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Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence
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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Gems of Southeast Asia

Friday 30 Jan 2026
Overview Rating:
Our Service: Excellent
Excellent. Informative and answered all the questions I had.

Thailand Highlights

Thursday 22 Jan 2026
Overview Rating:
Our Service: Good
Great that my original enquiry was followed up the next day, in fact with a better offer for upgrading to premium economy.

Singapore to Bangkok by Rail

Saturday 17 Jan 2026
Overview Rating:
Our Service: Excellent
Absolutely brilliant, cannot fault the tours in any way

Our Response

Thank you for your fantastic feedback!

We are delighted to hear that you found the tours absolutely brilliant and that they met your expectations in every way. We trust your experience with Wendy Wu Tours continues to be exceptional.

Kind regards,
Jimmy
Wendy Wu Tours

Singapore to Bangkok by Rail

Tuesday 13 Jan 2026
Overview Rating:
Our Service: Good

Thailand & Laos Adventure

Thursday 25 Dec 2025
Overview Rating:
Our Tour: Excellent

Our Response

Thanks for your 5-star review, Carol - we're delighted that you enjoyed your time in Thailand & Laos!

Thailand Highlights

Sunday 30 Nov 2025
Overview Rating:
Our Tour: Excellent
Excellent guide, who unfortunately was put under pressure from two
Members of the group who should not have attempted such a trip,. Comprehensive itinerary which showed us a wide variety of places of interest. One criticism is that our group was too big. 27 is far too for one guide to be expected to handle.

Thailand Highlights

Friday 28 Nov 2025
Overview Rating:
Our Tour: Good
This Wendy Wu tour was arranged well and lots on the itinerary. The hotels generally were good but at times food was so repetitive and quite bland except when eating in local restaurants. I think they try to play safe by eating in other hotels with international foods.
Our guide was knowledgeable and so helpful, nothing was too much trouble, suggesting extras for us.
On the whole I would recommend this tour if you like different cultures/temples etc.
Be aware of hear and humidity and importance of keeping hydrated.

Christmas in Thailand

Thursday 27 Nov 2025
Overview Rating:
Our Service: Excellent
I loved the service I received from Wendy Wu - from start to finish communication was not ever an issue. Last minute plans for a Christmas trip and Wendy Wu made it happen. Nothing was an issue.. I know there was not much lead time but fabulous service and all taken care of.

Our Response

Thank you so much for taking the time to leave such lovely feedback! The team are delighted to have helped make your last-minute Christmas trip happen. Wishing you the most magical Christmas in Thailand - have the best time!

Singapore to Bangkok by Rail

Tuesday 11 Nov 2025
Overview Rating:
Our Tour: Good
Overall, the holiday was good
All meals provided although not all meals edible. Meals were often cold.
The accommodation was often out of the main town requiring you to walk or catch alternate transport

Singapore to Bangkok by Rail

Monday 03 Nov 2025
Overview Rating:
Our Service: Excellent
Holiday booking service excellent. Operator provided clear explanations of options.

Thailand Highlights

Wednesday 03 Sep 2025
Overview Rating:
Our Service: Excellent
The service I had was fantastic. They helped quickly and smoothly. Was able to accommodate my requests and was incredibly responsive.
I’ve been in a tour with Wendy Wu before and the service was flawless back then too.

Our Response

That means the world to us! Thanks so much for your review and for being a valued customer, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Thailand Highlights

Tuesday 02 Sep 2025
Overview Rating:
Our Service: Excellent
Polite , helpful and informative member of staff Natasha . Confident to book with her .


Offered flight options which gave me a choice of routes and times

Our Response

Natasha (Tash!), will be delighted to hear this. I'll make sure she is shown a copy of your review. Many thanks, Jimmy, Wendy Wu Tours.

Singapore to Bangkok by Rail

Monday 01 Sep 2025
Overview Rating:
Our Service: Excellent
This is the fifth time we booked our travel with Wendy Wu. This speaks volumes as to how satisfying we are with the services that we received. From booking to touring, the operation was seamless. We met wonderful guides and made friends with many travellers.

Our Response

Your review means the world to us at Wendy Wu Tours. We are delighted that you regularly travel with us, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Singapore to Bangkok by Rail

Tuesday 19 Aug 2025
Overview Rating:
Our Service: Excellent
Arti was very helpful when I made my booking. I always experience great service with Wendy Wu Tours.

Our Response

That's great to hear and thanks so much for your review. Arti is one of our most experienced travel consultants and she will be delighted to hear your comments. Do let us know if you have any questions in the run up to your tour. Many thanks, Jimmy, Wendy Wu Tours.

Singapore to Bangkok by Rail

Wednesday 30 Jul 2025
Overview Rating:
Our Service: Good
Prompt and no fuss booking

Our Response

Thanks for your review, do let us know if you have any questions about your tour. Jimmy, Wendy Wu Tours.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
Don't just take our word for it
  • 5* Trip Advisor rating
  • Gold Award Feefo Accreditation

Wendy Wu Tours is an Associate Member of the United States Tour Operators Association. However, Wendy Wu Tours is NOT a participant in the USTOA $1 Million Travelers’ Assistance Program and is not held by USTOA to certain other standards required of Active Members.