Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

China Uncovered

Wednesday 05 Aug 2026

Overview Rating:

Our Service: Excellent

The service was excellent. Staff very helpful

Our Response

Thanks so much, we do pride ourselves on our staff and we're delighted to read that you're happy with our service. It means the world to us here at Wendy Wu Tours.

Kind regards

Jimmy, Wendy Wu Tours

China Uncovered

Saturday 25 Jul 2026

Overview Rating:

Our Service: Excellent

I knew I wanted to visit China and what I wanted to achieve however, uncertain of how to organise.
My Wendy Wu trip organiser listened to my intended itinerary and within the brief put together a plan, over the next few days with suggestions and alterations a trip put together.
An impossible task for me alone, achieved !
Thankyou

Our Response

Thank you for this lovely review. I was really pleased to read that you felt supported from the very start. Planning a trip to China can feel daunting, especially when you have a clear idea of what you want but no easy way to join the dots. That is exactly where we step in!

Cheryl who made the booking for your was delighted to read your feedback.

Do let us know if you have any questions regarding your tour, we're always happy to help.
Thanks,
Jimmy
Wendy Wu Tours

China Uncovered

Saturday 28 Feb 2026

Overview Rating:

Our Service: Excellent

Very likeable people in your customer service team . Informative helpful and not pushy as some travel agents can be , felt good dealing direct

Our Response

Thank you for your lovely feedback!

We’re really pleased to hear that you found the booking process easy from start to finish and that our customer service team were helpful, informative and easy to deal with. Creating a relaxed, no-pressure experience is something we aim for, so it’s great to know that came across.

We’re delighted you chose to book directly with us and hope you have a fantastic time on your tour when the adventure begins!

Kind regards,
The Wendy Wu Tours Team

China Uncovered

Thursday 22 Jan 2026

Overview Rating:

Our Service: Excellent

Our 1st WW tour last year in Japan was fabulous with a superb guide. Tsuru, who looked after the group excellently. Three months on and the group, based across UK, NZ and Australia, are still in touch and are currently booking our next adventure in China in 2027. Great attention to detail throughout the service from booking to arriving home.