The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Grand Tour of China

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Good
This is quite a fast paced tour that covers a lot of sites in China. The hotels are clean with friendly staff. Food is okay but contain a lot of oil and fatty meat with bones in it. Our tour manager and expert tour guide were very good and looked after us really well.

A lot of walking is required on average you will do about 15000 steps as thee is a lot of sight seeing. Be prepared for crowds as there are a lot of holiday makers out and about. The shows that you are taken to a night are excellent and with going to.

All in all a great experience.

Grand Tour of China

Tuesday 21 Apr 2026
Overview Rating:
Our Service: Excellent
Patient advisors, (especially Zoe, who had the patience of a Saint, answered numerous questions, giving us great advice and information about our pending trip.

Our Response

Dear Customer,
Thank you so much for your lovely feedback. We are delighted to hear that Zoe and our Reservations Team were able to assist you with patience, helpful advice and information while planning your upcoming trip.
I will be sure to pass your kind words on to Zoe and the wider team, who will be so pleased to hear your feedback.
Thank you again for choosing Wendy Wu Tours and we hope you have a wonderful journey ahead.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Grand Tour of China

Tuesday 07 Apr 2026
Overview Rating:
Our Service: Excellent
I would like to take a moment to share my sincere appreciation for Zoe and the outstanding service she provided while assisting with my upcoming China tour booking.

Zoe’s kindness and friendly nature made the entire process smooth and enjoyable. She was patient, attentive, and always willing to go the extra mile to ensure all my questions were answered. Her in-depth knowledge of the tour options and travel arrangements gave me great confidence in my choices, and her clear explanations made everything easy to understand.

What stood out most was her genuine willingness to help. From the initial enquiry through to finalising the booking, Zoe was consistently professional, responsive, and thoughtful in her approach. She made what could have been a complex process feel effortless. Zoe has helped me with my other bookings to Vietnam and Thailand.

Zoe is truly an asset to your team, and I’m very grateful for her assistance. I look forward to my upcoming trip knowing everything has been arranged so well.

Our Response

Dear Jo-Anne,
Thank you very much four your glowing 5-star review! I am sure Zoe will be delighted to read you lovely comments. We are glad that Zoe's knowledge, professionalism and genuine care made such a positive impact on your experience with Wendy Wu Tours. We appreciate your loyalty and support. Looking forward to welcome you on your next adventure soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Grand Tour of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent

Our Response

Many thanks for your 5 star review! Jimmy, Wendy Wu Tours.

Grand Tour of China

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Liz is always great this will be trip 5 we have seen Asia with Wendy Wu Tours
China, India, Vietnam,Cambodia, Thailand and now after 10 years back to China looking older and with more grey but still looking forward to the next Wendy Wu adventure with comfort.

Grand Tour of China

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
Easy transition to booking the trip ,the wait will be the hard part but looking forward to it.

Our Response

Hi Gary,

Thanks so much for the five stars!

We’re really pleased to hear you found the booking process easy — now it’s just the waiting that begins! We promise it’ll be worth it, and there’s plenty to look forward to as your trip approaches.

If you need anything at all while you’re counting down, just let us know.

Best wishes,
The Wendy Wu Tours Team 😊

Grand Tour of China

Saturday 14 Feb 2026
Overview Rating:
Our Service: Excellent
Liz in Auckland has answered all our questions and made what travels extras that we want to do SOOO easy.
This is going to be our second Wendy Wu adventure and looking forward to it. China here we come.
Thank you again for the selection as there are so many to choose from and your team do an awesome job:)

Our Response

Hi Murray, thank you so much for taking the time to leave a review about the amazing service you received from the lovely Liz! We're delighted that you're now looking forward to your second Wendy Wu tour - wishing you a wonderful time in China when it comes around!

Grand Tour of China

Tuesday 10 Feb 2026
Overview Rating:
Our Service: Excellent
Exceptional service Tour guides extremely knowledgeable and helpful

Our Response

Dear Customer!
Thank you very much for your lovely 5- star review. We appreciate and value your loyalty and support.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Grand Tour of China

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent

Grand Tour of China

Thursday 20 Nov 2025
Overview Rating:
Our Tour: Good

Grand Tour of China

Thursday 20 Nov 2025
Overview Rating:
Our Service: Good
All good

Grand Tour of China

Tuesday 18 Nov 2025
Overview Rating:
Our Tour: Excellent
I should start with mentioning Frank, our tour guide, who was excellent in not only acting as a shepherd with his "flock" but was extremely knowledgable about places visited and ever so helpful when problems arose such as sickness, emergencies, hospital visits, medication etc. Always patient, good natured and a great sense of humour. This was a once in a lifetime trip and the destinations visited fulfilled all our desires - Xian, Beijing, Dali, Kunming, Yangtze river, Chongqing, ChengDu, Guillin, Yangshuo, Hangzhou, Suzhou, Shanghai, and Hong Kong! It truly was stunning and unforgettable, and exhausting! This tour requires a good degree of fitness as there will be substantial walking involved. It also involves a high degree of transport and frequent packing / unpacking between accommodations. If there was one criticsm I would have to make, it would be able to spend more "me time" in some of the destinations even if this reduces the itinerary.

Grand Tour of China

Thursday 13 Nov 2025
Overview Rating:
Our Tour: Excellent
An excellent trip made special by our national tour leader Addison, and his great work with the local guides. The pace was good and everything was handled in a professional and caring way. Very enjoyable.

Grand Tour of China

Monday 10 Nov 2025
Overview Rating:
Our Service: Excellent
Tour is booked but not taken yet. It will be in March 2026. Experience so far is limited to the booking, payment and getting confirmation, itinerary, and documentation. And the phone and email communication has been very positive for me. So it's nice to start the relationship on a good footing. From what the detail tour brochure (24pages) described it's going to be fabulous. I'm looking forward to it. Exciting indeed. Just one more detail: Kylie who assisted me with the booking and subsequent communication has been superb. She's professional courteous responsive and knowledgeable in her job. Kudos to WW tours.

Grand Tour of China

Sunday 19 Oct 2025
Overview Rating:
Our Tour: Excellent
This was a long tour of China in a group of 26. It was fabulous. We covered all the major sites in China led by an excellent national guide supported by local guides. Everything worked well with good hotels, efficient transport, delicious food and fascinating visits. I would certainly recommend this tour to anyone considering a trip to China. There were many highlights and no disappointments.

Our Response

Thank you so much for your review. We’re delighted to hear you had a fabulous time exploring China and that everything ran so smoothly throughout your tour. It’s great to know our national and local guides helped make the experience so memorable.

Your recommendation means a great deal to us, and we’re delighted there were so many highlights; and no disappointments! We also love the photograph you posted and we hope to welcome you on another Wendy Wu adventure soon. Jimmy, Wendy Wu Tours.