Reviews

I'm basing this review on the booking process. I found responses to queries, and I had quite a few, were dealt with promptly and clearly. There seemed to be no problem with asking a lot of questions. The person we dealt with was Joe and he was pleasant and polite. We're looking forward to the actual holiday in March next year.

Good advice through online virtual meeting with Q&A afterwards.
Prices for what they provide seem reasonable.
Very informative and helpful

really helpful, spoke to 2 people about holiday and what we wanted, both very knowledgeably and helped me make up mind on where we wanted to stay. Cant wait to go now!!

I did two adventures back-to-back with a two-day break in between. I loved both tours - quite different in terms of style. China we had a national guide travelling with us and local guides taking us around the sites. For Japan, we had a national guide that doubled as our local guide. All the guides spoke exceptional English and were friendly and professional and extremely knowledgeable. The days are quite busy - most starts were around 8.30/9.00am and often finished by 5.00pm. I loved it all - I enjoy walking and experiencing/seeing different activities, temples, cultures etc. Be prepared for stairs and needing to take shoes off at temples. Not a whole lot of free time, but it is factored in. One thing for sure - you will NEVER go hungry on a WW tour! Bring elasticised pants with you! The hotels were fabulous - largish rooms, good amenities, bottled/filtered water available. Many had in-house washers and dryers. Swimming in hotel pools is difficult - in China one of the hotels required me to wear a swim cap and in Japan, the pools are Onsen and male and female are separate, and you need to bathe nude - something I was not aware of. Some of the hotels are located a fair way out from the CBD/main city areas so not much to do or shop at in the evenings. The transport was great - modern, clean buses with professional drivers. Bullet train experiences were great. We did a metro ride in Japan. Everything is taken care of - all you need to do is be at the meeting spots on time and the rest is taken care of. Definitely get what you pay for - service, professionalism and a good time!

friendly, informed staff. professional presentation. very enjoyable experience

We had a wonderful time and even saw Mount Fuji clearly on 2 days, amazing.
Our guide Happy was great and really went the extra mile so we didn't miss anything. Hotels and restaurants were very good. The whole trip was great, including the bullet trains ,Temples to Hiroshima., but I still can't make a paper crane ,sadly. Our 1 problem with a airport taxi was sorted out quickly.

Been with Wendy twice now and have had wonderful experiences. Excellent tour guide and local guides , well thought out itineraries and completely looked after throughout .
Wendy has an excellent brand reputation thoroughly deserved .
Have just booked for Japan !

From initial contact to booking we were both very impressed with the way our questions and concerns were dealt with. All information was clearly passed on to us and we never felt under pressure to sign up before we were ready. Friendly and helpful representative, not kept waiting on the phone.

The Off Beat Japan tour was so enlightening packed with such a variety of experiences engaging all the senses! Our guide Taichi was exemplary… patient thoughtful knowledgeable with a good sense of humour and excellent English! Highly recommend!

The entire experience from booking the trip, the trip & return with Wendy Wu was amazing! They are always available when needed. The guide allocated to our trip was fanrastic & we will miss her. Everything was so great, every experience was incredible. I thoroughly recommend both the Discover Japan trip & Wendy Wu travel

The whole trip just undertaken with Wendy Wu was excellent. I’ve now booked another tour with them for next year, and all is good.

Excellent tour and guide.
Our only issues were with Wendy Wu’s UK Admin Team who let us down twice, just took the shine off a great trip.

Both tours had excellent national guides and wonderful tours experiences. The coaches were reasonably comfortable but we were disappointed that the coach windows in China were not clean. The hotels in China were normally 4 star whereas in Japan most were 3 star. The China tour was more strenuous and fast paced.

Noriko our tour guide was excellent and went above and beyond