The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Classic Mekong

Wednesday 27 May 2026
Overview Rating:
Our Service: Excellent
Very professional and helpful customer service. Nothing too much trouble

Classic Mekong

Wednesday 20 May 2026
Overview Rating:
Our Service: Excellent
Efficient and straightforward Easy to use website and booking procedures
Well organised offers and tour information excellent in detail and description

Classic Mekong (Main Deck)

Thursday 07 May 2026
Overview Rating:
Our Tour: Good

Our Response

Dear Customer,
Thank you for your review. We’re pleased to hear that you enjoyed your tour. We would welcome the opportunity to discuss your experience in more detail, so please feel free to contact us at customerrelations@wendywutours.com.au.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Angkor to the Bay

Sunday 19 Apr 2026
Overview Rating:
Our Tour: Excellent
Wendy Wu tours give you steal feel for the authenticity of every place you travel too.
They not only include all the main top attractions but give you an insight into the culture of the country by including museums and visiting and participating in local cultural experiences.
Their guides are local and very knowledgeable and impartial about the history of their country and its heritage.

Angkor to the Bay

Saturday 18 Apr 2026
Overview Rating:
Our Tour: Excellent
I don’t know where to start other than with the word ‘exceptional’ my expectations were high from the pre tour support and interactions with Wendy Wu operational support however nothing could have prepared me for the care, professionalism and value that met me on tour! SOKHOEUN in Cambodia and HOI in Vietnam were amazing tour guides their vulnerability, insight and care was outstanding and gave such a warmth to the tour and depth of knowledge, alongside first hand experiences of their lives, families and history of the places. The write up wets your appetite, however every single day there was so much more, food, fun, stories, personal interactions - so hard to capture in a review however even the toughest of critics would struggle to find fault with the content! Catering for the needs of the group from food to mobility was always top of mind and carried out to the letter. The events / extras were such fun! Shows, boats, tuk tuks, craft demos, rooftop cocktails all executed with precision and so many laughs - for 16 days “we were family” and thank you all @ wendywu for a job well done! I will be back and 5 stars is not enough!

Our Response

Dear Tara,
Wow — thank you so much for such an incredible review. We are absolutely delighted to hear that your experience exceeded expectations from start to finish and that Sokhoeun and Hoi helped make your journey so special, memorable and personal.
It is wonderful to know you enjoyed not only the sightseeing, food and experiences, but also the warmth, fun and sense of connection shared throughout the tour. Your kind words truly mean so much to our team.
We also loved the fantastic photos you shared. With your permission, we would love to use some of your images for future marketing purposes, with full credit provided where possible.
Thank you again for your amazing support and recommendation — we cannot wait to welcome you back on another Wendy Wu adventure soon.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Angkor to the Bay

Sunday 12 Apr 2026
Overview Rating:
Our Tour: Excellent
Fabulous holiday with very knowledgeable & personable guides in both countries. Accommodation was very good and within easy walking distance of areas of interest during spare time. Arrangements of everything was excellent from the start of the holiday til the end.
Food was fabulous but maybe a little excessive at times.

Angkor to the Bay

Tuesday 07 Apr 2026
Overview Rating:
Our Tour: Excellent
A fulfilling tour giving us many opportunities to discover archeological, religious, cultural and historical places. An active holiday with daily excursions, sampling cuisine in local restaurants and meeting local people. Two very different countries but both interesting. Not that much free time if you participate in everything but I liked the fact that a great deal was included in the trip as I’m unlikely to return as there are other places on the list to visit.

Angkor to the Bay

Friday 03 Apr 2026
Overview Rating:
Our Tour: Good
Plenty of boxes ticked as per the itinerary with a fair amount of early morning starts involving coach travel, this also included comfort breaks at honey trap locations.
Hotel accommodation was first class, but the evening meal menu's at different locations became quite predicable.

Our Response

Thanks for the honest review. Great to hear the hotels and itinerary coverage were strong, but noted on the early starts and dinners. Hope to see you again on another of our tours. Jimmy, Wendy Wu Tours.

Angkor to the Bay

Tuesday 31 Mar 2026
Overview Rating:
Our Tour: Good
Excellent trip, fast paced, lots of time spent travelling between locations.
Would have been nice to have a couple of free days included so you could visit places not included on the itinerary.
Wendy Wu need to be more specific about their ability criteria as we ran out of time due to individuals mobility issues who believed they could cope with the given rating.

Our Response

Thanks so much for your honest feedback and we are really glad you still called it an excellent trip overall! Thank you for raising the ability criteria point too. That's really helpful, and we're always looking to make our descriptions clearer so everyone can pick the right tour for them. Hope to be of service to you again, Jimmy, Wendy Wu Tours.

Classic Mekong (Main Deck)

Wednesday 25 Mar 2026
Overview Rating:
Our Service: Excellent
Very, very good service. I am always nervous at booking over the phone, but this time it was easy. The agent was informative and easy to talk to.

Our Response

Hi there,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your booking experience was such a smooth one; it is wonderful to know our team made the process feel easy and relaxed for you.

It is also great to hear that the agent was approachable throughout the conversation. Clear advice and friendly service make all the difference when planning a trip, and we’re glad this helped you feel confident with your booking.

Thank you again for choosing Wendy Wu Tours. We hope you have a fantastic holiday ahead and look forward to being part of your journey.

Warm regards,
The Wendy Wu Tours Team

Additional Night Siem Reap|Classic Mekong (Upper Deck)

Friday 20 Mar 2026
Overview Rating:
Our Tour: Excellent

Our Response

Dear Customer,
Thank you for your 5-star rating. We are glad that you enjoyed our tour.
Warm regards,
Customer Relations Wendy Wu Tours

Angkor & Mekong Uncovered

Saturday 14 Mar 2026
Overview Rating:
Our Tour: Excellent
If you have done tours before this one is slightly different as Cambodia is a small county, with 2 weeks to explore it, this tour is more laidback than most. Febuary was hot 34c (we had no rain) and the tour guide made pervision for this. The excursions started around 08.00-08.30 and we were back at the hotel by 14.30 giving everyone time to chill and relax by the pool before going out for dinner at 18.00h. If you have never been to this part of the world it is busy and interesting, there is lots to see, do and photograph.

Our Response

Thank you for your review! We're so glad you enjoyed the laidback pace of the Cambodia tour, it's great to hear that the itinerary allowed time to relax by the pool and recharge in the heat. February can indeed be warm, and we're pleased your guide made thoughtful adjustments to keep everyone comfortable.

It's wonderful that you found the experience busy, interesting, and full of photo opportunities. That balance of exploration and downtime is exactly what we aim for in a country like Cambodia.

Thank you for sharing your experience, and we hope to welcome you on another Wendy Wu tour soon! Jimmy, Wendy Wu Tours.

Classic Mekong

Wednesday 11 Mar 2026
Overview Rating:
Our Tour: Good
Cambodia leg very interesting, hotels and food good considering it is a poor country. Guide was excellent and shared personal experiences. Victoria Mekong Cruise was good, cabin was fine food was excellent, other than the bbq which was not as good as everything else. Trips off ship to rural communities was enlightening and timed well. Vietnam was good overall again hotels and restaurants good. Good choice of places to visit.

Our Response

Thanks for your review, it is very much appreciated and we will pass on your comments to our product manager. We hope you will travel with us again, soon. Jimmy, Wendy Wu Tours.

Classic Mekong

Tuesday 24 Feb 2026
Overview Rating:
Our Service: Excellent
Steve was Very Helpful and was able to help us make our decision.

Our Response

Thank you so much for your brilliant 5‑star review! We’re delighted to hear that Steve was so helpful and supported you in making your decision.
It’s great to know his assistance made the process smooth and reassuring.
We really appreciate you taking the time to share your experience, and we’re thrilled to have you travelling with us.

Angkor to the Bay

Wednesday 18 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent service and very friendly staff went and checked everything