The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Vietnam at a Glance

Wednesday 20 Nov 2024
Overview Rating:
Our Tour: Excellent
A fully packed holiday which did live up to expectations and exceeded by the prescence of an excellent guide who was with us throughout the holiday.

I would recommend this holiday to anyone who would like to see Vietnam in a very condensed period of time

Vietnam & Cambodia Discovery

Friday 08 Nov 2024
Overview Rating:
Our Tour: Excellent
An absolutely amazing adventure with a great group of people and an amazing guide in Vietnam - Kim !
This was my first solo holiday and I would not hesitate to go on another Wendy Wu tour but this will take some beating !
We saw Vietnam essentially from top to bottom . From the bustle of Hanoi to the peace of the Panhou retreat just 30km from the Chinese border to the majesty of Halong Bay . Then onto Hoi An and Hue both so different but both equally memorable . Then Saigon - a Vespa tour is an essential for everyone - and the time to reflect on what we saw in the Cu chi tunnels and the war remnants museum . And then onto the Mekong delta for an overnight stop in Ben tre
The walking in Hoang Su Phi was not as challenging as the itinerary might have suggested and I chickened out of the cycling ! The hotels were all well situated and all of a more than acceptable standard - the most important part was the beds as certainly needed good nights sleep to keep up with the adventure .
The group was sad to leave Vietnam and Kim who as I have already said was amazing at looking after us and was full of amazing stories and shared his experiences with us .
However we still had Cambodia to visit and I guess my only criticism of the whole trip was it should have been slightly longer to give us a bit more time in Cambodia . The Angkor Wat complex was amazing as was the visit the following day to the village on stilts . Our guide Chet obviously had a hard act to follow but again he was great !
My highlights - the retreat , walking in the mountains , Halong bay , the bamboo circus in Hoi An and the mad ride on coracle boats , the Vespa tour ,eating and drinking fresh coconut in the Mekong the Angkor complex and the Phare Circus !
A truly amazing adventure

Vietnam Trails

Thursday 31 Oct 2024
Overview Rating:
Our Service: Excellent
Efficient, knowledgable and friendly - very good indeed

Vietnam & Cambodia Discovery

Tuesday 15 Oct 2024
Overview Rating:
Our Tour: Excellent
Amazing Holiday with excellent guides throughout

Vietnam Panorama

Saturday 12 Oct 2024
Overview Rating:
Our Service: Excellent
Very efficient and friendly

Vietnam at a Glance

Friday 04 Oct 2024
Overview Rating:
Our Tour: Good
Really great tour, only frustration was the last day, where we had to check out at 12.00 noon, but were not picked up for our flight until 9.30pm and no late check outs available, and nowhere to shower or change. Long day !

Vietnam at a Glance

Tuesday 13 Aug 2024
Overview Rating:
Our Service: Excellent
Arti has been very helpful with my friend and I booking for next year to go to Vietnam. She gave us all the information that we needed to decide and explained what was covered in the price.
I already have recommended WW to a friend at work who has registered with you.

Our Response

Thank you so much for your wonderful feedback! We’re thrilled to hear that Arti was able to assist you and your friend with your Vietnam trip and provided all the necessary information. It’s fantastic to know that you’ve already recommended us to a friend at work. If you need any further assistance, please let us know. Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Friday 09 Aug 2024
Overview Rating:
Our Service: Excellent
Phone call centre to enquire about additional nights on published tour. Natasha handled all my questions very professionally adding suggestions from her own experience. Called back two days later to book holiday. Different operator but not a problem. All details were on screen with additional flights and hotels. All very smooth now booked and looking forward to my trip.

Our Response

Thank you for your lovely feedback. We’re delighted to hear that Natasha provided you with excellent service and helpful suggestions from her experience. It’s great to know that your booking process went smoothly, even with a different operator on the follow-up call. We’re thrilled that everything is set for your trip, and we hope you have a wonderful time. If you need any further assistance, please feel free to contact us. Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Saturday 03 Aug 2024
Overview Rating:
Our Service: Excellent
very informative, lady was very helpful

Vietnam at a Glance

Friday 19 Jul 2024
Overview Rating:
Our Service: Excellent
Able to sort out problems efficiently, no hassle, excellent service

Vietnam at a Glance

Wednesday 26 Jun 2024
Overview Rating:
Our Service: Excellent
Good information about flights, hotels, visa etc. very knowledgeable and friendly advice.

Vietnam at a Glance

Saturday 03 Feb 2024
Overview Rating:
Our Service: Excellent
Great Call Back To our E Mails

Vietnam Panorama

Saturday 13 Jan 2024
Overview Rating:
Our Service: Excellent
I dealt with Hanna throughout the booking process. She was very friendly, efficient and prompt with my email and phone enquiries.

Our Response

Thanks Claire, Hanna will be delighted to read your comments. Do let us know if we can be of any further assistance. Jimmy

Vietnam Panorama

Wednesday 06 Dec 2023
Overview Rating:
Our Tour: Good
We spent a lot of time travelling by bus and not enough time relaxing by the sea. Also our flight was not the best connection. We had ten hours lay over in klualalampur even though we had booked the holiday 7/8 months in advance.

Vietnam Panorama

Wednesday 06 Dec 2023
Overview Rating:
Our Tour: Excellent
Wendy Wu are very professional, the tour was excellent.