Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

Essence of South Korea & Japan

Monday 22 Dec 2025

Overview Rating:

Our Tour: Good

South Korea: We missed the opportunity to stop and look at things that interested us, as the group was constantly moving on at quite a pace. A nice variety of sites were visited. Also, didn't get to try the world-famous Korean Fried Chicken.
Japan: The pace on this leg was more relaxed. We also had more evening meals at the hotel that gave a greater variety of cuisines. Our guide navigated the tour group through the train stations to get on & off the bullet trains brilliantly.
We really enjoyed the mild temperatures of Autumn and the depth of colour in the trees as the leaves changed with the season.

Our Response

Hi Claire, Thank you for your thoughtful feedback on the Essence of South Korea & Japan tour. We're glad you enjoyed the variety of sites and appreciated the autumn colours – they really are spectacular at that time of year.

We note your comments about the pace in South Korea. Finding the right balance between covering key sites and allowing time for exploration is a priority for us, so your feedback is valuable. We're also pleased to hear that the Japan leg felt more relaxed and that our guide's expertise in navigating the bullet trains made such a difference.

Thank you for choosing Wendy Wu Tours. We hope to welcome you back soon.

Essence of South Korea & Japan

Thursday 07 Aug 2025

Overview Rating:

Our Service: Excellent

Very professional and helpful

Essence of South Korea & Japan

Friday 07 Jun 2024

Overview Rating:

Our Tour: Good

Interesting full on tour ofSouth Korea and Japan. Well organised with lots to see but some of the experiences were not so great.

Essence of South Korea & Japan

Sunday 02 Jun 2024

Overview Rating:

Our Service: Excellent

I found the customer very helpful and supportive. What I really liked was how quickly the booking came through via email and that I was able to go straight into the customer portal to check everything and what my outstanding balance is. It appears that I can book my flight separtely with them once I know my personnal intinery