The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

A China Experience

Tuesday 26 May 2026
Overview Rating:
Our Tour: Good
Excellent holiday. Busy but well organised holiday. Saw all the things we wanted to. Sales pitches outweighed information at the silk, Jade and terracotta warrior outlets,. Shanghai hotel not ideally located, otherwise no complaints. Our tour leader CiCi was excellent.

A China Experience

Wednesday 20 May 2026
Overview Rating:
Our Tour: Excellent
Completed the "China Experience" tour with Wendy Wu this May visiting Shanghai, Xi'An, and Beijing. This was led by National Guide, Grace Gao, and local guides Felicity (Shanghai), May (Xi'An) and Lee/Li (Beijing). This was first trip with the company and as a solo-traveller on the tour. Met for the first day in Shanghai, as total strangers, and discovered I was the youngest (Late 30s) of a group of 16, ages on average ranged around 50–70 years old for the others.
The tour was fast-faced with a lot to see, which could make it physically demanding. Up first thing in the morning, back late at night, no real down-time or taking things at a casual pace others may entertain outside a tour company.
The tour guides were very knowledgeable, and it was good to hear their personal perspectives and experiences which shaped things for them and the changes that have advanced in modern China. It gave a very real element to the world beyond the facade of simply seeing what is in front of you. Felicity sharing as she watched the skyscrapers go up as a young girl in Shanghai, Grace's experience of when she first went to Xi'An to study before they redeveloped the city, and Lee coming in from the villages to Beijing.
The thing I found from China was that my perspective of 'big' changed. The country is so populous and so built up, it made everything back home just feeling small. The souvenir 'town' outside the Terracotta Warriors alone felt like it was the size of my hometown. Downside, you had to walk through it to get back to the bus.
That was the downside of China, the tourism felt over-commercialized and this really seemed to take a lot of authenticity away from the experience. You couldn't simply enjoy something without it being 10 trinket stalls around it, and 2 inside of it.
Though the tour allowed for some very good opportunities to witness things like the Tang Dynasty dancing, Chinese Acrobatics, and an optional Xi'an night tour which included dress up, and went to a festival filled with other domestic tourists to have a good time and lots of pictures taken of/with (Highlight event of the trip).
Wendy Wu were clearly very experienced on when and where to go to the different venues. Seeing other Wendy Wu tour groups at the same exact places shows they have a formula on how to deliver this, which is used for their other tours they host. The timings also allowed you to experience things before the crowds hit, so when you are leaving, you turn around to see a mass of people, and think "good thing we came when we did". I think that goes to sum up how these tours work, they have everything packaged in a neat box, and you pay to experience it. Wendy Wu tours are certainly not cheap in price, but it is fully inclusive, so you don't need to worry as everything is taken care for you, and they have a high calibre when it came to quality of the tour guides, hotel rooms, and choices they select. They know what they are doing to deliver the experience, from the start to finish.
I thoroughly enjoyed the trip, and the biggest cons were down to the lack of flexibility in format which is to be expected.

A China Experience

Wednesday 20 May 2026
Overview Rating:
Our Tour: Good

Additional Night Shanghai|Majestic Yangtze

Monday 18 May 2026
Overview Rating:
Our Tour: Excellent
Would highly recommend a Wendy Wu tour as a way to see China. Majestic China Tour outstanding.Extra tours along the Yangtze a must of Three Gorges tribe & Wuling mountain.
Jason our national guide was ' Awesome'. He is very committed & passionate. Jason guided our group with wit, knowledge, charm & patience. Connecting us all as a family safely through a vast stunning country. Thank you Jason for your dedication, outstanding care & attention to the details. You made my journey across China memorable  & unforgettable. I hope to meet again for more travel memories across China..Five stars 🌟 🌟 🌟 🌟 🌟

Majestic Yangtze

Sunday 17 May 2026
Overview Rating:
Our Tour: Excellent
Never a dull moment! So much to see and do, and Bruce and the local guides kept our small group on the go - never a dull moment, and always professional and aware of all our needs.
The cruise was a great opportunity to relax.
First rate intro to China.

Majestic Yangtze

Sunday 17 May 2026
Overview Rating:
Our Service: Excellent
Well organised and every effort made to accommodate personal food requirements.

Majestic Yangtze

Thursday 07 May 2026
Overview Rating:
Our Service: Excellent
Very helpful, polite and professional.
Emails until point of booking then a very courteous phone call to book.

Our Response

Thank you for your kind review, I’m so glad to hear that you found our team helpful, polite, and professional throughout the booking process.

It’s great that the email communication worked well for you, and that the final phone call to book was courteous and smooth. We always aim to make arranging your trip as easy and pleasant as possible, right from the very first enquiry.

We hope you had a wonderful time in China, and we’d love to help you plan another adventure in the future.

Kind regards,
Jimmy, Wendy Wu Tours

Majestic Yangtze

Thursday 07 May 2026
Overview Rating:
Our Service: Excellent
The lady I spoke to was very helpful and friendly

Majestic Yangtze

Wednesday 06 May 2026
Overview Rating:
Our Tour: Excellent
I had an amazing 2 week trip to China in April 2026 with Wendy Wu Tours where I managed to visit all the highlights guided by Yang Tao who is a very experienced and knowledgeable guide. His vast experience was evident as he knew the right times to go to the main attractions like the Terracotta Warriors and the Great Wall to avoid the vast crowds. He also provided support throughout the trip and nothing was too much trouble for him. This was my first escorted group tour and the whole process with Wendy Wu Tours was seamless. On returning home I immediately booked another tour with them to India. I can’t speak highly enough of Yang and Wendy Wu Tours.

A China Experience

Sunday 03 May 2026
Overview Rating:
Our Tour: Excellent
Although this trip was short, it was packed with lots of sights and experiences.
The National Guide Ivan was kind, generous with his time and so knowledgeable. The local guides also had a lot to offer.
Our schedule was full, early starts to beat queues and late finishes but the hotels were in good positions to be able to walk out if you wished.
It difficult to choose an highlight but for me it might just be The Great Wall, or maybe The Terracotta Army. I also found the robots amazing.
We all felt safe on the trip, found the people friendly and proud of their country

Glories of China

Saturday 02 May 2026
Overview Rating:
Our Tour: Excellent

Glories of China

Wednesday 29 Apr 2026
Overview Rating:
Our Tour: Excellent
Absolutely excellent tour - our national guide Maya was brilliant. She looked after us the whole 2 weeks including giving us some excellent historical context (with perfect English) to China, the culture and the history and making sure we knew what was on the agenda next as well as getting us from place to place by coach, plane, bullet train and boat. The local guides were very knowledgeable adding colour to the different places visited. The tour itself was a great mix of city, historical sites and beautiful natural wonders.

Majestic Yangtze

Tuesday 28 Apr 2026
Overview Rating:
Our Service: Excellent
Service was great, the staff I dealt with were extremely helpful and got back to me promptly.

Majestic Yangtze

Sunday 26 Apr 2026
Overview Rating:
Our Tour: Excellent

Our Response

Dear Customer,
Thank you for your 5-star review. We are delighted to learn that you enjoyed our tour and hope to welcome you on another journey in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Majestic Yangtze

Saturday 25 Apr 2026
Overview Rating:
Our Tour: Excellent
We saw a great deal of what China had to offer. All the travel arrangements worked well from the cruise to the trains to the buses. Our guide Michael Zeng was excellent. Nothing was too much trouble for him. Hotels were ok.