The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Vietnam Panorama

Tuesday 21 Apr 2026
Overview Rating:
Our Tour: Good
All great, including tour guides. Only problem was a very poor boat on Halong Bay. We had water on the floor of our toilet - lots! General quality of boat was terrible.

Additional Night Saigon|Sapa Short Stay (3N/4D)|Vietnam Panorama

Sunday 19 Apr 2026
Overview Rating:
Our Tour: Good
Loved the Sapa experience, but underwhelmed by a half day of waterfalls, which were hardly flowing. Waterfalls exist in every country, but walking through rice fields and villages is a wonderful experience. The waterfall day should have an alternative of another village experience.

Vietnam Panorama

Sunday 19 Apr 2026
Overview Rating:
Our Service: Good
Both people I spoke to (for the initial enquiry and to book) were helpful, professional and friendly

Vietnam Panorama

Thursday 16 Apr 2026
Overview Rating:
Our Tour: Good
Excellent tour of Vietnam but sometimes too much travelling on the coach and not enough quality time in some of the fabulous destinations
The meals also could be a little repetitive
Our tour leader Qui (Tom) was most excellent and a fantastic ambassador for his country 🇻🇳

Additional Night Saigon|Vietnam at a Glance

Thursday 16 Apr 2026
Overview Rating:
Our Tour: Excellent
I loved my holiday in Vietnam very much

Grand Tour of Indochina

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
The guides were topnotch and were happy to provide their lived experiences of living in these countries. My wife thoroughly enjoyed the food whilst the guides ensured I avoided chilli and shellfish. The sights, sounds and smells added up to an experience of a totally different way of life we might imagine living if it wasn't for the heat (39deg feels like 42) that you need to be prepared for in March/April. Highlight for the wife was tailored clothing in Hoi An and the majesty of Angkor Wat for me.

Vietnam Panorama

Tuesday 14 Apr 2026
Overview Rating:
Our Tour: Excellent
This was my third Wendy Wu tour and each time the experience has been wonderful.
This time we had an exceptional tour guide who was very informative, answered lots of questions and looked after everyone in our group so well. The itinerary was well paced and, despite being one of the oldest members on the trip, I managed to do as much and sometimes more than the younger ones. Accommodation was good and food was great, highlighting the country's cuisine. We managed to see the sights and do so many diverse activities in any given day and also had some time to do a bit of wandering around by ourselves.
I definitely recommend this company to other travellers.

Vietnam Panorama

Thursday 09 Apr 2026
Overview Rating:
Our Tour: Excellent
The whole experience from first booking the tour to returing home after the tour was easy and stress free. As a solo traveler they made it so easy, The tour itself was exceptional and the tour guide Thung made it a very enjoyable holiday .Thung knowledge is wonderful and could relay his experience going through the Vietnam War (they call it the American War) as a child was very enlightening. He is certainly the guide to have if doing a trip through Vietnam. If you are considering visiting this very busy city than don't think twice just BOOK IT you will not be sorry

Our Response

Dear Customer,
We’re delighted to receive your wonderful feedback — thank you! It’s fantastic to know that everything from the itinerary to your guide’s professionalism made the journey smooth, enriching, and enjoyable. We hope to welcome you again on one of our tours in the near future!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam Panorama

Wednesday 08 Apr 2026
Overview Rating:
Our Tour: Excellent
A great holiday, packed with interesting places to see and visit. Everything was well planned and it was good that all meals were included. We had a wonderful guide in Lap, he was very knowledgeable, helpful and went out of his way to make sure we all had a good holiday. A wonderful ambassador for his country and Wendy Wu holidays

Vietnam Panorama

Wednesday 08 Apr 2026
Overview Rating:
Our Tour: Excellent
An amazing tour of this wonderful country. Extremely well organised with the most amazing guide in Qui. Would definitely recommend.

Additional Night Hanoi|Additional Night Saigon|Sapa Short Stay (3N/4D)|Vietnam Panorama

Wednesday 08 Apr 2026
Overview Rating:
Our Tour: Good
The extra nights allowed exploration on my own and the SaPa extension was excellent.

Our Response

Dear Customer,
Thank you very much for your feedback. We are thrilled to learn that you enjoyed Sapa extension. We would like to have an opportunity to discuss your experience further. If you are interested, please contact us via customerrelations@wendywutours.com.au email.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam at a Glance

Monday 06 Apr 2026
Overview Rating:
Our Tour: Excellent
Excellent
Couldn't have been better.
Superb organisation and care by Wendy Wu.
Our guide, Qui, was knowledgeable, professional and personable.

Our Response

That's wonderful to hear and we'll be sure to pass on your comments to Qui. Many thanks for your review, it is sincerely appreciate. Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Sunday 05 Apr 2026
Overview Rating:
Our Tour: Excellent
Awesome guide, amazing experiences. Overall a great way to see the country

Our Response

Dear Customer,
Thank you very much for your 5-star review. We are thrilled to learn that you enjoyed the tour and the guide made such a positive impact. We hope to welcome you again on one of our tours in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam Panorama

Thursday 02 Apr 2026
Overview Rating:
Our Tour: Good
Fabulous holiday but group size was much too big
Lap was a brilliant guide as very knowledgeable but would prefer him not to sell us extras as this meant we missed shopping in the best market on the trip
That was quite upsetting

Our Response

Many thanks for your review. We’ll speak with Lap about balancing his helpful recommendations with preserving the itinerary as planned. Your experience matters and we sincerely appreciate your feedback. Thanks, Jimmy, Wendy Wu Tours

Vietnam at a Glance

Tuesday 31 Mar 2026
Overview Rating:
Our Service: Good
I have only received one phone call as yet because my trip isn’t until 2027 so it’s early days.
Michelle

Our Response

Dear Michelle,
Thank you for your feedback. If you have any questions, our friendly Reservations Team will be happy to assist you with any of your enquiries. Looking forward to welcome you on our tour in 2027!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours