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Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence
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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Vietnam & the Reunification Express

Tuesday 27 Jan 2026
Overview Rating:
Our Service: Excellent
Excellent assistance in choosing which elements to choose for our holiday.very pleasant staff.

Grand Mekong Odyssey (Upper Deck)

Wednesday 21 Jan 2026
Overview Rating:
Our Service: Excellent
Very good, as staff responded quickly to the queries we had.

Our Response

Dear Customer!
Thank you for your 5-star review! We’re pleased to hear our team responded quickly to your queries and appreciate your feedback.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam & the Reunification Express

Tuesday 20 Jan 2026
Overview Rating:
Our Service: Excellent
They provide a comprehensive itinerary with some great additional, cost effective, alternatives such as extending your stay in Vietnam. I’ll report back after the trip about just how good the overall experience was

Vietnam & Cambodia Discovery

Saturday 17 Jan 2026
Overview Rating:
Our Service: Excellent
Accurate information and concise description of the tour and other options. Discounts not as generous as G Adventures but previous experience of touring with Wendy Wu in Japan swayed us.

Our Response

Thank you for sharing your honest feedback.

We are pleased to hear that you found the information accurate and the tour details clearly explained, including the alternative options available. It is especially rewarding to know that your previous experience touring with us in Japan gave you the confidence to choose Wendy Wu Tours again. We truly appreciate your loyalty and trust this next adventure more than lives up to your expectations.

Kind regards,
Jimmy
Wendy Wu Tours

Additional Night Hanoi - same group tour hotel |Christmas in Vietnam

Monday 29 Dec 2025
Overview Rating:
Our Tour: Good
One has to be physically sound to be able to do all the strenuous, arduous walks . However, the whole trip was efficiently organised by Wendy Wu and implemented by a very capable tour guide, Hoi. In spite having to opt out of some of the more challenging activities, we still saw and experienced the Vietnam that has far more depth of beauty than the glossy promotions and marvelled at the the resilience of its people.. And yes, return visits are on the card, but a far more gentle pace to suit our age and disability.

Our Response

Dear Customer!
Thank you for sharing your feedback and for your 4-star review. We’re glad to hear you enjoyed experiencing the depth and beauty of Vietnam, and that Hoi provided excellent guidance throughout your trip. We appreciate your comments regarding the pace and physical demands, as they help us continue to refine our tours for all guests. We look forward to welcoming you again on a future visit at a pace that suits you best.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam & Cambodia Discovery

Sunday 21 Dec 2025
Overview Rating:
Our Service: Excellent
Excellent - consultant (Lucy) has been pleasant, knowledgeable and communication has been prompt and helpful.

Our Response

Thank you so much for your wonderful feedback, Diane. We're thrilled that your booking experience has been so positive, and we're delighted that Lucy has made the process smooth and enjoyable.

We're equally excited about your upcoming tour and confident it will be just as fantastic. If you need anything else before you travel, please do get in touch.

Thank you for choosing Wendy Wu Tours!

Mekong Explorer (Main Deck)

Friday 12 Dec 2025
Overview Rating:
Our Tour: Excellent
We spent 4 Nights on the Mekong Victoria and it was fabulous. Everything from the decor, to the food and the wonderful staff was 5*. I would highly recommend it to anyone visiting Vietnam and/or Cambodia. It is the best way to travel between the two countries and an experience not to be missed.

Our Response

Thank you very much for your wonderful review of the Mekong Explorer (Main Deck). I am delighted to hear that your four nights on the Mekong Victoria were fabulous, and that you enjoyed everything from the décor and food to the attentive and friendly staff.

It is especially rewarding to know that you would highly recommend this cruise to others as a fantastic way to experience both Vietnam and Cambodia. Your feedback is greatly appreciated and will be shared with our team.

Kind regards,
Jimmy
Wendy Wu Tours

Vietnam & Cambodia Discovery

Friday 28 Nov 2025
Overview Rating:
Our Tour: Good
Was a well thought out tour.
Vietnam program was good with the accommodation in most cases being on par.
Tour guide was excellent.
The only problem was that there were people on the tour that were not up to a level three tour.
The bicycles were very primitive and brakes were faulty.
Cambodia was great with the guide doing a great job at imparting his knowledge about them.

Our Response

Thank you for the feedback on the Vietnam & Cambodia Discovery tour! We're so glad you enjoyed both guides and the overall itinerary.

We appreciate you highlighting the issues with the bicycles and group fitness levels – these are helpful points that we'll take on board to improve future experiences.

Many thanks for choosing Wendy Wu Tours!

Mekong Explorer (Main Deck)

Friday 28 Nov 2025
Overview Rating:
Our Tour: Excellent
Our 4 days on board were just fantastic. Staff could not be more helpful. We were made to feel so special.

Housekeeping staff kept our cabin so clean and tidy.

Meals were great and allergy issue was taken care of with special care.

Off ship excursions were well run and just long enough to allow us time to enjoy the onboard life as well.

Would do it again in a heartbeat.

Our Response

Thank you so much for taking the time to leave a review of your Meking Explorer adventure. We're delighted that you had such a good time on the tour and enjoyed the ship just as much. Time spent on the beautiful Victoria Mekong is always quite special - perhaps we'll see you aboard again sometime!

Vietnam & Cambodia Discovery

Thursday 27 Nov 2025
Overview Rating:
Our Service: Excellent
Very Helpful advisor

Grand Mekong Odyssey (Upper Deck)

Monday 17 Nov 2025
Overview Rating:
Our Tour: Excellent
My second tour with Wendy Wu, both great. Absolutely loved this one. The itinerary was perfect and the tour guides were exceptional. Very happy with all the accommodation and meals, I can definitely recommend this tour to anyone considering these destinations.

Grand Mekong Odyssey (Main Deck)

Wednesday 12 Nov 2025
Overview Rating:
Our Service: Excellent
Very very thorough, and most helpful with every thing to do with getting ready for the tour. We will always use Wendy Wu.
I hope they can eventually add other countries to their tour schedules like Sth Africa, Canada, Mexico, Sth America's New Zealand

Mekong Explorer (Main Deck)

Sunday 09 Nov 2025
Overview Rating:
Our Tour: Excellent
The ship was well proportioned, clean and everything was good quality.

Thoroughly enjoyed our cruise. The food was excellent and the wine flowed freely at lunch and dinner.

Entertainment and activities on board were good.

Grand Mekong Odyssey (Main Deck)

Saturday 08 Nov 2025
Overview Rating:
Our Service: Excellent
Dry helpful on booking our tour.

Vietnam & the Reunification Express

Thursday 02 Oct 2025
Overview Rating:
Our Service: Excellent
Excellent service from all staff spoken to. Answered all questions promptly, all were very knowledgeable.

Our Response

Thanks for your lovely review. Please let us know if you have any questions regarding your tour, our friendly staff are always happy to help. Kind regards, Jimmy, Wendy Wu Tours.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
Don't just take our word for it
  • 5* Trip Advisor rating
  • Gold Award Feefo Accreditation

Wendy Wu Tours is an Associate Member of the United States Tour Operators Association. However, Wendy Wu Tours is NOT a participant in the USTOA $1 Million Travelers’ Assistance Program and is not held by USTOA to certain other standards required of Active Members.