The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Additional Night Osaka|Additional Night Sapporo|Journey through Japan

Wednesday 10 Dec 2025
Overview Rating:
Our Service: Excellent
Cameron was easy to understand, explained the rules regarding special offers and promptly returned answers to email queries.

Jewels of Japan

Tuesday 09 Dec 2025
Overview Rating:
Our Service: Good

Japan Uncovered

Sunday 07 Dec 2025
Overview Rating:
Our Tour: Excellent
We had an amazing time time. We couldn’t have asked for any more

Japan Uncovered

Thursday 04 Dec 2025
Overview Rating:
Our Tour: Excellent
An unforgettable experience in a fascinating country thanks to Wendy Woo’s expert team.

Japan by Rail

Tuesday 02 Dec 2025
Overview Rating:
Our Tour: Excellent
This tour is a great introduction to Japan, visiting key sites and cities from the south to the north. Three meals a day, with an excellent range of Japanese cuisine, is offset by around 12k steps a day!
Transport is a mix of Shinkansen and Express trains plus coach journeys. The train services are amazing - wish UK trains were the same!!
Hotels very good and practical experiences (sushi-making, carving, calligraphy, etc) were good fun.
We had the brilliant “Mike” as our guide - incredibly hard-working, knowledgeable and funny.

Japan Uncovered - HN

Tuesday 02 Dec 2025
Overview Rating:
Our Tour: Good
We saw many beautiful places and enjoyed many different cultural experiences. The Japanese food was delicious but some of the 'western' style meals were disappointing. I would prefer to eat food which is local. The autumn colours were stunning and the weather was ideal for sightseeing. Our guides and drivers were all outstanding.

Gems of Japan & Shikoku

Monday 01 Dec 2025
Overview Rating:
Our Service: Excellent
Very helpful, informative and patient as it was a complex booking

A Week in Japan - HN

Sunday 30 Nov 2025
Overview Rating:
Our Service: Excellent
Excellent - Although they were busy, I wasn't waiting for ages to get through on the phone. All my questions were answered and a booking quickly made.

Japan Uncovered

Sunday 30 Nov 2025
Overview Rating:
Our Service: Excellent
Despite a typhoon accompanying us on holiday the tour guide managed to keep us all safe, fed and accommodated without much fuss in Vietnam November 2025. The changes in schedule were a shame but Loc's experience and enthusiasm made for an interesting holiday. The Mekong cruise was wonderful and Cambodia is such a beautiful country, albeit with a challenging recent history. Bunvath is a charming and sensitive guide, we were lucky to have both Loc and Bun.

Japan Uncovered

Saturday 29 Nov 2025
Overview Rating:
Our Service: Good
The telephone conversations with Jade Moore were very good. The email offer for the holiday gave flight options and a final price, but did not detail the whole package. Our understanding of the package was based solely on the internet information.
Our request for a brochure did not materialise, despite receiving a confirmation email.

Japan Uncovered

Saturday 29 Nov 2025
Overview Rating:
Our Service: Excellent
Excellent service from Mark. He was professional and knowlegeable and took time to find good flights at the right price. I was impressed by his expertise and good humour when taking my booking. If only other companies hada Mark we would ll be a little less stress when booking!

Experience Japan

Wednesday 26 Nov 2025
Overview Rating:
Our Tour: Excellent
Fantastic tour. Everything was brilliantly planned and paced. Our guide was amazing and the food was fantastic. We had plenty of chances to experience Japanese culture and loved every minute.

Japan Uncovered - HN

Wednesday 26 Nov 2025
Overview Rating:
Our Tour: Excellent
Japan Uncovered - FAB - U - LOUS

Wow, what an amazing tour to introduce us to Japan

Our guide , Satoshi Otsuru, was first class. He was so caring, attentive & knowledgeable.
He was clearly passionate about his country & gave us a fantastic insight into the culture & history of Japan.
His English was excellent, he could not do enough for us, Thank you 🙏 Suru!

Yes the tour is fast paced & the itinerary is full on, but we were happy with this as it ensured we saw & did as much as possible in this wonderful country.

All the hotels we found were generally very good. Some rooms were a bit tired/old (Hotel Associa, Takayama Resort & Prince Hotel Osia) but all were clean , the staff attentive & all provided a good service!

The food was again very good - why come to Japan & not embrace the cuisine!
We ate in both local restaurants & hotels.
The food was varied, well presented & prepared with great care!

As a first time visitor to Japan we would highly recommend this tour!

Thank you Wendy Wu, we had a brilliant time!

Japan & the Scenic South

Wednesday 26 Nov 2025
Overview Rating:
Our Tour: Good
A full on tour- lots to see giving a really good taste of Japan. Plenty of food- almost too much. Well organised although a lot of travel as the tour covered a large area so not as much time as might have liked at some of the places to visit.

Japan & the Scenic South

Tuesday 25 Nov 2025
Overview Rating:
Our Tour: Excellent
Treated like a star from start to finish. This tour covered everything and more, if you are looking to explore Japan would recommend.