dear Deanne!
Thank you so much for sharing such a lovely review! We’re delighted to hear how much you enjoyed your Vietnam tour and that everything ran so smoothly. It’s wonderful to know this was your second trip with us, and we truly appreciate your recommendation. We hope to welcome you on another adventure again soon.

Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam at a Glance

Tuesday 27 Jan 2026
Overview Rating:
Our Service: Good
Very happy helpful staff. 😎

Our Response

Dear Customer!
Thank you for your lovely feedback. Your comments have been shared with the team and will certainly put a smile on their faces. We hope to assist you again in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam & the Reunification Express

Tuesday 27 Jan 2026
Overview Rating:
Our Service: Excellent
Excellent assistance in choosing which elements to choose for our holiday.very pleasant staff.

Vietnam at a Glance

Wednesday 21 Jan 2026
Overview Rating:
Our Service: Excellent

Vietnam & the Reunification Express

Tuesday 20 Jan 2026
Overview Rating:
Our Service: Excellent
They provide a comprehensive itinerary with some great additional, cost effective, alternatives such as extending your stay in Vietnam. I’ll report back after the trip about just how good the overall experience was

Vietnam & Cambodia Discovery

Saturday 17 Jan 2026
Overview Rating:
Our Service: Excellent
Accurate information and concise description of the tour and other options. Discounts not as generous as G Adventures but previous experience of touring with Wendy Wu in Japan swayed us.

Our Response

Thank you for sharing your honest feedback.

We are pleased to hear that you found the information accurate and the tour details clearly explained, including the alternative options available. It is especially rewarding to know that your previous experience touring with us in Japan gave you the confidence to choose Wendy Wu Tours again. We truly appreciate your loyalty and trust this next adventure more than lives up to your expectations.

Kind regards,
Jimmy
Wendy Wu Tours

Christmas in Vietnam

Tuesday 30 Dec 2025
Overview Rating:
Our Tour: Excellent
I am a Vietnamese born in Saigon. I left the country long before the end of the war, and have never been back until now, which is more than half a century ago. I chose to travel now rather than wait until tomorrow. Life moves so quickly—another few years and the pace of change might have outstripped my memories. It was a joy to walk through places I never dared venture during the war, places once too dangerous to even imagine visiting.
I am also glad that I’ve picked the Wendy Woo Tour. Your local guide, Mr Hội Đổ, is excellent, with a strong knowledge of local history and culture. He is also an understanding and patient person who recognised each tour member’s needs, always with a smile on his face, even in the most difficult and sometimes annoying situations.
All in all, I am thrilled to recommend Wendy Tour to all my friends and family.

Our Response

Dear Thai,
Thank you so much for your 5-star review and for sharing your wonderful reflections. We’re delighted that you chose to travel with Wendy Wu Tours and that the experience allowed you to revisit meaningful places in Vietnam. It’s fantastic to hear that Mr Hội Đổ made such a positive impression with his knowledge, patience, and care — we’ll be sure to pass on your kind words. Thank you also for recommending Wendy Wu Tours to your friends and family; your feedback means a lot to us.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours