The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

China: The Big One

Friday 15 May 2026
Overview Rating:
Our Service: Excellent
It was fast, clearly explained and friendly. Their expertise on holidays to China was obvious.

China: The Big One

Saturday 09 May 2026
Overview Rating:
Our Tour: Excellent
Whilst carrying out my 'due diligence' regarding Wendy Wu a guides name kept cropping up. David. And who did I have the privilege of as the National guide to our group? David. I knew all would be well. His attention to detail was remarkable, he took care of every member of the group as if we were members of his family. Admission to attractions, queueing, train seats, flight boarding procedures and security checks were all negotiated smoothly. We even got a trip on public transport, which I thoroughly enjoyed. His experience helped us avoid many issues and avoid many hold ups. I was always amazed at his ability to 'herd cats'. He worked well with the local guides who all shone as individuals with knowledge of their area. Shirley is fondly remembered, as is the guide on the Goddess stream.
He worked so hard. Being available to deal with any issues on arrival in a hotel, and his advice regarding travel avoided many potential issues. He packed the trip with such variety that I am sure everyone took home many precious memories.
He managed to create a great atmosphere in our motley group of less than 20. A feat in itself. Especially on those early rises, which avoided traffic and got us to places a little before it got too busy. Even though it was a four day holiday period in one area.
My special thanks go to him for helping me meet up with my relatives. He smoothed the way and aided our communication. The finale of Shanghai proved very exciting and my transfer back home went very smoothly. He is a 'more than I am' man and I wish him and his family all the very best for the future.
From a grateful tourist. Who is looking forward to return as a traveller, thanks to his guidance and care. It was more than a five star experiece.
P.S. The snacks that you got us on the bus will always be remembered. A feast.

Kindest regards,
A grateful tourist.

Our Response

Many thanks for your lovely review and we are thrilled to hear that you had a wonderful holiday with us. It’s fantastic to know that David made your tour so enjoyable.

We greatly appreciate your recognition of his efforts and I will make sure to pass on your commendation to him, I am sure he will be delighted to hear of your review.

Thank you once again for taking the time to share your positive experience. We hope to have the pleasure of welcoming you on another tour in the future, and who knows, perhaps with as David as your guide once more!

Kind regards

China: The Big One

Saturday 09 May 2026
Overview Rating:
Our Tour: Good
This was an excellent trip. We were lucky in having an amazing tour guide David. He couldn’t do enough for us even buying spare SD cards and power packs on line for us when ours went wrong. The places visited were beautiful and interesting. All the hotels were good with comfortable beds except for the Yangtze cruise which had uncomfortable beds. I was though disappointed that nearly all optional trips required a minimum on half the group, which meant they rarely happened, as not enough people wanted to do them. This meant that we missed out on seeing things, some of which were the reason we chose the trip. I did not feel that this had been explained fully before the trip and it may have affected our decision to book.

Our Response

Thank you for taking the time to share such detailed feedback about your trip.

I’m delighted to hear that overall it was an excellent experience, and that David made such a positive difference. I will personally ensure David’s incredible efforts (including buying spare SD cards and power packs online for you) are recognised. He truly went above and beyond, and we’re very proud to have him on our team.

I’m also glad you enjoyed the beautiful and interesting places visited, and that most of the hotels met your expectations. However, I’m sorry that the beds on the Yangtze cruise were uncomfortable, please be assured I’ve noted this for our internal review.

More importantly, I completely understand your frustration regarding the optional trips. It’s disappointing when excursions you were looking forward to ,some of which influenced your decision to book, don’t go ahead due to minimum group numbers.Please know that this feedback is valuable, and we will review how we communicate optional tour viability to future guests.


Thank you again for your review. It helps us improve, and we hope to welcome you on another Wendy Wu adventure in the future.

Kind regards,
Jimmy
Wendy Wu Tours

China: The Big One

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
FANTASTIC holiday with Wendy Wu. Our 4 week holiday in China was brilliantly organised, and we experienced China old and new, city and countryside, and I would totally recommend this trip. China, The Big One, delivered on every level. Our dedicated tour guide, Hoffman was exceptional, and all the local guides we encountered on route were knowledgeable and so helpful. All in all a fabulous experience.

Our Response

Thank you for sharing such fantastic feedback,I’m absolutely delighted that your 4-week holiday on China: The Big One was so brilliant from start to finish.

It’s wonderful to hear that the tour delivered on every level, giving you a true taste of both old and new China, from cities to countryside. That’s exactly what we aim for with our longer, in-depth itineraries.

I’m especially pleased that Hoffman, your dedicated tour guide, was exceptional, and that all the local guides along the way were knowledgeable and helpful. I’ll be sure to pass on your very kind words to Hoffman and the team, they’ll be so happy to know they made your experience so fabulous.

Thank you for your wholehearted recommendation. We would love to welcome you on another Wendy Wu adventure in the future.

Kind regards,
Jimmy, Wendy Wu Tours

China: The Big One

Tuesday 10 Feb 2026
Overview Rating:
Our Service: Excellent
Ms Beau Mehigan (Personal Travel Consultant) was organised, professional, helpful and decisive. We had already done significant research on Wendy Wu and had decided on our preferred tour. However, she provided the extra advice and information necessary, organised the flight details and timing, and answered any questions we had. Ms Mehigan is a credit to Wendy Wu and a match for the professionalism that we had hoped for.
Looking forward to everything including the photography.
Thank you.

Our Response

Thank you so much for your wonderful feedback.
We’re delighted to hear that Beau provided such organised, professional, and helpful support throughout your booking. It’s great to know her advice, flight arrangements, and clear answers added confidence to the research you had already done. She will be thrilled to hear your kind words, and we couldn’t agree more — she’s a real credit to Wendy Wu Tours.
We hope you have an incredible trip and enjoy every moment, including the photography

If there’s anything more you need before you travel, we’re always here to help.

China: The Big One

Wednesday 28 Jan 2026
Overview Rating:
Our Service: Excellent
Efficient, personal and informative

China: The Big One

Tuesday 25 Nov 2025
Overview Rating:
Our Service: Excellent
Excellent service thank you. The lady called Hope was very knowledgable and helpful and kept us up to date the whole way. We booked our own flights as we were traveling to other countries and it wasn’t a problem. Ten out of ten thank you. The whole experience was above our expectations.

Our Response

Hi Fiona, what a lovely review to read! Hope will be over the moon when she sees this. She's brilliant at what she does, and it's wonderful to know that she looked after you so well. We're delighted that everything came together so smoothly for you - wishing you a wonderful trip when it comes. Thank you again for your kind words!

China: The Big One

Tuesday 25 Nov 2025
Overview Rating:
Our Service: Excellent
I have not traveĺled yet only booked and had 2 concersations with Rebecca Dibb who was excellent.

China: The Big One

Wednesday 12 Nov 2025
Overview Rating:
Our Tour: Excellent
Excellent, comprehensive tour of China. Very well organised throughout, both in the UK and China. Great value for money. Fantastic country guide and good local guides.

China: The Big One

Monday 03 Nov 2025
Overview Rating:
Our Tour: Excellent
Fantastic trip with Wendy Wu Tours well organised with a great tour guide in Eddie highly reccommend to anyone wanting to see the real China.

China: The Big One

Thursday 31 Jul 2025
Overview Rating:
Our Service: Excellent
Friendly and efficient, easy to book

Our Response

That's lovely to hear! Thanks so much for your review, kind regards, Jimmy, Wendy Wu Tours.

China: The Big One

Saturday 28 Jun 2025
Overview Rating:
Our Service: Excellent
This is for the web booking experience. All information was very clear. A very slick, quick and painless booking experience giving confidence as to what the tour might be like.

Our Response

That's great to hear! Do let us know if have any questions about any aspect of the tour. Wendy Wu Tours.

China: The Big One

Sunday 02 Mar 2025
Overview Rating:
Our Service: Excellent
We have been interested in Wendy Wo to visit China for about 6 months, viewing the website and brochures to gain insight. We then placed an enquiry as there is so much choice and options. We missed a local presentation day which was disappointing, however after a few emails and telephone conversations with Natasha who was excellent, clear, polite and full of information we booked our months trip. The content of information gives you confidence all the details you need.

China: The Big One

Sunday 27 Oct 2024
Overview Rating:
Our Tour: Excellent
This trip provides a wonderful overview of the many faces of China. It gave me the chance to not only visit the fantastic historical sites such as The Wall, the Forbidden City and the Terracotta Army, it also gave me a great insight into current-day China with its fantastic infrastructure, modern, bustling cities and welcoming people. All of the guides and the tour leader at Wendy Wu were highly knowledgeable and passionate about their country. They shared their deep knowledge of the history, culture and customs and introduced us to the local food wherever we went. Our trip incorporated the main sights, big cities, small historical towns, the countryside, a cruise on the Yangste, a myriad of shows showcasing local culture and dances and spectacular scenery. Oh, and the pandas were adorable!

China: The Big One

Sunday 07 Jan 2024
Overview Rating:
Our Service: Excellent
From booking to the flight home my experience was excellent. So welt organised.