The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Ancient Empires of China & Japan

Thursday 05 Nov 2026
Overview Rating:
Our Service: Excellent
Fast, efficient and very eager to please. Gave us additional details regarding the trip we are interested in and confidently answered what we asked questions about. Feel very comfortable moving forward and booking our trip to China/Japan.

Japan by Rail

Thursday 05 Nov 2026
Overview Rating:
Our Tour: Good
Excellent trip well planned.
Outstanding guide
I would have liked to spent a few more days in Hokkaido
Wendy Wu were very good
My return journey was completely ruined by
Cathay Pacific
Who changed both legs of my return flight down graded one and altered the other provided worse possible seats so I got no rest or respite for the whole 20 hours and are yet to provide a refund

Japan Uncovered

Wednesday 04 Nov 2026
Overview Rating:
Our Tour: Excellent
This tour was exceptional, everything was organised and our tour guide was the icing on the cake . Such a beautiful destination, we enjoyed every minute .

Jewels of Japan - HN

Tuesday 03 Nov 2026
Overview Rating:
Our Tour: Excellent
Thank you to Sumi, our tour guide. She was amazing and made our experience of Japan so wonderful.
The places we visited were amazing, from Tokyo and Mt. Fuji, with the highlights for us being the ancient city of Kyoto and Hiroshima, and trips on the bullet train.
The hotels that we stayed in were great, although the rooms were a bit smaller than western style hotels.
The food was incredible, giving us a taste of traditional japanese cuisine along with western style breakfasts.
Thank you again to Sumi, our guide, who made our trip so memorable.

Gems of Japan & Shikoku

Tuesday 03 Nov 2026
Overview Rating:
Our Service: Good

Best of Japan - IJ

Tuesday 03 Nov 2026
Overview Rating:
Our Service: Excellent

Jewels of Japan

Monday 02 Nov 2026
Overview Rating:
Our Tour: Excellent
A perfect way to be introduced to the customs, food, scenery and history of Japan. It gives a springboard for a future visit and having a group that blended UK, Australia and New Zealand tourists worked well.

Japan Uncovered

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Good
Many of Japan's most iconic buildings and beautiful gardens visited on Honshu in a couple of weeks. However, because of the large area covered, many hours were spent travelling by coach and in some locations we were very rushed and sometimes there was not enough time to visit everything, and we stayed in 8 different hotels! The hotels, restaurants, coaches and drivers plus arrangements were good as was the guide whose English was excellent.

Essence of South Korea & Japan

Saturday 31 Oct 2026
Overview Rating:
Our Tour: Good
Very full on trip. Not much leisure time. And not suitable for those with mobility/health issues. All this is outlined on the website but not explained fully if purchased through a travel agent.
I knew what to expect but others on the tour did not!

Journey through Japan

Thursday 29 Oct 2026
Overview Rating:
Our Tour: Excellent
Excellent Tour. Great tour guide.
Journey from Sapporo all the way to Osaka.
If you don't like unusual food this is not the tour for you! Also most shrines involve steps and uneven ground. That said, it's a beautiful country.

Japan Uncovered

Wednesday 28 Oct 2026
Overview Rating:
Our Tour: Excellent
A very full on holiday, you must be reasonable fit as they are a lot of climbing and walking at the castles

Japan Uncovered

Tuesday 27 Oct 2026
Overview Rating:
Our Tour: Good
Our tour guide, Emiko, was fabulous. I learned so much history and heard the many stories/fables associated with places around Japan. She was very helpful and answered so many questions from our group with a smile on her face the whole time.
I visited well-known places and areas that I hadn't heard of before, which was a good mix. There are lots of temples and shrines in Japan.
On Miyajima Island, near Hiroshima, there are wild deer wandering around. They are very aggressive. I was walking back to the ferry with a gelato & a deer bit my trousers, then jumped on me, then bit me on the hip (it left teeth marks) to get to my gelato. It was a scary & painful experience, unfortunately. I'm relating this in the review for people to be aware not to walk around with any food & be wary of the deer.
The tea ceremony and making washi paper were fun experiences.
I have unusual dietary requirements and although the restaurants are told ahead of time, they usually were not very good at giving me food without the items that I couldn't eat. Sometimes they tried to substitute foods for me. One restaurant substituted a bread roll with porridge! If you can eat anything, you'll have no problems. If you can't, bring snacks for yourself.
There are usually convenience stores near the hotels, so you can also buy food there.
The hotels were very nice and comfortable and in good locations. All had a buffet breakfast of both Japanese and Western style foods.
The coaches that transported us around had lovely drivers and were comfortable, although none of them had toilets. But we did make stop at services along our routes, which were really great.
Japan is a very clean country with the cleanest public toilets that I've ever seen.

Japan Uncovered

Tuesday 27 Oct 2026
Overview Rating:
Our Tour: Excellent
Japan uncovered with Wendy Wu tours was fabulous.
It’s very full on, but very well organised, our tour guide was great.
I would recommend flying two days before tour begins as we flew day before our flight was delayed, on arrival to the first hotel after27 hours of travel we were rushed into the welcome meal, didn’t have time to refresh, the meal was very good as was all the food.
The tour takes you from one end of Japan to the other, if there is anything you want to see which isn’t included in the tour, there isn’t much free time but our guide was very helpful to organise anything else for you.
I would recommend Wendy Wu tours

Jewels of Japan

Tuesday 27 Oct 2026
Overview Rating:
Our Tour: Good
The tour was value for money. The organisation before and during the tour was excellent. The hotels and restaurants chosen were all good. Perhaps a bit of free time would have been beneficial.

Japan Uncovered

Monday 26 Oct 2026
Overview Rating:
Our Tour: Excellent
We had an excellent guide EMI,who shared her extensive knowledge of her country which made a great holiday a wonderful experience shared with a fantastic group of people.