The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

A Week in Japan

Sunday 03 Nov 2024
Overview Rating:
Our Tour: Excellent
Well organised guide was fantastic and the group of 24 got along famously
Only downside an 18/20 hour journey to get there and back

A Week in Japan

Tuesday 08 Oct 2024
Overview Rating:
Our Tour: Excellent
Just what I wanted it to be.

This is the shortest of the Wendy Wu offerings and I was pleased I took advantage of the Hiroshima extension.

Wendy Wu are very well established in the in the Australian & UK tourist markets. They provide a very organised itinerary, where everything is all in (except drinks). As one of only 2 singletons on the tour I was pleased about that, but in a very busy schedule, understandably there isn't a massive amount of free time. Their pretour reading is very detailed.

One thing it didn't appreciate was the 20 hour journey via a 3 hour stopover in Abu Dhabi from Manchester. I might have sought a direct flight from London.

As another traveller said to me beforehand, there is nothing to dislike about Japan. She was right. From waking up to see Mount Fugi, the Tea Ceremony, the Calligraphy lesson, the beautiful shrines to ,the amazingly poignant experience in Hiroshima.

It is hot and it is humid for a Brit, never below 31 degrees in Sept. Even the Aussies said they wouldn't be out in this heat.

I'd use these people again in the Far East certainly.

A Week in Japan

Sunday 02 Jun 2024
Overview Rating:
Our Tour: Good
This is an excellent introduction to Japan but it is mis-sold as a 'week in Japan' as it is actually only five days touring. It was a week away from your home country but not a week in Japan as the tour is only five nights there.
Wendy Wu need to correct this.

A Week in Japan

Sunday 02 Jun 2024
Overview Rating:
Our Service: Excellent
Lots of information whilst booking a holiday. They really looked at different flights for us too to find the best upgrade prices.

A Week in Japan

Friday 31 May 2024
Overview Rating:
Our Tour: Excellent
A great introduction to Japan. Brilliant guide and great group to be with. Would thoroughly recommend

A Week in Japan

Monday 22 Jan 2024
Overview Rating:
Our Service: Excellent
Yes, very helpful and confident agent and informative

Our Response

Many thanks for your review, much appreciated. Jimmy

A Week in Japan

Tuesday 07 Nov 2023
Overview Rating:
Our Tour: Excellent
Fabulous holiday! Loved everything about it. Visited brilliant places & not just the usual tourist ones. Guide & drivers were excellent with lots of local knowledge.

A Week in Japan

Saturday 28 Oct 2023
Overview Rating:
Our Tour: Excellent
The tour guide was amazing. Good variety on the trip

A Week in Japan

Friday 27 Oct 2023
Overview Rating:
Our Service: Excellent
I found it very easy to book my trip. After searching online,, I knew where I wanted to go and the person I spoke to was great at booking the trip and also helping me choose which add on location I should go to.

A Week in Japan

Friday 06 Oct 2023
Overview Rating:
Our Service: Excellent
The brochure was excellent and gave us exactly the information we needed.
We booked our holiday the next week without a hitch.

A Week in Japan

Saturday 02 Sep 2023
Overview Rating:
Our Service: Excellent
Amazing customer service and knowledge from Stephen Jordan, we are super excited with our Japan tour!

Our Response

That's brilliant to hear, Steven, Stephen will be delighted to read your comments about his service. Have a wonderful trip!

A Week in Japan

Sunday 30 Jul 2023
Overview Rating:
Our Service: Excellent
Very quick clear and easy to book

Our Response

Great to hear, William. Let us know if you need anything else. Jimmy

A Week in Japan

Thursday 13 Jul 2023
Overview Rating:
Our Service: Excellent
The girl Boe was very patient with me while making a nit straight forward booking and answered all my questions in a reassuring manner.

A Week in Japan

Tuesday 30 May 2023
Overview Rating:
Our Tour: Excellent
Excellent organisation. Friendly and knowledgeable guide. Comfortable hotels and great food. Saw so much more in a short time than we would ever have been able to do on our own. Will definitely travel with Wendy Wu again.

Our Response

Thanks so much for your feedback, Molly. I'll let everyone in Japan know how much you enjoyed the tour. Jimmy

A Week in Japan

Thursday 25 May 2023
Overview Rating:
Our Tour: Excellent
excellent as described in the semantics