The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Classic China

Monday 11 May 2026
Overview Rating:
Our Tour: Excellent
We have just returned from 21 days exploring the fascinating country of China.
This tour enabled us to see so much, we walked the Great Wall of China, saw the terracotta warriors, sailed the Yangtze River through the three goorges, fell in love with Lijiang, were evacuated from an outdoor concert in a lightning storm, reached 3400 meters above sea level on the magnificent Jade snow mountain, saw pandas in their conversation environment, explore the stone mountains, visited Tiananmen square, seen the metropolis of Shanghai.
We loved discovering its rich history, its food and the welcoming kind helpful people of China.
We travelled by bullet trains, planes, buses, local trains, cable cars and river boats.
All the hotels we stayed in were of a good standard.
And all this was possible by our amazing guide Allison, she made everyone in our group feel special. She taught us about her loved country, she made us laugh, took care of us, especially when someone on our trip was poorly. She referred to us as 'Allison family' and by the end of the tour that's just how we all felt. Thank you Allison for making such special memories for us.
One piece of feedback, Allison introduced us to the foods of the different regionals we visited, which was great but we just found the format of 'lazy susan' lunches and dinner twice a day a bit repetitive.

Our Response

Thank you so much for sharing your incredible 21-day China adventure with us! I’m thrilled that you experienced such a wide range of highlights, from the Great Wall and Terracotta Warriors to Lijiang, the Yangtze, and even a lightning storm evacuation (certainly memorable!). It’s wonderful to hear how much you loved China’s history, food, and its wonderfully welcoming people, and that the hotels and transport all met a good standard.

Most of all, I’m delighted by your kind words about Allison. It’s clear she went above and beyond, and creating that “Allison family” feeling is exactly what we hope for from our guides. I’ll personally make sure she sees your lovely feedback.

I also really appreciate your constructive point about the “lazy Susan” group meals becoming repetitive. While we include these to offer a taste of regional dishes and foster group bonding, I understand that twice a day can feel like too much. I’ll share this with our overseas team to look into offering more flexibility.

We'd love to welcome you on another Wendy Wu Tours journey whenever you're ready for your next discovery.

Jimmy, Wendy Wu Tours

Classic China

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
A very intense but enjoyable holiday.
Our national guide, Cecilia, was superb.

Classic China

Thursday 16 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent service from Matt, tour and extras quickly confirmed.

Classic China

Saturday 28 Feb 2026
Overview Rating:
Our Service: Excellent
The booking service was very good, all my questions were answered by a knowledgeable and professional lady. A very smooth booking service.

Our Response

Thank you so much for your fantastic 5‑star review!
We’re delighted to hear that your booking experience was seamless and that all your questions were answered clearly by our knowledgeable and professional team member. It’s wonderful to know the process felt smooth from start to finish.We truly appreciate you taking the time to share your experience, and we’re thrilled to have you travel with us.

If there’s anything else you need as you prepare for your trip, we’re always here to help.

Classic China

Wednesday 18 Feb 2026
Overview Rating:
Our Service: Excellent
The booking process was excellent. We booked our trip at the Destinations travel show and despite the stand being busy our adviser Keith was very knowledgeable, helpful, and patient. We were able to book the whole trip, including flights upgrades and options all in one visit.
We have subsequently received email confirmation which matches exactly what we understood we had booked.
Hopefully the holiday itself will be as good as the services we have received up until now.

Our Response

Thank you so much for your fantastic 5‑star review!

We’re delighted to hear that your booking experience at the Destinations Travel Show was excellent. Even during such a busy event, it’s wonderful to know that Keith was knowledgeable, helpful and patient while guiding you through your full booking — including flights, upgrades and all your options.

We’re also pleased that your confirmation matched exactly what you expected.

Thank you for choosing to book with us, and we truly hope your holiday is every bit as enjoyable as the service you’ve received so far!

Classic China

Sunday 01 Feb 2026
Overview Rating:
Our Service: Good
Warm welcome when I approached the stand. Once I explained what I wanted I was introduced to Kieth who listened to my requirements showed me the brochure for China. I agreed the tour I wanted and he explained the costs and dates available. Once this was set I explained that I wanted to travel business class and he contacted Matt who provided the costs and times of travel. In a very shirt while I had the date and time of travel plus the type of travel that I wanted. All the above made for a good experience and met my needs hence my agreed booking.

Classic China

Tuesday 27 Jan 2026
Overview Rating:
Our Service: Excellent
Professional. Interesting. Informative. Efficient. Alexia rang when she said she would. Was on top of her topic. Listened to us and guided us.

Classic China

Thursday 06 Nov 2025
Overview Rating:
Our Tour: Excellent
Excellant trip, and great guide Jason/Yang.

Classic China

Thursday 16 Oct 2025
Overview Rating:
Our Tour: Excellent
We had a magical time in China made even better by our excellent guide Cynthia Miao. An unexpected part of the tour was the variety of food the guides chose which turned the tour into a gastronomical delight. Thank you Cynthia and local guides for ensuring a wonderful experience.

Our Response

Hi Marian, thank you so much for your wonderful 5-star review! We're thrilled to hear you had such a magical time on the Classic China tour.

Cynthia will be absolutely delighted to read your kind words – she's a fantastic guide, and it's wonderful to hear how she and the local guides made your experience so special. We love that the food became such a highlight of your journey! China's culinary diversity is truly incredible, and when our guides share their favourite local dishes and restaurants, it adds such a memorable dimension to the tour.

Thank you for choosing Wendy Wu Tours to explore China. We're so pleased that Cynthia and the team helped create a wonderful gastronomical adventure alongside all the amazing sights!
Warm regards,

Caroline - Wendy Wu Tours

Classic China

Saturday 30 Aug 2025
Overview Rating:
Our Service: Excellent
Great service booking my next holiday. Several members of the team were instrumental in following up locally when the China tour I wanted flagged up as sold out. Luckily they managed to secure a space and Im looking forward to my second solo WW tour. Booking is very easy, even selecting alternative flights. Nothing is too much trouble!

Our Response

Thanks so much for your review and we're delighted to have been of service. Do let us know if you have any questions in the run up to your tour. Thanks, Jimmy, Wendy Wu Tours.

Classic China

Thursday 29 May 2025
Overview Rating:
Our Tour: Excellent
From the get go Wendy Wu’s has been great throughout with their comms and amazing team of staff. As for our trip we can’t fault it as it was effectively seamless and the guides were just amazing. The food, the excursions and shows were all brilliant and overall China 🇨🇳 just kept giving. I would highly recommend o anyone and you can’t go wrong going with an open mind.

Classic China

Saturday 04 Jan 2025
Overview Rating:
Our Service: Excellent
Friendly service that listened to our requirements, gave us good information and a very good price. Julia was very informative throughout the process.

Classic China

Wednesday 13 Nov 2024
Overview Rating:
Our Service: Excellent
Friendly efficient service

Classic China

Sunday 03 Nov 2024
Overview Rating:
Our Tour: Excellent
We had a great tour with Wendy Wu. Our ******, Ivy was excellent. She was always ready to help, especially with our vegetarian diet. Our group bonded very well, which made it more enjoyable.

Classic China

Thursday 31 Oct 2024
Overview Rating:
Our Tour: Excellent
This is a great trip that covers a lot of ground and showcases some of the best that China has to offer. The Wendy Woo team in China is tremendous... totally dedicated to their jobs and the clients entrusted to them.
It is fast paced with some long days but you are well looked after, and very well fed, throughout. Travel arrangements encompass buses, flights, bullet trains and boats which is great fun.
I really recommend this trip to anyone who wants to explore China and try to understand the country