The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Thailand Highlights

Friday 13 Mar 2026
Overview Rating:
Our Tour: Excellent
Aio, our tour guide, really made this holiday for 19 visitors. She had outstanding knowledge of Thailand which she was able to enlighten us all, some of the best people skills I've come across and she was absolute FUN.

Our Response

Dear Customer,
Thank you for your 5-star review! We are thrilled to learn that that guide Aio played such a key role in making the trip special.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional Night Bangkok City (VTH/VSB/VTL)|late check out Chiang Mai|Thailand Highlights

Thursday 12 Mar 2026
Overview Rating:
Our Tour: Excellent
Arriving a day before the tour commences is always a great idea. Those that arrived on day 1 generally arrived late in the afternoon or evening and generally jet lagged for the first several days of the tour. As our departure flight was not until 5pm, we opted for a late checkout so we could explore Chiang Mai in the morning and able to have a shower etc prior to departing the hotel. On previous WW tours those with late departures were not always successful in organising late checkouts directly with the hotel.

Overall. Thailand Highlights was a fantastic trip. Our guide, Aoi was simply the best tour leader, both informative and witty.

Future travellers on this tour need to be mindful that restaurants, cafes and bars generally only accept cash for drinks.

Ramada Plaza by Wyndham Bangkok Menam Riverside is ideally located with fantastic river views and deserves the additional day before the tour commences.

For the Hmong Hilltribe Lodge expect to back an overnight bag. The beds are like sleeping on boards but otherwise a very enjoyable stay.

I would highly recommend this tour.

Our Response

Dear John,
Thank you so much for your generous review, insights and recommendations. We’re delighted that your guide Aoi played such a key role in making the trip special. Your photos are fantastic. Would you mind if we shared a few on our website or Facebook page to inspire other travellers?
Once again, thank you for your kind words.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Thailand Highlights

Tuesday 03 Mar 2026
Overview Rating:
Our Tour: Excellent
The tour covers all the cultural and historic aspects of life in Thailand .

Gems of China - Upgraded Departure, Thailand Highlights

Saturday 28 Feb 2026
Overview Rating:
Our Service: Excellent
Beau did a great job guiding us through our booking. The roadshow was great too and Keith Norman did a great job explaining and describing China. We booked Thailand too back to back.

Our Response

Thank you so much for your wonderful 5 star review!
We’re delighted to hear that Beau took great care of you throughout your booking — we’ll be sure to pass on your kind words. It’s also fantastic to hear that you enjoyed the roadshow, and that Keith brought China to life with his explanations and insights.
Booking Thailand back‑to‑back sounds incredibly exciting — what an adventure you have ahead!

We truly appreciate you choosing to travel with us and taking the time to share your experience. If there’s anything you need as you prepare for your trips, we’re always here to help.

Thailand Highlights

Monday 23 Feb 2026
Overview Rating:
Our Service: Excellent
Very good online presentation with follow up online session in which we asked some questions about two options.
We received a comprehensive email that day and then arranged a follow up call. On the call our service agent Arti discussed several options and we ended up booking exactly the tour we wanted and using an airline we wanted too.
Excellent service.

Our Response

Thank you so much for taking the time to share your feedback!

We’re delighted to hear that you enjoyed the online presentation and found the follow‑up session helpful. It’s wonderful to know that the email information and your call with Arti helped you explore all the options and ultimately book the tour and airline you really wanted.We’ll be sure to pass your kind words on to Arti — they’ll be thrilled to hear it!

Thank you again for choosing us, and we can’t wait to help make your upcoming adventure fantastic.
If you need anything at all in the meantime, we’re always here to assist.

Thailand Highlights

Thursday 12 Feb 2026
Overview Rating:
Our Service: Excellent
Made a telephone call to Wendy Wu Trável with some queries about a holiday we wished to book. Spoke to Natasha who was very helpful and knowledgeable with regard to our questions and she also completed the booking process for us over the phone so that we didn’t need to do it ourselves online.

Our Response

Thank you so much for your 5‑star review! We’re delighted to hear that you had such a positive booking experience.
It’s wonderful to know that Natasha was able to answer all your questions with such knowledge and helpfulness, and that she made the booking process smooth and convenient by completing everything for you over the phone. We will be sure to pass on your kind words.

We truly appreciate you choosing Wendy Wu Tours, and if there’s anything more you need as you prepare for your holiday, we’re always here to help.

Thailand Highlights

Thursday 22 Jan 2026
Overview Rating:
Our Service: Good
Great that my original enquiry was followed up the next day, in fact with a better offer for upgrading to premium economy.

Thailand Highlights

Sunday 30 Nov 2025
Overview Rating:
Our Tour: Excellent
Excellent guide, who unfortunately was put under pressure from two
Members of the group who should not have attempted such a trip,. Comprehensive itinerary which showed us a wide variety of places of interest. One criticism is that our group was too big. 27 is far too for one guide to be expected to handle.

Thailand Highlights

Friday 28 Nov 2025
Overview Rating:
Our Tour: Good
This Wendy Wu tour was arranged well and lots on the itinerary. The hotels generally were good but at times food was so repetitive and quite bland except when eating in local restaurants. I think they try to play safe by eating in other hotels with international foods.
Our guide was knowledgeable and so helpful, nothing was too much trouble, suggesting extras for us.
On the whole I would recommend this tour if you like different cultures/temples etc.
Be aware of hear and humidity and importance of keeping hydrated.

Christmas in Thailand

Thursday 27 Nov 2025
Overview Rating:
Our Service: Excellent
I loved the service I received from Wendy Wu - from start to finish communication was not ever an issue. Last minute plans for a Christmas trip and Wendy Wu made it happen. Nothing was an issue.. I know there was not much lead time but fabulous service and all taken care of.

Our Response

Thank you so much for taking the time to leave such lovely feedback! The team are delighted to have helped make your last-minute Christmas trip happen. Wishing you the most magical Christmas in Thailand - have the best time!

Thailand Highlights

Wednesday 03 Sep 2025
Overview Rating:
Our Service: Excellent
The service I had was fantastic. They helped quickly and smoothly. Was able to accommodate my requests and was incredibly responsive.
I’ve been in a tour with Wendy Wu before and the service was flawless back then too.

Our Response

That means the world to us! Thanks so much for your review and for being a valued customer, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Thailand Highlights

Tuesday 02 Sep 2025
Overview Rating:
Our Service: Excellent
Polite , helpful and informative member of staff Natasha . Confident to book with her .


Offered flight options which gave me a choice of routes and times

Our Response

Natasha (Tash!), will be delighted to hear this. I'll make sure she is shown a copy of your review. Many thanks, Jimmy, Wendy Wu Tours.

Thailand Highlights

Sunday 27 Apr 2025
Overview Rating:
Our Service: Excellent

Thailand Highlights

Wednesday 26 Mar 2025
Overview Rating:
Our Service: Excellent
Easy booking process. Helpful advice on the telephone. This is our 5th tour with them and all have been very good.

Thailand Highlights

Monday 03 Mar 2025
Overview Rating:
Our Tour: Excellent