Reviews

Cabin, food and entertainment were very good. Everywhere was kept clean and tidy. The staff could not do enough for you. Definitely recommend.

In the past we did a Wendy Wu tour in China and found the whole experience wonderful now we have booked a tour for Vietnam and Cambodia for next year and so far the customer service has been fantastic.

Well looked after by the crew, modern and up to date boat, food of a high quality , with plenty of choice

Where do you start with a review of a 21 day holiday? Overall, it was good, but there are things to be aware of when booking.
Wendy Wu is positioned as at the higher end of group tours in Asia but some of the hotels were below the standard I would have expected. For instance, the Lotus Blanc rooms in Siem Reap were damp, mosquito infested and the aircon control unit didn't work. In addition, room service although offered, was non existent. Other hotels were ok, but not really of a high standard.
Food was included for all meals but the timings were sometimes odd. For example, in Haling bay, we had breakfast at 7, went on a quick excursion and then had a full brunch offered at 9.30 - just so that we could get to an airport transfer. It would have been better to have been given a voucher for food and drink at the airport. Another example was the house vitit in Hue with a "snack" that turned out to be a fantastic meal, only to be immediately followed by lunch. Often, late lunches were followed by early dinners which seemed a little unreasonable. Also in regard to food, the constant set menus got so samey and boring, we opted to miss a few. A little creativity around the set menus would have made the food a much more interesting part of the tour. I have a lot more to say but have limited space :-(

This was a well paced excellent holiday. Hoi An could have done with another day for a bit more of a look around. Didn't get to see much of Ho-Chi Minh either. The visit to Chu-chi tunnels was good but because of traffic it takes up the entire day. The time on Hai-Long and the Mekong river cruise were both amazing and amount of time spot on (although finishing the cruise was a bit hard as it was so good). For me the highlight was Ankhor-Watt, again this could have had another day, primarily due to the weather as it is very hot after noon, so visiting the sights on a couple of mornings with other functions (or free time) would be good. Having said all of the above, it really is only feedback as this was a brilliant holiday. The guides particularly Tuan in Vietnam and Peaches in Cambodia were excellent. This is the third tour we have booked with Wendy Wu and there will likely be more. Thank you

Excellent assistance in choosing which elements to choose for our holiday.very pleasant staff.

Very good, as staff responded quickly to the queries we had.

They provide a comprehensive itinerary with some great additional, cost effective, alternatives such as extending your stay in Vietnam. I’ll report back after the trip about just how good the overall experience was

Accurate information and concise description of the tour and other options. Discounts not as generous as G Adventures but previous experience of touring with Wendy Wu in Japan swayed us.

One has to be physically sound to be able to do all the strenuous, arduous walks . However, the whole trip was efficiently organised by Wendy Wu and implemented by a very capable tour guide, Hoi. In spite having to opt out of some of the more challenging activities, we still saw and experienced the Vietnam that has far more depth of beauty than the glossy promotions and marvelled at the the resilience of its people.. And yes, return visits are on the card, but a far more gentle pace to suit our age and disability.

Excellent - consultant (Lucy) has been pleasant, knowledgeable and communication has been prompt and helpful.

We spent 4 Nights on the Mekong Victoria and it was fabulous. Everything from the decor, to the food and the wonderful staff was 5*. I would highly recommend it to anyone visiting Vietnam and/or Cambodia. It is the best way to travel between the two countries and an experience not to be missed.

Was a well thought out tour.
Vietnam program was good with the accommodation in most cases being on par.
Tour guide was excellent.
The only problem was that there were people on the tour that were not up to a level three tour.
The bicycles were very primitive and brakes were faulty.
Cambodia was great with the guide doing a great job at imparting his knowledge about them.

Our 4 days on board were just fantastic. Staff could not be more helpful. We were made to feel so special.

Housekeeping staff kept our cabin so clean and tidy.

Meals were great and allergy issue was taken care of with special care.

Off ship excursions were well run and just long enough to allow us time to enjoy the onboard life as well.

Would do it again in a heartbeat.