The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Majestic Yangtze

Sunday 27 Jul 2025
Overview Rating:
Our Service: Excellent
Prompt. Easy to understand. Effective.

- One phone call. Straightforward answer to a simple question.

- Booking process: Uncluttered. Understandable. Easy to navigate.

Our Response

Thanks so much for your feedback, it is very much appreciated. Do give us a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Majestic Yangtze

Monday 14 Jul 2025
Overview Rating:
Our Service: Excellent
Booking was very straightforward every thing was explained.

Our Response

That's great to hear, please don't hesitate to get in touch if you have any questions about your tour. Kind regards, Jimmy, Wendy Wu Tours

Majestic Yangtze

Friday 11 Jul 2025
Overview Rating:
Our Service: Good
Yet to go on our trip

Majestic Yangtze

Saturday 21 Jun 2025
Overview Rating:
Our Tour: Excellent
Had the most amazing holiday on our recent visit to China. The tour was so well planned allowing us to see and do so much. We upgraded on the river cruise which was good value for money. The standard of hotels were very good in every city.
We had an exceptional tour guide called Ivy who attended to our every need and often went above and beyond to help our group. Would definitely recommend Wendy Wu tours for excellent service.

Our Response

Thanks so much for your review. We're delighted you enjoyed your holiday and Ivy will be thrilled to hear of your comments. We do hope you will travel with us again! Jimmy, Wendy Wu Tours.

Majestic Yangtze

Wednesday 11 Jun 2025
Overview Rating:
Our Tour: Excellent
I’ve used imagine cruises at least 4 times this was my first time using Wendy wus but oh my God, what a blast we had 2nd to none the extra bonus was picking us up the airport and make sure we were dropped off at the gate before they finished our contact with us, which was a big extra for us because they made sure we were on the right flight at the right time at the right gate big bonus would recommend these people to anybody and I will be using these people again a big thank you to use Wendy Wus ..
A big thank you to our tour guide Lee a.k.a. Jolene
She was with us the day we arrived till the day we left it was just an extra extra Care.I really liked the way she dealt with things day and day out. She took care of everybody on anything especially when I had a couple of hiccups she sorted me out by making phone calls for me and everything a big thank you to Lee again.

Majestic Yangtze

Friday 06 Jun 2025
Overview Rating:
Our Tour: Excellent
From the moment we met our group and our guide “Stone” I knew our first China experience was gonna be exciting and fun and it certainly lived up to expectations
The “Stone family”made this holiday working as one unit making sure no one’s left behind on the fast pace itinerary which included Shanghai, Ciqikou, Chengdu, Xian, Beijing
With full pack days, seeing all the sites Shanghai at night on a river cruise
Four nights on a river cruise on the Yangtze River gardens, temples, pandas terracotta army the Great Wall of China that’s not to mention shows why you’re having a meal in the evening dressing up as Emperor and Empress jumping on a plane four in the morning the experience being on the bullet trains to your internal destinations the food was incredible so many different varieties of Chinese food.
There is so much to see and do on this China experience there is not enough room on this page
If you want to experience China, this is the trip for you
A big thank you to Stone our guide and our local guides and to Wendy Wu for making this the best holiday for us

Majestic Yangtze

Wednesday 07 May 2025
Overview Rating:
Our Tour: Excellent
Our tour guide George Pu added such value to our trip. His knowledge was invaluable. The content of the tour was excellent. The split flight home was not good.

Majestic Yangtze

Wednesday 07 May 2025
Overview Rating:
Our Tour: Good
Our guide George made our holiday a success. He was desperate to make sure we were all happy and did everything he could to help from carrying our bags to buying from the vending machine on our behalf when it only accepted Alipay. George was always on hand and tried his best to ensure we had a great time. His instructions were sometimes confusing, telling different people different times to meet. On a few occasions George would say he would wait for people or with the bags but he left.
Our best local guide was Jasper in Chengdu.
It was frustrating that we had no free time to explore Chongqing as George got lost.
The food was very plentiful and tasty but it was very difficult to identify vegetarian options.
George was poorly for several days but soldiered on, making sure it didn’t spoil our trip, however he had no idea of personal space which was very uncomfortable, especially when he was clearly unwell.
The optional excursions were not explained very well in the Wendy Wu literature and it was difficult to decide which to go on.
George’s lesson in Mah-jong on the boat was an added bonus.
Having done just one excursion with ‘young George’ I found him to be more informative and willing to talk about real life in China.
I was disappointed not to spend longer with the pandas. We did not need an hour and a half for lunch, we would have been happy with a sandwich at the train station.
The trip is very intense with so many amazing things to do, when travelling from Xian to Beijing with had no activities at all and I know the group would have preferred a later train with the opportunity for a lie in.
In Xian we were deposited at a pottery and lacquer shop for nearly an hour to be sold to and similarly I would have liked longer at the Wall and to have skipped the Jade hard sell. At the Terracotta soldiers we were told to stay together and that there was no time to visit the gift shop or the market but then proceeded to stand around for at least 15min waiting for something? It would have been nice to be treated like adults a little more, be given a time and location to meet and spend our time as we wished. This happed at the Great Wall and everyone got to do what they wanted.
Whilst the hotels selected were generally fabulous their locations always seemed to be a long way from any life (shops & bars) so we were a bit stuck in our rooms when not on excursions.
These are all areas I think the tour could be improved but it was still a once in a lifetime experience!
Well that really was amazing. Phenomenal sites including the Terracotta Warriors, the Great Wall, 3 Gorges Dam and Giant Pandas old and young. We met loads of locals who love to meet a ‘big nose’ foreigner and have a photo. I ate my own body weight in boiled rice! We made some new friends and have some. Very special memories.

Majestic Yangtze

Friday 02 May 2025
Overview Rating:
Our Service: Excellent
Helped me plan for what was right for me

Majestic Yangtze

Monday 28 Apr 2025
Overview Rating:
Our Tour: Excellent

Majestic Yangtze

Wednesday 23 Apr 2025
Overview Rating:
Our Tour: Excellent
Brilliant holiday with great guides, both National and local, also the drivers were really good. The hotels were well situated and of a very good standard and of course the boat on the Yangtze was a wonderful experience!! Our group of 22 became great friends and write to each other regularly with happy memories of our trip with Wendy Wu.

By the way, our original Guide, Betty had an accident on the second day. The coach driver took her to hospital and stayed by her.side until 3:00 in the morning. Now that is devotion to duty!!

Majestic Yangtze

Tuesday 15 Apr 2025
Overview Rating:
Our Service: Excellent
Sales representative was able to book the trip we wanted. She showed good knowledge of the trip and additional options and was v friendly.

Majestic Yangtze

Monday 14 Apr 2025
Overview Rating:
Our Tour: Excellent
We have wanted to visit and see China for many years. Wendy Wu's Majestic Yangtze fitted the bill, it was an escorted tour, it covered some of the major cities of China and took us to the must-see sites such as the great pandas, the terracotta warriors and the Great Wall. Our tour guide, Jackie, was knowledgeable and took care of us throughout the trip. We thoroughly enjoyed it.

Majestic Yangtze

Thursday 10 Apr 2025
Overview Rating:
Our Service: Excellent

Majestic Yangtze

Sunday 06 Apr 2025
Overview Rating:
Our Tour: Good
Active holiday in many iconic, so busy, locations. Great hotels, wonderful - plentiful food. Lovely scenic boat cruise and interesting excursions en route.