The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Inspiring India

Sunday 29 Sep 2024
Overview Rating:
Our Service: Excellent
Extremely informative and easy to deal with. The booking experience was no problem. This will be the second Wendy Wu booking having been on a previous tour with this Company, although booked as part of a cruise package through another Company. That included a visit to China. The guides were excellent on that tour hence booking directly this time. Keith and Natasha are a credit to Wendy Wu

Inspiring India

Friday 20 Sep 2024
Overview Rating:
Our Service: Excellent
I wanted to vary the extension and change to different flights. Natasha was really helpful and sorted everything.

Inspiring India

Wednesday 28 Aug 2024
Overview Rating:
Our Service: Excellent
Dealt with sales consultant Arti who could not have been more helpful.
After several different attempts, with her help we managed to tailor make a guided tour of Rajasthan to meet our requirements.

Our Response

Thank you for your review and we're thrilled to hear that Arti was able to help tailor the perfect Rajasthan tour for you. We are sure you will have an incredible experience. Jimmy, Wendy Wu Tours.

Inspiring India

Thursday 15 Aug 2024
Overview Rating:
Our Service: Excellent
Impeccable! Not pushy selling at all. Wendy Wu Reps and Sales Staff are so knowledgeable, helpful and genuinely friendly. Having been in the customer service side of business all of my working life (and I have just retired this year in July) I recognise a superb team when I meet one and Wendy Wu come out as THE best at Customer Service and Customer Relations I have ever encountered. They are in my opinion the most honest and best at what they do and I would not hesitate to recommend them to anyone at all

Our Response

Thank you for your wonderful review and kind words. We’re delighted to hear that our team’s knowledge, helpfulness, and genuine friendliness made a positive impression. Your recognition truly means a lot to us, and we deeply appreciate your high recommendation.

Do let us know if we can assist you further.

Many thanks and kind regards,
Jimmy,
Wendy Wu Tours

Highlights of India

Monday 01 Jul 2024
Overview Rating:
Our Service: Excellent
I contacted Keith following the recent roadshow in Southend to discuss a potential booking to India. He couldn’t deal with me at that moment but arranged for Julia to call. She contacted me within 5 minutes and answered my queries regarding changes to the flights. I booked the tour as consequence and received the confirmation shortly afterwards.

Inspiring India

Saturday 29 Jun 2024
Overview Rating:
Our Service: Excellent
I was at a roadshow and as a result signed up for a tour.

Northern India Discovery

Saturday 15 Jun 2024
Overview Rating:
Our Service: Excellent

Inspiring India

Friday 31 May 2024
Overview Rating:
Our Service: Excellent
Hannah was very helpful and knowledgeable about the holiday I was booking and answered all my questions with the reassurance I could ring her again if I had anymore questions in the future.

Northern India Discovery

Thursday 25 Jan 2024
Overview Rating:
Our Service: Excellent
Excellent, well informed service, just what was needed

Our Response

That's great to hear Martin! Do let us know if you have any questions regarding your tour.

Thanks

Jimmy

India by Rail

Friday 24 Nov 2023
Overview Rating:
Our Service: Excellent
Excellent, well informed and concise

Highlights of India

Monday 20 Nov 2023
Overview Rating:
Our Tour: Good
The holiday location was very interesting with extraordinary culture and unbelievable diversity within the cities and other areas of India.

Our international Vishal Srivastava was extremely helpful and give 100% to make our holiday run smoothly and interesting. He made sure everyone within our group was happy. Vishal made our holiday and without him the trip wouldn’t have been so interesting or fulfilling.

If you have him has the international tour guide then you are going to have a fantastic holiday,

Inspiring India

Wednesday 15 Nov 2023
Overview Rating:
Our Tour: Good
amazing holiday once you get to destination but the booking prior to going was abysmal, WW staff were really difficult to work with, lack of support in changing agenda, flights etc. WW need to train their UK teams since Covid has hit and new staff recruited that are lacking in experience. The Goa extension was in an inappropriate conference hotel 2.5 miles from beach rather than the beach relaxation it was sold as. difficult to relax with 170 delegates running around the pool doing 'team building' every day. Inspiring India tour guide informed us that he has reported this to WW as an inappropriate hotel, however that didn't help us for our holiday and we've been told not to expect to get any compensation for the issue either.

Inspiring India

Tuesday 14 Nov 2023
Overview Rating:
Our Tour: Excellent
Well paced, knowledgeable guide, reasonable hotels

Northern India Discovery

Monday 06 Nov 2023
Overview Rating:
Our Tour: Excellent
This tour fulfilled a lot of dreams for us. My highlight was The Golden Temple of Amritsar. All the guides where excellent. The drivers of the coaches and cars where excellent.
The only drawback was that there was very little free time.
Most hotels where excellent.
Train journeys an adventure.
We finished our tour with a visit to Ranthanbore tiger reserve where we where lucky enough to see 3 tigers, a leopard and 3 sloth bears plus lots of deer.

Northern India Discovery

Monday 06 Nov 2023
Overview Rating:
Our Tour: Good
Very hectic holiday with many very long days and not enough free time.