Reviews

I could not be more complementary or positive about the service I had from Cheryl. I initially made contact with a view to discussing options and found Cheryl incredibly helpful and customer focused. She talked me through the options and even suggested a slightly different tour might fit our needs more once I highlighted what we were looking for from the tour. There was no pressure selling or chasing me to make a booking which I appreciated as I wanted time to reflect.
When I contacted Cheryl for the second time to confirm our booking (the one she recommended) she again was very thorough, professional, courteous and efficient and made the booking process very simple. Thank you Cheryl for all your help, you are a great ambassador for Wendy Wu Tours.

A fantastic and comprehensive tour of China which was superbly organised from start to finish thanks to our wonderful, professional and very friendly guide called Grace. In fact all of our guides for each city were brilliant too. Local knowledge and their english were outstanding. I can thoroughly recommend this holiday. The weather was in our favour which helped. The food was plentyful and varied and the hotels were all top class.

Professional , friendly and knowledgeable.

Keith was brilliant giving his talk and Hanna also with the booking. Problem started when we got the confirmation email. Firstly it was for the wrong date and the ATOLcertificate was for the wrong number of days. When Keith gives his talk he emphasises the tours are inclusive without extra things to pay for, however, when you read the detailed itinary there are loads of extras to pay for if you want to do them.

Vanessa was outstanding and helped me professionally and effectively with the booking

We made an inquiry about a trip to China in 2027. The agent was able to detail all the information needed and answer all the questions we had regarding the trip we were interested in. The agent was able to book the trip, we put down the deposit and completed all our details very efficiently.

Really friendly and helpful. We got answers to all our questions👌 Natasha was lovely!

Just so easy to deal with, lovely and helpful.

grace gao the tour guide was fantastic. the tour covered the major tourist spots. My only concern was the number on the tour 28. As there were several members on the tour who were high maintenance and she was pressed to meet their constant demands. More attention needs to given to altitude sickness as two members of the party had to forgo Tibet and six had difficulty in Lhasa. Otherwise great trip

Timely, accurate and polite, good problem solvers, made decisions in the best interests of the customer.

We have just booked our 3rd trip with Wendy Wu, the previous 2 were absolutely fantastic. The booking process was really easy and the communication excellent.

Quick response and booking process

Very easy to book, and helpful advice beforehand. Hopefully, this level of service will be maintained throughout what looks to be the trip of a lifetime.

A truly magical trip inside a magnificent country.
The trip from start, Beijing and finishing in Shanghai we covered vast distances ( quickly I my say) and saw a wonderful array of sights never to be forgotten.
This is ablely managed by Jason our magician of the tour guide , who is then further assisted by local guides you are extremely knowledgeable of their region to help you grasp the current region or historic issues and enhance your enjoyment, which they certainly did. Jason just makes all the various things that need to happen with the group, happen, he does professional behind a extremely well organised iternary and trip.
Well done Wendy Wu

Excellent time in China, good itinerary, accommodation and travel arrangements covering many diverse areas of China. Our national guide, Jason, was first class. He went out of his way to ensure all arrangements were completely satisfactory for all the guests and ensured that all had a safe and fantastic trip.