The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Japan by Rail

Tuesday 28 Apr 2026
Overview Rating:
Our Service: Excellent
Julia was very helpful, knowledgeable and patient with all aspects of our booking process.

Japan Uncovered

Tuesday 28 Apr 2026
Overview Rating:
Our Tour: Excellent
We were so lucky with the cherry blossom and a cloudless Mount Fuji but Wendy Wu did the rest. Our guide, Emico, was superb and the places we visited were fascinating and informative.
I’m ready to book my next holiday with Wendy Wu.

Japan Uncovered

Monday 27 Apr 2026
Overview Rating:
Our Tour: Excellent
Great trip well worth the money.places visited where great.the cherry blossom was superb to see.the food was great.

Japan by Rail

Sunday 26 Apr 2026
Overview Rating:
Our Tour: Excellent
We enjoyed every aspect of this tour. It was expensive, but the hotels and meals were excellent. We experienced so many things we would never have done on our own. The guide was knowledgeable and nice. She shared stories of everyday life in Japan. It was great. We recommend this tour very much.

Jewels of Japan

Friday 24 Apr 2026
Overview Rating:
Our Tour: Good

Jewels of Japan

Friday 24 Apr 2026
Overview Rating:
Our Tour: Excellent
Noriko our tour guide was excellent and went above and beyond

Japan Uncovered

Thursday 23 Apr 2026
Overview Rating:
Our Tour: Excellent
A great introduction to Japanese sites, history and culture.

Japan by Rail

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Excellent
Such an amazing tour of Japan with a fantastic guide.

Bullet trains, castles, cherry blossom 🌸 , shrines, temples, cities, coast and countryside. We really did see it all! Great experiences from fan painting to sushi making, carving sake cups and Japanese calligraphy.

What a wonderful adventure with a super group of fellow travellers.

Experience Japan

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Good
Absolutely well organised tour and experience of Japan.
Disappointed with the continual
Headcount and wasting time asking adulta of they needed the restroom repeatedly.
Snow monkeys was the main thing and we literally had 25 minutes then had too long in a miso and sake factory.
Some of the etiquetteof meals could have been explained beforehand.
Some of the days could have been given a time and returned back at agreed spot.
Tickets for the skytree only went to first spot not to top of tower which was disapointing.
Not enough free time and if i had known at the time of booking i would have added extra few days for tokyo.
Despite being treated like school.children it was an amazing experience into Japan. While i undestand there was lots to fit in it was very poor the lack of time at the snow monkeys.
Caathy pacific were ace sorting out my missed transfer flight and the buses coaches etc and taxi to the airport was faultless.
Our tour guide was knowledgable but i feel.couldnt converse about things not scripted on the tour.
Mount fuji was a wow even though there had been a landslide and other people made it especially the Aussies.

Best of Japan

Tuesday 21 Apr 2026
Overview Rating:
Our Service: Excellent
Very informative and helpful advice. Will contact me again in due course to book the flights. Felt

Discover Japan

Tuesday 21 Apr 2026
Overview Rating:
Our Tour: Excellent
The best tour ever! Many cultural activities such as gold leaf with chopsticks, origami, washi paper making and a tea ceremony, make this tour even more interesting. Private coach to each destination makes for convenience and comfort during some 2 or 3 hours drive along the tour route and through the Japanese Alps. Public baths in each hotel is a welcome experience to soak those aching muscles in readiness for the next day of walking. Wearing kimonos, yukatas and slippers makes you feel you are in Japan.

Japan & the Scenic South

Tuesday 21 Apr 2026
Overview Rating:
Our Tour: Good
Well organised and informative tour with excellent tour guide Okasan outstanding. Hotels reasonable standard.
Evening set western style food menu at Hotels poor, particularly at Washington Hotel Tokio. However, non hotel restaurants for both lunch and evenings to experience Japanese style menu very good.

Japan by Rail

Tuesday 21 Apr 2026
Overview Rating:
Our Service: Excellent
Very friendly

Best of Japan

Monday 20 Apr 2026
Overview Rating:
Our Tour: Excellent
What a great tour of Japan. Very interesting including many of the must see sights with a detailed explanation of the culture, and many samples of the extensive range of food.
Very well organised.

Discover Japan

Monday 20 Apr 2026
Overview Rating:
Our Tour: Excellent
Extremely well thought-out and organised tour. Just the right mix of activity, travel, sightseeing. Excellent hotels, good meals. Our guide was excellent too - helpful, knowledgeable, responsive to requests. Especially appreciate your ability to change flights at short notice because of war in the Middle East.