The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Jewels of Japan - HN

Saturday 25 Oct 2025
Overview Rating:
Our Tour: Excellent
The trip was execllent and our guide, Masa, was superb. His knowledge and guidance was exceptional.

Jewels of Japan - HN

Wednesday 22 Oct 2025
Overview Rating:
Our Tour: Excellent
I had a great time on the Wendy Wu Jewels of Japan tour. Our guide, Massa, was very kind and humorous and ensured we all got to the right place at the right time. The tour is quite hectic, with early-ish starts and late finishes, but we packed loads in. The other guests were from the UK, Australia, and New Zealand, and everybody got on well. I would definitely consider going on another Wendy Wu tour.

Jewels of Japan - HN

Monday 01 Sep 2025
Overview Rating:
Our Service: Excellent
Lots of advice given as to the best way to book the trip from an extremely knowledgeable assistant.
Much time given to planning of an individual trip.

Our Response

Thanks so much for your review, I'll make sure that your travel consultant is aware of your lovely feedback. Many thanks, Jimmy, Wendy Wu Tours.

Jewels of Japan

Sunday 31 Aug 2025
Overview Rating:
Our Service: Good
Booking was easy, Liz informative and helpful with various decisions.

Jewels of Japan - HN

Wednesday 27 Aug 2025
Overview Rating:
Our Service: Good
Easy to deal with.

Jewels of Japan - HN

Sunday 24 Aug 2025
Overview Rating:
Our Service: Excellent
Very responsive to requests

Jewels of Japan - HN

Saturday 09 Aug 2025
Overview Rating:
Our Service: Excellent
Very helpful booking a holiday to Japan.

Our Response

That's great to hear and thank you so much for taking the time to submit your review; it is very much appreciated. Please let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Jewels of Japan

Tuesday 01 Jul 2025
Overview Rating:
Our Tour: Excellent
A very enjoyable holiday that took in the major attractions in Japan. There was a full programme of visits and activities and we especially enjoyed Kyoto, Tokyo and Himeji Castle. The food was enjoyable, especially the Authentic Japanese cuisine. There is never too much free time on these tours, but we would have appreciated a bit more free time to shop or explore independently.
Add on days at the beginning in Tokyo and at the end in Osaka to get the most out of your trip.
Great bunch of fellow travellers with the majority from Australia and New Zealand. Our guide was excellent and kept us organised.

Our Response

Thank you for your lovely review! We're delighted you enjoyed the highlights of Japan, especially Kyoto, Tokyo, and Himeji Castle, as well as the authentic cuisine. Your suggestions about adding free time and extra days are much appreciated and will be shared with the team. We're so pleased to hear your guide and group made the tour even more memorable!

Jewels of Japan

Monday 02 Jun 2025
Overview Rating:
Our Tour: Excellent
A well organised and informative trip. Our guide, Madoka, was very friendly and knowledgeable about the area. She did everything she could to make our holiday special. The food and hotels were excellent. The daily tour itinerary packed in as many sights and activities as possible so was very tiring. We would have preferred less Shrines to give some free time. Overall a perfect holiday.

Jewels of Japan

Tuesday 27 May 2025
Overview Rating:
Our Tour: Excellent
Wonderful holiday got to see so many sights. Transport was great tour guide fantastic overall would highly recommend a tour in Japan and Wendy wu delivered a great experience

Jewels of Japan

Saturday 24 May 2025
Overview Rating:
Our Tour: Excellent

Jewels of Japan - HN

Tuesday 06 May 2025
Overview Rating:
Our Tour: Excellent

Jewels of Japan - HN

Wednesday 30 Apr 2025
Overview Rating:
Our Tour: Excellent
A very well organised and enjoyable tour. Our tour guide was fantastic, knowledgeable, friendly and approachable at all times. Everywhere we visited the people were accommodating and proud to show there culture and country. Would definitely use Wendy Wu again.

Jewels of Japan

Tuesday 29 Apr 2025
Overview Rating:
Our Tour: Excellent
We really loved our Jewels of Japan holiday with Wendy Wu tours. A fantastic experience, giving a real feel for the history, culture and food of Japan. Some excellent hotels, great places and had a great variety of Japanese food. We certainly never went hungry and were really impressed with the restaurants chosen for our meals.
Our guide for the whole trip Kanako was excellent. She really made the holiday exceptional. Just the right amount of information, always cheerful, and very engaging with the whole group.
Also our guide for our Nara add on day, Sachiko Mori, was excellent too. We really enjoyed our day with her.
Highly recommended

Jewels of Japan

Tuesday 22 Apr 2025
Overview Rating:
Our Tour: Excellent
Jewels of Japan is an action packed trip to Japan, taking in most of the iconic sites.
Our guide Madoka was amazing, with a good sense of humour and was very informative about the places we visited.
The hotels were all very good quality as were the coaches used to transport us around.
I liked the fact that the tour introduced us to all the different foods eaten in Japan and the various ways the dishes are served and presented.
I thoroughly enjoyed the experience