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Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence
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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Classic Mekong

Saturday 08 Aug 2026
Overview Rating:
Our Service: Excellent
Excellent. Agent professional, knowledgeable, helpful and pleasant.

Angkor to the Bay

Monday 03 Aug 2026
Overview Rating:
Our Service: Excellent
We booked online and the process was straightforward.
Our holiday is over a year and a half away, but we expect the service to be as good as the last holiday we took with them

Our Response

And we're sure it will be!

Do let us know if you have any questions before you go, we're always happy to help.

Thanks,

Jimmy, Wendy Wu Tours

Gems of Southeast Asia

Wednesday 29 Jul 2026
Overview Rating:
Our Service: Excellent
Courteous and helpful.
Patient with our queries

Our Response

That's what we love to hear here at Wendy Wu Tours!
Do let us know if you have any questions, regarding your tour, we're always happy to help.

Thanks,

Jimmy, Wendy Wu Tours

Angkor to the Bay|Singapore Short Stay (2N/3D)

Monday 27 Jul 2026
Overview Rating:
Our Tour: Excellent
Wonderful comptehensive tour of Vietnam and Cambodia. Great itinerary and meals thank you.

Our Response

Dear Customer,
Thank you very much for your kind 5-star review. We are very pleased to learn that you enjoyed our tour. We hope to welcome you again on one of our tours in the near future!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Classic Mekong

Sunday 05 Jul 2026
Overview Rating:
Our Service: Excellent
Concise and friendly but experienced advice and help when booking

Our Response

We're delighted to hear that! Do let us know if you have questions about any aspect of your booking or tour, we're always on hand to help. Many thanks, Jimmy, Wendy Wu Tours.

Angkor to the Bay

Thursday 02 Jul 2026
Overview Rating:
Our Service: Excellent
All questions answered clearly and honestly. Nothing was too much trouble including when I asked if I could change UK airport at the final stages of booking.
An extra day's grace given to consider the quote before booking.
Email request for call-back was within the hour of my making it.

Our Response

That's great to hear and we're delighted to be of service. Do let us know if you have any questions before you go, we're always delighted to help! Thanks, Jimmy, Wendy Wu Tours.

Additional Night Hanoi|Additional Night Siem Reap|Vietnam & Cambodia Discovery

Tuesday 23 Jun 2026
Overview Rating:
Our Service: Excellent
Thorough and timely communication

Our Response

Dear Customer,
Thank you very much for your 5-star review. I am sure our team will be happy to hear your feedback.
Looking forward to welcome you on our tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Christmas on the Mekong (Upper Deck)

Thursday 11 Jun 2026
Overview Rating:
Our Service: Excellent
excellent as always, this will be my 4th trip with them and many more to come

Our Response

Thanks so muchm that’s brilliant to hear! Four trips with us is amazing, and we’re delighted you’ve got many more to come.. See you on the next adventure!

Jimmy, Wendy Wu Tours

Gardens by the Bay (3N/4D)|Mekong Explorer (Main Deck)|Sapa Short Stay (3N/4D)

Thursday 04 Jun 2026
Overview Rating:
Our Service: Good
Phone options were not clear and my choice was rejected twice so called again and chose another option and was answered straight away.

Our Response

Dear Customer,
Thank you for sharing with us your experience. I am sorry to hear that your initial interaction with our phone system was not clear. We would appreciate if you could clarify what options were rejected so we can look into the issue and correct it.
We hope that further the booking process will be smooth and easy. Please do not hesitate to contact us if you have any questions. customerrelations@wendywutours.com.au
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Classic Mekong

Wednesday 27 May 2026
Overview Rating:
Our Service: Excellent
Very professional and helpful customer service. Nothing too much trouble

Classic Mekong

Wednesday 20 May 2026
Overview Rating:
Our Service: Excellent
Efficient and straightforward Easy to use website and booking procedures
Well organised offers and tour information excellent in detail and description

Grand Mekong Odyssey (Main Deck)

Friday 08 May 2026
Overview Rating:
Our Tour: Excellent
The tour was amazing and had a good variety of things to do and see. The nights on Halong Bay were fabulous, 7night river cruise brilliant. The guides were fantastic. I look forward to booking another tour through Wendy Wu.
I have already recommended family and friends to use them

Our Response

Thank you for your wonderful review. We’re delighted to hear you had such an amazing tour and enjoyed the variety of experiences throughout. It’s fantastic that the nights on Halong Bay, the 7-night river cruise and the guides all helped make the trip so memorable. We’re pleased to know you’re already looking forward to booking another Wendy Wu tour, and we truly appreciate your recommendations to family and friends.

Classic Mekong (Main Deck)

Thursday 07 May 2026
Overview Rating:
Our Tour: Good

Our Response

Dear Customer,
Thank you for your review. We’re pleased to hear that you enjoyed your tour. We would welcome the opportunity to discuss your experience in more detail, so please feel free to contact us at customerrelations@wendywutours.com.au.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam & Cambodia Discovery

Friday 24 Apr 2026
Overview Rating:
Our Tour: Excellent
A very intensive trip that was packed with varied activities. It was mostly active and full on put there were plenty of points to relax and take things in your own time. The guides were amazing, friendly, knowledgeable and helpful. The range of hotels were all of a good standard.
I cannot believe how much was included in this trip, Wendy Wu made sure to book so many things to do that went over and above my expectations

Mekong Explorer

Thursday 23 Apr 2026
Overview Rating:
Our Tour: Excellent
An excellent trip down through Vietnam, followed by a few days cruising the Mekong delta before heading to Cambodia. The tour took in all the expected sites plus a few more cultural experiences. All the hotels along the way offered comfortable accommodation.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
Don't just take our word for it
  • 5* Trip Advisor rating
  • Gold Award Feefo Accreditation

Wendy Wu Tours is an Associate Member of the United States Tour Operators Association. However, Wendy Wu Tours is NOT a participant in the USTOA $1 Million Travelers’ Assistance Program and is not held by USTOA to certain other standards required of Active Members.