Reviews

Yet to go on our trip

If the holiday is as good as the customer service given by Julia, we will be very happy. Thanks.

Had the most amazing holiday on our recent visit to China. The tour was so well planned allowing us to see and do so much. We upgraded on the river cruise which was good value for money. The standard of hotels were very good in every city.
We had an exceptional tour guide called Ivy who attended to our every need and often went above and beyond to help our group. Would definitely recommend Wendy Wu tours for excellent service.

Received excellent advice and informative answers to our concerns
Arti proved to be reliable and very helpful

A very helpful person who sorted our query very quickly.

I’ve used imagine cruises at least 4 times this was my first time using Wendy wus but oh my God, what a blast we had 2nd to none the extra bonus was picking us up the airport and make sure we were dropped off at the gate before they finished our contact with us, which was a big extra for us because they made sure we were on the right flight at the right time at the right gate big bonus would recommend these people to anybody and I will be using these people again a big thank you to use Wendy Wus ..
A big thank you to our tour guide Lee a.k.a. Jolene
She was with us the day we arrived till the day we left it was just an extra extra Care.I really liked the way she dealt with things day and day out. She took care of everybody on anything especially when I had a couple of hiccups she sorted me out by making phone calls for me and everything a big thank you to Lee again.

From the moment we met our group and our guide “Stone” I knew our first China experience was gonna be exciting and fun and it certainly lived up to expectations
The “Stone family”made this holiday working as one unit making sure no one’s left behind on the fast pace itinerary which included Shanghai, Ciqikou, Chengdu, Xian, Beijing
With full pack days, seeing all the sites Shanghai at night on a river cruise
Four nights on a river cruise on the Yangtze River gardens, temples, pandas terracotta army the Great Wall of China that’s not to mention shows why you’re having a meal in the evening dressing up as Emperor and Empress jumping on a plane four in the morning the experience being on the bullet trains to your internal destinations the food was incredible so many different varieties of Chinese food.
There is so much to see and do on this China experience there is not enough room on this page
If you want to experience China, this is the trip for you
A big thank you to Stone our guide and our local guides and to Wendy Wu for making this the best holiday for us

Really good and well organised tour. From the moment you arrived, with someone waiting for you, to the point you were returning home, somebody was there to walk you through process to get you checked in. "Frank" the tour guide was very, very good. Very knowledgeable, always approachable, and very helpful.
The places of interests on the tour were well chosen. Hotels chosen were clean and modern, with the staff very friendly...no complaints at all.
Traffic in Shanghai and Beijing at times was heavy, (even from somebody comes from London), but that's obviously out of Wendy Wu's control.
Would definitely recommend Wendy Wu, and this tour. Go for it.

Just got back from an amazing tour of China . We booked China Delights and were so lucky to have David as our guide . From the moment we met him at the hotel until the day we left he was absolutely wonderful . He went above and beyond to make sure our trip was the holiday of a lifetime . We saw so much of China and covered such vast ground. His English was impeccable. Our hotels were lovely , everything we saw was breathtaking. Each day just kept getting better and better. Thank you Wendy Wu for making my dream of seeing China come true and thank you David for being such a wonderful and caring guide and sharing your beautiful country with us .

We had a fantastic time. Our tour guide was superb, knowledgeable, friendly, helpful and humorous.
The hotels were excellent and so was all the food.
We would highly recommend this trip to anyone who has not been to China.

Very extensive, well planned, but exhausting tour. Little or no free time.
Up at 06:00 to 07:00 back to hotel ~ 20:00 to 21:00.

Great guide David, caring, conscientious & kind, nothing was too much trouble for him.

Would have preferred to visit Shanghai's colonial era streets than cross the river to the newly developed area.

Boat tour in Wuzhen would have been more interesting than in Suzhou

I'd have been happier had our tour ended in Xian

High points
1 Evening tour of Xian city centre, full of life, festive lights everywhere, older people dancing on a wide pavement, we all joined in, young singers busking, such a joyous atmosphere.

2 Three great shows,

3 Great Chinese cuisine throughout

4 Jinling Shihu Garden Hotel, Suzhou - beautiful hotel

Low points
1 Beijing first day, thousands queueing in 35°C heat to enter Tiananmen Square, a horror show ! two separate securety passport checks then a further face scan before we could enter. Could hardly see the square for people, who went on mass to the Forbidden City where the crush was even worse - an exhausting, utter waste of time. We'd have been better off looking at a move tracing the history with aerial photos etc in air conditioned comfort. A tour of the cities shopping or embassy area would
have been more interresting & enjoyable

2 Hotels in new high tech areas Chengdu & Beijing, remote from
city centres. Dull surroundings, not that we had much time to explore

3 Dinner at "Irish Pub" in Guilin. Very poor quality food compared with excellent Chinese cuisine throughout. To be avoided.

4 Waterfall Hotel in Guilin - only two functioning lifts for 33 stories. Very stressfull mornings not knowing when a lift would arrive & when one did
if there would be room to get into it. Otherwise a fine hotel, well located.

I think that's enough to be going on with !

This was our first trip with Wendy Wu tours and it’s worth every penny.

They did everything they could to make this tour as memorable as possible, from personal pick up and drop off at the airports, arranging all the best sights, transport, food, knowledgeable local tour guides and just making sure that every single minute was a pleasure.

We started in Shanghai, then flew to Xian and finally took the bullet train to Beijing before coming back to the Uk via Hong Kong.

All credit to Louis, our hugely knowledgeable tour guide, photographer, interpreter and nanny. His hard work made this tour run like clockwork and we always felt safe and looked after where ever we went.

Go to China, the people are friendly, welcoming and they truly love their country and it’s amazing history.

Our tour guide George Pu added such value to our trip. His knowledge was invaluable. The content of the tour was excellent. The split flight home was not good.

Our guide George made our holiday a success. He was desperate to make sure we were all happy and did everything he could to help from carrying our bags to buying from the vending machine on our behalf when it only accepted Alipay. George was always on hand and tried his best to ensure we had a great time. His instructions were sometimes confusing, telling different people different times to meet. On a few occasions George would say he would wait for people or with the bags but he left.
Our best local guide was Jasper in Chengdu.
It was frustrating that we had no free time to explore Chongqing as George got lost.
The food was very plentiful and tasty but it was very difficult to identify vegetarian options.
George was poorly for several days but soldiered on, making sure it didn’t spoil our trip, however he had no idea of personal space which was very uncomfortable, especially when he was clearly unwell.
The optional excursions were not explained very well in the Wendy Wu literature and it was difficult to decide which to go on.
George’s lesson in Mah-jong on the boat was an added bonus.
Having done just one excursion with ‘young George’ I found him to be more informative and willing to talk about real life in China.
I was disappointed not to spend longer with the pandas. We did not need an hour and a half for lunch, we would have been happy with a sandwich at the train station.
The trip is very intense with so many amazing things to do, when travelling from Xian to Beijing with had no activities at all and I know the group would have preferred a later train with the opportunity for a lie in.
In Xian we were deposited at a pottery and lacquer shop for nearly an hour to be sold to and similarly I would have liked longer at the Wall and to have skipped the Jade hard sell. At the Terracotta soldiers we were told to stay together and that there was no time to visit the gift shop or the market but then proceeded to stand around for at least 15min waiting for something? It would have been nice to be treated like adults a little more, be given a time and location to meet and spend our time as we wished. This happed at the Great Wall and everyone got to do what they wanted.
Whilst the hotels selected were generally fabulous their locations always seemed to be a long way from any life (shops & bars) so we were a bit stuck in our rooms when not on excursions.
These are all areas I think the tour could be improved but it was still a once in a lifetime experience!
Well that really was amazing. Phenomenal sites including the Terracotta Warriors, the Great Wall, 3 Gorges Dam and Giant Pandas old and young. We met loads of locals who love to meet a ‘big nose’ foreigner and have a photo. I ate my own body weight in boiled rice! We made some new friends and have some. Very special memories.

Well organised from start to finish with good knowledgable English speaking national and local destination guides. They were responsible for assisting the group in all manner of travel and personal issues.
The itinerary was comprehensive and involved travel by coach, boats, airplanes and high speed bullet trains. We were warned prior to going of the difficulty of any terrain, length of walking and alternative options if one was not up to the task that day.
The food usually started with a comprehensive buffet breakfast, followed by many courses of Chinese food for lunch and sumptuous dinners every day. The hotels were mostly four star rated and one or two much better.
Much display of high technology around. Payment apps etc were superb, cash and credit cards acceptable and locals ready to assist when needed.
It is amazing to see the thousands of locals including tourists all mingling together with no pushing or shouting. The same applied to road traffic and travel. Everywhere we went was kept clean and spotless and this is on the roads and trains too. There was no rubbish or plastic lying around anywhere. There were beautiful parks and open spaces for residents to enjoy activities or walk around. All beautifully laid out and maintained to a very high standard.
However you need your passport all the time for entry to venues, hotels, trains and a mobile phone that can work in China with adequate data. If you purchase data from abroad before entering China you can still use WhatsApp. Also get the Ali Pay app with a foreign bank visa/master card pre-registered, then shopping and paying for purchases is easy.
However because of thousands of high surveillance facial recognition cameras all around and law enforcement officers it seemed very safe to wander around the towns and places we stayed. The whole experience is welcoming, eye-opening, super efficient and a wish by the organisers to let you enjoy and have a memorable trip of China.
We had heard of Wendy Wu tours from friends that highly rated them, and have not been disappointed with our decision to book with Wendy Wu. We will certainly consider going with them again on their other tours.