The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

China Delights

Monday 05 Oct 2026
Overview Rating:
Our Tour: Excellent
Hectic but we covered so much it was fantastic, the local guides were very knowledgeable and our trip guide took great care of us.

China Delights

Sunday 04 Oct 2026
Overview Rating:
Our Tour: Good
I recently went on the China Delight tour, and overall, the tour was filled with lots of “delight”!

The hotels were good, and the transportation between cities was comfortable and well organised. The national tour guide, Louis, was excellent. He clearly loved his job and was very passionate about what he did. He delivered the entire tour with great enthusiasm and genuinely put his heart into it. His knowledge of China was phenomenal, and he was always willing to share interesting information and answer questions.

The main criticism I have is regarding the food. We had 16 breakfasts, 16 lunches and 16 dinners. The breakfasts were buffet-style and generally good. However, the 29 lunches and dinners were predominantly Chinese food, with many of the same dishes repeated throughout the tour. Dishes such as stir-fried cabbage, sweet and sour meat, plain egg omelette, green beans, broccoli and mushrooms appeared repeatedly, sometimes every day. After a while, the meals became quite repetitive.

I feel the dining experience could be greatly improved by offering more variety, including different regional Chinese dishes as we travelled through different parts of China, as well as perhaps a few Western options occasionally.

Overall, the itinerary was good, although there is room for improvement. The hotels and transportation were good, and Louis was an outstanding tour guide who really enhanced the experience.

Most importantly, China itself is an amazing country with so much to see and experience. It is definitely a must-visit destination, and I would recommend visiting China.

China Delights

Monday 28 Sep 2026
Overview Rating:
Our Service: Excellent
I called on Friday to ask questions and get a quote spoke to a lovely lady called Cheryl who was very knowledgeable and helpful. Called yesterday (Sunday) and booked China Delights trip I am so excited.

China Delights

Wednesday 01 Jul 2026
Overview Rating:
Our Service: Good
I have had a couple of conversations including a Zoom call with staff from Wendy Wu and two of them were very pleasant, helpful and informative. However, the person I spoke to you yesterday when I booked seemed somewhat brusque, indifferent and not particularly interested in answering my questions which was disappointing.

Our Response

Hi there, I am so sorry to hear this. I've asked our Sales Manager, Andy, to get in touch with you in the next few days to discuss this with you in more detail. Many thanks for letting us know, we really appreciate it. Kind regards, Jimmy, Wendy Wu Tours.

China Delights

Thursday 04 Jun 2026
Overview Rating:
Our Tour: Excellent
We had a great holiday which more than lived up to our expectations. All the guides were excellent and very knowledgeable. In particularly our national guide Linda who fully supported the whole group.

Our Response

Thank you for your review. I am delighted to learn that your holiday more than lived up to your expectations and that you found all the guides to be excellent and knowledgeable.

It is especially gratifying to hear your praise for Linda, our national guide. She takes great pride in supporting her groups throughout the journey, and I shall ensure that your comments are passed on to her personally. Such recognition means a great deal to our team, who work tirelessly to create seamless and enriching experiences.

Thank you for choosing Wendy Wu Tours. We very much hope to have the pleasure of welcoming you on another of our adventures in the future.

Yours sincerely,
Jimmy
Wendy Wu Tours

China Delights

Tuesday 02 Jun 2026
Overview Rating:
Our Tour: Good
The holiday was well organised and our tour guild was very informative with good English and would always go that extra mile to help you. For myself it was too full on, we had very little free time in must of the places we stayed at apart from Shangai.

Our Response

Thank you for your review. I am very glad to hear that you found the holiday well organised and that your tour guide was both informative and helpful, always going the extra mile to assist. Please be assured that your kind words will be passed on.

I do, however, take on board your comment that the pace felt too full on, and that free time was limited outside of Shanghai. For context, our tours are deliberately designed to be intensive because the vast majority of our customers tell us they wish to see as much as possible within the time available, particularly when travelling such long distances to destinations like China. We pack the itinerary with highlights to ensure you gain a comprehensive experience, but we fully appreciate that this approach is not to everyone's taste. Your feedback is valuable, and we will certainly keep it in mind as we review our future itineraries – we may consider offering optional days with more flexibility for those who prefer a slower rhythm.

That said, I am pleased that overall the organisation and guiding met your expectations. We hope to have the opportunity to welcome you on another Wendy Wu tour in future, and we would be happy to advise on itineraries with a gentler pace should you wish to travel with us again.

Yours sincerely,
Jimmy
Wendy Wu Tours

China Delights

Friday 23 Jan 2026
Overview Rating:
Our Service: Excellent
Speedy, to the point and simple.

China Delights

Monday 12 Jan 2026
Overview Rating:
Our Service: Excellent
Helpful and informative staff who have helped me choose the right tour, as well accomodating additional extra requests and extensions to the trip. Booking process very smooth. Now looking forward to a great vacation.

Our Response

Thank you for your feedback.

We are pleased to hear that our staff were helpful and informative in guiding you to the right tour, and that they accommodated your additional requests and trip extensions. It’s great that the booking process was smooth, and we trust your upcoming holiday with Wendy Wu Tours will be a truly enjoyable experience.

Kind regards,
Jimmy
Wendy Wu Tours

China Delights

Wednesday 26 Nov 2025
Overview Rating:
Our Service: Excellent
very friendly and efficient

China Delights

Monday 24 Nov 2025
Overview Rating:
Our Service: Excellent
An excellent experience. Very good support, particularly in the visa application process, advice regarding e-sims and how to pay in China.
The tour itself was well organised and all activities mentioned in the brochure were included when we were on the ground. The national guide was excellent. She was knowledgeable, helpful and a lovely person. The local guides were also excellent. Thoroughly recommended.

China Delights

Tuesday 04 Nov 2025
Overview Rating:
Our Tour: Excellent
First rate holiday superbly organized with many interesting and fascinating locations and activities. Everything exceeded expectations . Hotels and food was first class.

China Delights

Monday 03 Nov 2025
Overview Rating:
Our Tour: Excellent
Absolutely fantastic from start to finish. Our guide Amanda was outstanding. All the accommodation was good and the food fine. Nothing negative to say, though perhaps grading could be moved upwards from moderate as the pace was quite quick at times.

China Delights

Monday 03 Nov 2025
Overview Rating:
Our Tour: Excellent
THe trip was very good value for money. W
We did everything on the itinery and more. THe tour guide was knowledgeable and friendly. She could not have been nicer. It was a trip of a lifetime

China Delights

Wednesday 29 Oct 2025
Overview Rating:
Our Tour: Excellent
Very well-planned itinerary. Good quality hotels. excelent guides, both national (Amanda) and local (in each destination).
The sights in China exceded expectations. All the people that we met were very friendly and in some instances curious.
I thoroughly recommend this tour.

China Delights

Wednesday 15 Oct 2025
Overview Rating:
Our Service: Excellent
Very helpful and easy to talk to. Make everything very clear and understanding.

Our Response

That's great to hear, Sean, and thanks for submitting your review. We're always happy to help so please let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.