The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Gems of China

Monday 27 Oct 2025
Overview Rating:
Our Tour: Good
This tour has completely changed my perception of China. The terracotta warriors and the Great Wall were what I wanted to see, however there was much, much more to this trip. We were extremely tired because of the variety of opportunities provided. There was a lot crammed into one day but if the itinerary was altered to cut some sights it wouldn't be value for money. One could have left off the optional extras but if you wish to experience everything that China has to offer, just go for everything! It adds so much to your cultural learning.
Our guide Hoffmann was brilliant. His humour, patience, respect, dedication and knowledge allowed us to participate with confidence while absorbing all that China had to offer. The Chinese people were overwhelming with their welcome, friendliness and hospitality. Highlights were the pandas, the glass bridge, Zhanjiajie Mountains, Tianmen Mountain cable car, and the many local shows with a riot of colour, skills, performed on a grand scale. You have to go and you won't regret it.

Gems of China

Monday 27 Oct 2025
Overview Rating:
Our Tour: Excellent
This tour was a brilliant introduction to China, including so many fabulous sites and activities. Jason, our national guide, was wonderful, attentive, informative, amusing and so hard working. The local guides were also excellent. The trip was very slick and exceptionally well planned. This is a full on tour, with early starts and not much downtime which suited us very well as we wanted to pack in as much as we could. Highlights were the Great Wall, Terracotta Army, Pandas and mountains even though the weather was not great. Some people found the walking and steps a challenge but if you are an active person this won’t be an issue. The accommodation was all very good, as was the food, with plenty of choice. Highly recommended.

Gems of China

Sunday 26 Oct 2025
Overview Rating:
Our Tour: Excellent
Very well organised with a superb guide”Hoffman”.
Only criticism was that two days were too busy and long.
The food at one hotel was poor.

Gems of China

Tuesday 30 Sep 2025
Overview Rating:
Our Tour: Excellent
Intense but enjoyable touring holiday the main tour guide who travelled with you was very knowledgeable and nothing was to much of a problem
Also the local tour guide who joined us at each stop had a lot of local knowledge of that perticular area
The show at the Chinese restaurant was spectacular with the laser lights and the show was just not limited to the stage they moved around the restaurant

Gems of China

Tuesday 23 Sep 2025
Overview Rating:
Our Service: Excellent
Matt was excellent helped me to cross reference my original booking with a new booking very helpful friendly and polite Thank you

Gems of China

Tuesday 09 Sep 2025
Overview Rating:
Our Service: Excellent
Terri was amazing and helped us in all enquiries and then we booked the tour for China next year.

Gems of China

Sunday 07 Sep 2025
Overview Rating:
Our Service: Excellent
Very helpful staff that were happy to answer my questions. They put my first quote together quickly and were happy to prepare another when I decided to change dates. I never felt pressured to make the booking.
Zoe was outstanding and very kind.

Gems of China

Tuesday 02 Sep 2025
Overview Rating:
Our Service: Excellent
The agent has been extremely helpful.

Gems of China

Wednesday 27 Aug 2025
Overview Rating:
Our Service: Good
Kylie was great. experienced and patient when dealing with an uncertain customer. This will be my second Wendy Wu tour. Very excited

Gems of China

Saturday 23 Aug 2025
Overview Rating:
Our Service: Excellent
Informative presentation from Keith, he obviously enjoys what he does and shared his enthusiasm.
Booked with Natasha, a lovely young lady who clearly knew her way around the flight websites as we wanted different times and layovers which weren’t the usual ones!
Happy with our final holiday choices

Our Response

Thank you so much for your feedback! We’re delighted to hear that Keith’s presentation was both informative and enjoyable, and that his enthusiasm shone through. He'll be very pleased to read that!

We’re also delighted that Natasha was able to help you navigate the flights to find the perfect options for your holiday. It’s great to know that you’re happy with your final choices, we are sure your tour will be everything you’re hoping for and more.

Thank you again for sharing your experience. Kind regards, Jimmy, Wendy Wu Tours

Gems of China

Saturday 09 Aug 2025
Overview Rating:
Our Service: Excellent
First experience with them at one of their Roadshows and thought they seem an excellent company…
Had not heard of them before but the presentation was very informative and made us change our mind on a trip we had already seen to book with a different company but after seeing what a great company and how much they put into their tours and the way they look after you with local tour guides etc it was a no brainer we completely changed our minds and booked our trip to China with them and so pleased we have and Julia and the team were very helpful and friendly so glad we found Wendy Wu

Our Response

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted that you discovered us at one of our Roadshows and that the presentation gave you the confidence to book your China adventure with us. It’s wonderful to hear that Julia and the team made the process so easy and welcoming for you. We can’t wait for you to experience all that China has to offer with our expert local guides by your side. Wishing you a fantastic trip, and we’re so glad you found Wendy Wu Tours! Kind regards, Jimmy, Wendy Wu Tours.

Gems of China

Thursday 24 Jul 2025
Overview Rating:
Our Tour: Excellent
Gems of China

Looked at several Wendy wu tours to China but this one seemed to cover a lot of what we wanted to see . Did not disappoint, very well organised by our fantastic tour guide Penny and aided by brilliant local guides . She really helped the group gel with her positive outlook and happy personality. Nothing was to much trouble and every experience amazing .
We were lucky to share the trip with a great group of people and have many great memories .
It is a very full on tour which we expected from the itinerary. It was lovely to dine out in local restaurants and try some local dishes .
Well done Wendy wu and especially Penny .

Our Response

Thanks so much for your review, we'll be sure to pass on your comments to Penny and her colleagues; they will be delighted to receive your feedback. We do hope you will travel with us again soon. Kind regards, Jimmy, Wendy Wu Tours.

Gems of China

Monday 09 Jun 2025
Overview Rating:
Our Tour: Excellent
A wide-ranging tour of China giving access to both historic and current sites. We had a first class national guide, Penny, as well as local guides for each main city. Meals were provided in restaurants or hotels with good food-hygiene standards and transport between venues was comfortable and safely driven.

Gems of China

Tuesday 20 May 2025
Overview Rating:
Our Service: Good
South far south good, have only booked, not travelled yet, watch this space.

Gems of China

Tuesday 29 Apr 2025
Overview Rating:
Our Tour: Excellent
What an amazing holiday and Hoffman our guide is a man who loves his country/job and the company he work for he gave %110 in everything he did. Please do no miss out on the shows as they are amazing pictures or words do not do The Three KIngdoms and the fairy Fox we done every one on the Wendy Wu team.