The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

A China Experience

Thursday 06 Feb 2025
Overview Rating:
Our Service: Excellent
Prompt and extremely helpful when booking

China Delights

Wednesday 29 Jan 2025
Overview Rating:
Our Service: Excellent
Very easy to book with no requests for extras. We understand the terms and conditions. Perhaps the request for passport details could have been clearer. I provided travel insurance details, I assume these can be changed if I change the provider.

Majestic Yangtze

Tuesday 21 Jan 2025
Overview Rating:
Our Service: Excellent
I have already recommended a friend to Wendy Wu, mainly because of your agent Cheryl who was excellent and was not pushy ! I would definitely want to engage with Cheryl in the future.
My friend has already been in touch with Cheryl about Majestic Yangtze tour.
If she goes ahead with a booking is there any reward for introducing her as I may be able to persuade another friend to join the tour.
Kind regards,
Carol Hughes

Our Response

Cheryl will be delighted to read your feedback about her service, thank you very much! Please do let us know if your friend books, I'm sure we will be able to send you a reward! Kind regards, Wendy Wu Tours.

A China Experience

Wednesday 15 Jan 2025
Overview Rating:
Our Service: Excellent
I haven’t travelled yet but booking procedure was easy and information provided was excellent.

A China Experience

Sunday 12 Jan 2025
Overview Rating:
Our Service: Good
Friendly professional and efficient

Majestic Yangtze

Saturday 11 Jan 2025
Overview Rating:
Our Service: Excellent
Excellent helpful advice & service when booking our China trip

Majestic Yangtze

Saturday 21 Dec 2024
Overview Rating:
Our Service: Excellent
Just booked my 3rd WendyWu..the service from booking to returning from a trip is second to none.

Indochina Delights

Thursday 12 Dec 2024
Overview Rating:
Our Tour: Excellent
An excellent tour taking in all the main sights of Vietnam, Laos and Cambodia. Excellent National Guides and good travelling companions - only 5 of us from the UK and the remaining 17 mostly from Australia but some from New Zealand. We all got on very well together. All meals were included and the idea of paying the 100 US dollars at the introductory meeting was great.

China by Rail

Tuesday 10 Dec 2024
Overview Rating:
Our Tour: Excellent
Absolutely excellent. Addison was, along with the other city-specific tour guides, brilliant. The sheer amount of sites and scenery that we got to see, along with variety of food from so many different regions and the cultural activities we did were just great. One of the best holidays I have ever had.

Majestic Yangtze

Friday 06 Dec 2024
Overview Rating:
Our Service: Excellent
Very professional and helpful. Easy to talk too and not pushy at alk.

China Delights

Sunday 01 Dec 2024
Overview Rating:
Our Service: Excellent
Great service
Rapid
Easy
Friendly service from Andygreat service from Wendy Wu

China by Rail

Tuesday 26 Nov 2024
Overview Rating:
Our Tour: Good
Plenty to see in such a large country - this isn't just Beijing, Shanghai and Zian
Bullet trains fast,clean,punctual but no proper consideration for luggage storage,even worse than finding a space in a cabin bin on Easyjet
There is hardly any porterage which is a real pain with the frequent transfers between cities
Have plenty of Chinese currency -Visa and Mastercard pretty useless and Chinese apps unreliable
You won't want to see Chinese food for at least 6 months at home after facing nothing else for 3 weeks
Security oppressive - presented passport more in 3 weeks than in the previous 10 years
Tour manager needs to be really good as no one of note including hotel staff speak any English. I must say our tour manager Mark Wong was absolutely superb
The tourist group in this case worked well together with no problem participants
This was my 2nd time to China and I enjoyed this one much more than 2011
Terracotta warriors still highlight for me!
Good luck with your travels

Majestic Yangtze

Monday 25 Nov 2024
Overview Rating:
Our Service: Excellent

Glories of China

Thursday 07 Nov 2024
Overview Rating:
Our Tour: Excellent
This was a fabulous trip, with everything meticulously organised and covering all of the China highlights we wished to visit and experience. All hotels were excellent although the one in Yangshuo offered a relatively limited breakfast and terrible coffee. The range of food items on offer in the other 4 hotels was magnificent. The trip included all meals, basically 2 main meals a day as lunch and dinner were virtually indistinguishable, except for the 2 days when we a had packed lunch. Activities came thick and fast, but virtually all were given adequate time given the full schedule. Our itinerary included 2 internal flights and a connection by bullet train, all flawlessly organised. We had 4 different local guides, all attentive to individual needs. Our only recommendation would be that guides be less cautious about the willingness of clients to have a truly Chinese experience - guides should be encouraged to quickly assess the degree to which clients are willing to try genuinely local cuisine and then choose restaurants and meal courses accordingly.
In conclusion, the trip fulfilled our hopes and felt value for money.

China by Rail

Thursday 07 Nov 2024
Overview Rating:
Our Tour: Excellent
Well organised and managed
Good hotels and guides
Did exactly what brochure said it would