The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Christmas on the Mekong (Upper Deck)

Thursday 11 Jun 2026
Overview Rating:
Our Service: Excellent
excellent as always, this will be my 4th trip with them and many more to come

Our Response

Thanks so muchm that’s brilliant to hear! Four trips with us is amazing, and we’re delighted you’ve got many more to come.. See you on the next adventure!

Jimmy, Wendy Wu Tours

Gardens by the Bay (3N/4D)|Mekong Explorer (Main Deck)|Sapa Short Stay (3N/4D)

Thursday 04 Jun 2026
Overview Rating:
Our Service: Good
Phone options were not clear and my choice was rejected twice so called again and chose another option and was answered straight away.

Our Response

Dear Customer,
Thank you for sharing with us your experience. I am sorry to hear that your initial interaction with our phone system was not clear. We would appreciate if you could clarify what options were rejected so we can look into the issue and correct it.
We hope that further the booking process will be smooth and easy. Please do not hesitate to contact us if you have any questions. customerrelations@wendywutours.com.au
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Classic Mekong

Wednesday 27 May 2026
Overview Rating:
Our Service: Excellent
Very professional and helpful customer service. Nothing too much trouble

Classic Mekong

Wednesday 20 May 2026
Overview Rating:
Our Service: Excellent
Efficient and straightforward Easy to use website and booking procedures
Well organised offers and tour information excellent in detail and description

Grand Mekong Odyssey (Main Deck)

Friday 08 May 2026
Overview Rating:
Our Tour: Excellent
The tour was amazing and had a good variety of things to do and see. The nights on Halong Bay were fabulous, 7night river cruise brilliant. The guides were fantastic. I look forward to booking another tour through Wendy Wu.
I have already recommended family and friends to use them

Our Response

Thank you for your wonderful review. We’re delighted to hear you had such an amazing tour and enjoyed the variety of experiences throughout. It’s fantastic that the nights on Halong Bay, the 7-night river cruise and the guides all helped make the trip so memorable. We’re pleased to know you’re already looking forward to booking another Wendy Wu tour, and we truly appreciate your recommendations to family and friends.

Classic Mekong (Main Deck)

Thursday 07 May 2026
Overview Rating:
Our Tour: Good

Our Response

Dear Customer,
Thank you for your review. We’re pleased to hear that you enjoyed your tour. We would welcome the opportunity to discuss your experience in more detail, so please feel free to contact us at customerrelations@wendywutours.com.au.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam & Cambodia Discovery

Friday 24 Apr 2026
Overview Rating:
Our Tour: Excellent
A very intensive trip that was packed with varied activities. It was mostly active and full on put there were plenty of points to relax and take things in your own time. The guides were amazing, friendly, knowledgeable and helpful. The range of hotels were all of a good standard.
I cannot believe how much was included in this trip, Wendy Wu made sure to book so many things to do that went over and above my expectations

Mekong Explorer

Thursday 23 Apr 2026
Overview Rating:
Our Tour: Excellent
An excellent trip down through Vietnam, followed by a few days cruising the Mekong delta before heading to Cambodia. The tour took in all the expected sites plus a few more cultural experiences. All the hotels along the way offered comfortable accommodation.

Vietnam & Cambodia Discovery

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Good
A great opportunity to see Vietnam from top to bottom, as well as the Angkor Wat area of Siem Reap, Cambodia. Well organised and guided. Hectic schedule at times. Really enjoyed the out and about aspects, ie mountain walks with home stay lunches, locals fishing at Hoi An, traditional crafts on the Mekong Delta and the village on stilts in the lake near Siem Reap, 3 local bike rides with a chance to see different aspects of the local countryside, plus the scooter ride one evening in Saigon. Guides knowledgeable and good at problem solving.

Angkor to the Bay

Sunday 19 Apr 2026
Overview Rating:
Our Tour: Excellent
Wendy Wu tours give you steal feel for the authenticity of every place you travel too.
They not only include all the main top attractions but give you an insight into the culture of the country by including museums and visiting and participating in local cultural experiences.
Their guides are local and very knowledgeable and impartial about the history of their country and its heritage.

Angkor to the Bay

Saturday 18 Apr 2026
Overview Rating:
Our Tour: Excellent
I don’t know where to start other than with the word ‘exceptional’ my expectations were high from the pre tour support and interactions with Wendy Wu operational support however nothing could have prepared me for the care, professionalism and value that met me on tour! SOKHOEUN in Cambodia and HOI in Vietnam were amazing tour guides their vulnerability, insight and care was outstanding and gave such a warmth to the tour and depth of knowledge, alongside first hand experiences of their lives, families and history of the places. The write up wets your appetite, however every single day there was so much more, food, fun, stories, personal interactions - so hard to capture in a review however even the toughest of critics would struggle to find fault with the content! Catering for the needs of the group from food to mobility was always top of mind and carried out to the letter. The events / extras were such fun! Shows, boats, tuk tuks, craft demos, rooftop cocktails all executed with precision and so many laughs - for 16 days “we were family” and thank you all @ wendywu for a job well done! I will be back and 5 stars is not enough!

Our Response

Dear Tara,
Wow — thank you so much for such an incredible review. We are absolutely delighted to hear that your experience exceeded expectations from start to finish and that Sokhoeun and Hoi helped make your journey so special, memorable and personal.
It is wonderful to know you enjoyed not only the sightseeing, food and experiences, but also the warmth, fun and sense of connection shared throughout the tour. Your kind words truly mean so much to our team.
We also loved the fantastic photos you shared. With your permission, we would love to use some of your images for future marketing purposes, with full credit provided where possible.
Thank you again for your amazing support and recommendation — we cannot wait to welcome you back on another Wendy Wu adventure soon.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Grand Tour of Indochina

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
The guides were topnotch and were happy to provide their lived experiences of living in these countries. My wife thoroughly enjoyed the food whilst the guides ensured I avoided chilli and shellfish. The sights, sounds and smells added up to an experience of a totally different way of life we might imagine living if it wasn't for the heat (39deg feels like 42) that you need to be prepared for in March/April. Highlight for the wife was tailored clothing in Hoi An and the majesty of Angkor Wat for me.

Angkor to the Bay

Sunday 12 Apr 2026
Overview Rating:
Our Tour: Excellent
Fabulous holiday with very knowledgeable & personable guides in both countries. Accommodation was very good and within easy walking distance of areas of interest during spare time. Arrangements of everything was excellent from the start of the holiday til the end.
Food was fabulous but maybe a little excessive at times.

Vietnam & Cambodia Discovery

Friday 10 Apr 2026
Overview Rating:
Our Tour: Excellent
This was a Go Beyond small group tour of 14 people.
Our local guide Lap was a mind of knowledge about his country. He kept us well organised and on time. He helped foster a fun atmosphere in the group.
Tour tour was well put together seeing the best of Vietnam & Cambodia.
I enjoyed hiking in the rice terraces in Northern Vietnam. Cycling around the rice fields in Hoi An. So much to see and do. I liked the hustle and bustle of Hanoi & Saigon. This trip combined being in nature and also the city. We had plenty of opportunity to meet local people.
Highly recommended.

Grand Mekong Odyssey

Friday 10 Apr 2026
Overview Rating:
Our Tour: Excellent
The tour had a great itinerary. We felt that we saw and experienced a lot of different attractions. The guides were informative and kind. Special mention to Thiep, who was brilliant! The Mekong Victoria river cruise was excellent. The service was superb "5 star" and the staff were all delightful. The standard of cleanliness maintained throughout the vessel by the hardworking crew was excellent.
If we had to criticise anything about the tour in general, it would be the food. We dont mean the quality of the food, but it felt like we were repeatedly served a variation of the same set meal over and over for 25 days! It reached the stage where we were turned off the idea of eating.
In terms of the content and variety of the tour, we would definitely recommend it. You would find it incredibly difficult to organise an itinerary of this kind independently.