The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Japan Uncovered

Wednesday 12 Nov 2025
Overview Rating:
Our Tour: Excellent
Amazing trip with lots to see and do. To fit so much in requires quite a lot of bus and train trips but we got to see many sides of Japan from large famous cities to smaller towns and activities. Hiroshima was very moving. Paper making was great fun too. Mount Fuji showed itself on both days we were in the area. You get time to shop in Tokyo and on the way. Go up every tall building you can. We did 2 in Osaka and the very high Skytree in Tokyo. We had a 3 night stopover in Hong Kong which was great as well. As on option if ending in Tokyo maybe stay a few more nights as there was a lot more to see than we could manage in 3 nights. The group we were with had a great time together. Highly recommended.

Japan Uncovered

Wednesday 12 Nov 2025
Overview Rating:
Our Tour: Excellent
Great adventure, excellent guide. Hood hotels and plenty of food.

Japan Uncovered

Wednesday 12 Nov 2025
Overview Rating:
Our Service: Excellent
I spoke to Matt to book a Japan tour next year, he answerred all my questions and left me confident that I had made the right choice. It was a pleasant and reassuring experience. Thank you!

Japan Uncovered - HN

Wednesday 12 Nov 2025
Overview Rating:
Our Tour: Good
It was a well organised, seamless tour of some of Japan's "must see" sites as promissed. Guide very approachable and helpful. Drivers also good. All hotels and facilities were good.

Japan Uncovered - HN

Monday 10 Nov 2025
Overview Rating:
Our Tour: Excellent
A very full and varied itinerary which was carefully constructed and balanced. Not much time to acclimatise if you do a direct flight via Dubai as I did so a stop over worth considering. Japanese guide very knowledgeable and approachable. Full board paid dividends as it allowed for wide and varied food options at lunch and for dinner. 28 on tour so at maximum size, but a great group. The discussions about the holiday, and with the tour guide, continuing through What’s App 2 weeks on.

Japan Uncovered

Saturday 08 Nov 2025
Overview Rating:
Our Service: Excellent
We attended a roadshow and committed to our first tour with Wendy Wu. Been wanting to go to Japan for a long time. The staff were friendly and the presentation was informative and interesting.

Japan Uncovered

Thursday 06 Nov 2025
Overview Rating:
Our Service: Excellent
First class advice and information over the phond .

Japan Uncovered - HN

Wednesday 05 Nov 2025
Overview Rating:
Our Tour: Excellent
As Above

Japan Uncovered

Tuesday 04 Nov 2025
Overview Rating:
Our Tour: Excellent
Our guide Seky was superb as was the holiday itself. The programme itself was full on however Tokyo was perhaps the most disappointing element. Hotels all good but there was few places to socialise after dinner with a bar/lounge area.

Japan Uncovered - HN

Tuesday 04 Nov 2025
Overview Rating:
Our Tour: Good
We had a great trip and learned a lot about Japans history and their lifestyle now..Gluten free and FODMAP diets were well catered for .

The guide needed some extra microphone ( a head set ) and use of the available technology would have been better rather than holding up cards which not many could see on the bus .
Only complaint I have was too much food .A light lunch would have been better .Maybe a take out lunch so we didn’t have to rush to next venue

Additional Night Osaka including departure transfer|Additional Night Tokyo including arrival transfer|Discover Japan

Monday 03 Nov 2025
Overview Rating:
Our Tour: Excellent
This tour was exceptional. Our group of 18 were impressed with the experiences we were able to enjoy, the amazing scenery and the insight gained through our knowledgeable tour guide. Mari was a delight, going out of her way to ensure that we had all the information we needed every day so that we could relax and enjoy the varied experiences.
Hotels were of a high standard, food was delicious and I would thoroughly recommend a Wendy Wu tour to Japan.

Japan Uncovered

Saturday 25 Oct 2025
Overview Rating:
Our Tour: Good
Tricky start when trying to organise flights, and never really resolved satisfactorily. The content was comprehensive, however, the overall walking pace was just too fast. The physical rating was one, indicating long periods of being on your feet, which isn’t a problem, but the speed to keep to the schedule was too much. The tour guide was exceptional, informative and with a great sense of humour.

Japan Uncovered

Saturday 25 Oct 2025
Overview Rating:
Our Tour: Excellent
A well organised tour. A great variety of experiences. Hiroshi our tour guide was very passionate about his love of Japan. He was always willing to assist if and when needed. A lovely country, with a very different culture.

Japan Uncovered

Wednesday 22 Oct 2025
Overview Rating:
Our Tour: Excellent
This is the second time we have travelled with Wendy Wu Tours and cannot fault them in any way whatsoever and will definitely be travelling with them again in the future. The tour was extremely well organised from start to finish and our guide was with us all the way and really helped to make the holiday perfect. I had a dietary requirement and I was catered for on every occasion above and beyond. The tour takes in all the essence of Japan, its lifestyle and culture. Absolutely perfect in every way.

Japan Uncovered - HN

Tuesday 21 Oct 2025
Overview Rating:
Our Tour: Good
Great hotels, good variety of places that we visited, good tour guide but awful food. This is the reason that I would not recommend this tour, very little variety in food, no choice apart from breakfast buffet, hot pot nearly every day, sometimes for lunch and evening meals on the same day. Sometimes pork for lunch and dinner on the same day. Meals were beautifully presented but very bland and for us this meant that we skipped many meals and went off and brought our own food. We have travelled all over the world and not particularly fussy eaters but the food provided by Wendy wu was not applicable to the high cost of the tour. Definitely needed more options and choice to fully enjoy the tour . Also there is very little free time which can be tiresome. Needed at least half a day free time in Kyoto and Osaka and wasted time in filler activities such as visiting a miso factory, a wasabi farm and a chair museum which were all incredibly boring. We booked our own activities in Tokyo in order to get more of what we found interesting, such as a sumo experience and night walk. The tour overall was good but awful food had a very negative impact on the overall experience.