The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Magnificent China

Saturday 18 Oct 2025
Overview Rating:
Our Service: Excellent
Friendly, efficient

Magnificent China

Friday 17 Oct 2025
Overview Rating:
Our Service: Excellent
Vanessa and Zoe were very easy to deal with. They were very happy to explore any avenues we asked about. I talked you Ness on a public holiday so that’s good service. Thanks

Magnificent China

Wednesday 15 Oct 2025
Overview Rating:
Our Tour: Excellent
Our national tour guide was Mark Wong, he was excellent, friendly, knowledgeable, always available to help with any issues. He made the trip the wonderful experience it was. He was the total professional.
Also Cherry one of the local guides (in the one of the photos below) was very good as well, her jokes made us all laugh.
So many highlights, like the Wall, the scenery around the Three Gouges, & the panda bears to mention a few. Great trip.

Magnificent China

Wednesday 15 Oct 2025
Overview Rating:
Our Tour: Excellent
Absolutely fantastic, cram packed tour with so may contrasting places and experiences. Walking along the Great Walk and strolling round mountain tops where we stood above the clouds and looked down at the brown Yangtze where it met with its green tributaries. The deep crevices of the rift valley with its shafts of daylight poking through. We went under overhanging boulders and deep dark gorges. Such contrasting features.

We experienced the hustle and bustle of huge cities like Beijing and Shanghai and smaller towns like Guilin with a slower pace. We met Mr. Wong the fisherman, with his cormorants and asked him about his life, a way of life that's dying out as youngsters don't want to fish. They'd rather have city jobs.

I loved the .people's parks and the tea rooms with beautiful traditional music playing in one area and live singers backed by musicians in another part. Whilst visiting a rural settings just outside Guilin with its serene, tranquil, stunning scenery, we stumbled on a village wedding and were greeted with sweeties and peanuts as soon as we were spotted.

I will never forget the magnificent sight of the Terra-cotta army in their original burial sites and close encounters with a few of the warriors preserved in glass cases for closer inspection. And of course watching those lazy laid back pandas strolling around their grounds and leisurely climbing trees.

We went to four shows all very diverse and highly entertaining from the unique singing of the Beijing Opera, to the spectacular water show on the lake and then the jaw dropping acrobats and bikers in Shanghai.

Out on the streets and particularly in historic places, were lots of young ladies wearing stunning , traditional very evocative of a traditional Chinese culture. They were very beautiful.

There was so much more to see but I've already written more than I probably should.

Our tour guide, Alice was very professional with all the qualities necessary to keep us well fed, entertained, safe and well informed. She, along with Wendy Wu made this a trip of a life time. I loved every cram packed minute and crave those delicious banquet meals.

Our Response

Thanks so much for sending us such a detailed and informative review! Alice will be delighted to read this, she is known to be one of the best guides in China and we are delighted to have her as part of the Wendy Wu Tours team. Thanks again for the review, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Magnificent China

Wednesday 15 Oct 2025
Overview Rating:
Our Service: Good
We changed the tour we wanted and it took a little work to get it sorted.
We were doing it all over the internet so it was a bit difficult.

Magnificent China

Tuesday 07 Oct 2025
Overview Rating:
Our Tour: Excellent
Excellent Tour, varied, educational, fast paced. An introduction to a great country which changed attitudes. Our Tour Guide Mark was brilliant; nothing was too much trouble for him. Everything ran efficiently. The eating places were very good. The hotels were, in the main, excellent. A thoroughly enjoyable experience.

Our Response

Thanks very much for your review, I'll make sure that Mark is sent a copy of your feedback, he'll be delighted hear your feedback. Do let us know the next time you are planning an escorted tour, we'd love to assist you making the arrangements. Thanks again, Jimmy, Wendy Wu Tours.

Magnificent China

Saturday 04 Oct 2025
Overview Rating:
Our Tour: Excellent
An excellent guided holiday covering the favourite tourist spots in three weeks. Great food, sights and good English speaking national and local guides. Well organised, with good customer support, and flexibility for flights, and extras like extensions.

It was rather hot and humid in September; probably mid October would be better. Should also be less crowded then. Physically not that demanding except walking up to the Great Wall with steep steps and some patches without handrails.

An excellent holiday to see as many places as possible in a given time without all the hassle of organising it.

Our Response

Thank you for sharing your review! We’re delighted to hear that you enjoyed your three-week guided holiday and found it well organised, with great food, sights, and knowledgeable guides throughout.

We also appreciate your feedback about the weather, mid-October is indeed a lovely time to visit, the temperature is a little cooler than in September but it can still be very busy. Thank you once again for travelling with Wendy Wu Tours, and we hope to welcome you on another tour soon! Jimmy, Wendy Wu Tours.

Magnificent China

Thursday 25 Sep 2025
Overview Rating:
Our Tour: Excellent
Very well organised, superb guide throughout.
It's a busy schedule. So be prepared for busy morning afternoon and evenings. That said you get through an amazing range of experiences.
Read wendy wu description of tour it is very clear and representative of the trip.
Each hotel had convenience stores very close by, so we were able to get a few essentials, beer, water, toiletries etc.

The wendy wu booking agent organised stopovers on the outbound and tweaks to arrival that gave us some time to take the journey to beijing more leisurely, thanks.
Only thing we would do differently is book a stopover on the way back. Our choice, but shanghai to uk was a long day with the 7 hour difference.
I recommend wendy wu and this tour to you.
We are in our 70's, and maybe if your older or mobility is not so good, and more leisurely wendy wu tour might be better.

Magnificent China

Wednesday 10 Sep 2025
Overview Rating:
Our Service: Good
The staff member was helpful and knowledgeable and answered my questions regarding the itinerary and the flight offer and timings.

Our Response

We'll pass that information to them! Thanks so much for your review, it is very much appreciated. Jimmy, Wendy Wu Tours

Magnificent China

Wednesday 03 Sep 2025
Overview Rating:
Our Service: Excellent

Magnificent China

Friday 25 Jul 2025
Overview Rating:
Our Service: Excellent
Clear, concise and understandable information from the company Representative, made for a pleasant experience, and confidence in the ability of the company, to provide us with the chosen tour; particularly as this is the first time using Wendy Wu Tours.
Now we feel we can relax knowing our big trip is in well experienced hands.

Our Response

Thanks Ellen for your lovely review and you are in very safe hands with Wendy Wu Tours. Do give our friendly staff a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Magnificent China

Friday 04 Jul 2025
Overview Rating:
Our Service: Good
I thought it was helpful and knowledgeable, also unpressured when I wanted time to think overnight on the options offered.

Our Response

That's lovely to hear and thank you for taking the time to submit your review. Do let us know if you have any questions about the tour. Jimmy, Wendy Wu Tours.

Magnificent China

Tuesday 24 Jun 2025
Overview Rating:
Our Service: Good
Good tours - been on a few and no complaints

Our Response

That's great to hear! Hope we can welcome you back again soon. Jimmy, Wendy Wu Tours

Magnificent China

Monday 09 Jun 2025
Overview Rating:
Our Tour: Good

Magnificent China

Friday 06 Jun 2025
Overview Rating:
Our Service: Excellent
Efficient & personable