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Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

A China Experience

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
The guide was so amazing Amanda did everything she could to make this so memorable. The tour is full on but you see so much and experience so much.

A China Experience

Tuesday 14 Apr 2026
Overview Rating:
Our Tour: Excellent
The holiday was well planned and well managed. No excessive queuing at attractions. Accommodation was of a good standard and meals fine.
Only downside was that we dined in a Muslim restaurant, which meant there was no beer or wine on offer. I have no idea why this place was chosen because the food was no different to any of the other restaurants we ate in.
The only other negative I can think of was that one of the hotels had an en-suite with translucent walls!!! Not everyone sharing a room is a couple!

Our Response

Thanks for this, really pleased to hear the holiday was well planned and managed, and that you didn't get stuck in any queues. That's always a win. And g
ood to know the accommodation and meals were fine too.

On the Muslim restaurant, yes, I can see why that would catch you off guard if you were hoping for a beer or glass of wine. The choice would have been about the venue or location rather than the food, which you're right, was similar to others, but we should probably flag that sort of thing in advance. Sorry that wasn't made clearer.

And the translucent bathroom walls… oh dear. That's definitely not ideal when you're not a couple! I'll pass that one back to our product team that's a fair point and something we can ask about when choosing properties.

Thanks again for the honest feedback and glad it was still a good trip overall.

Best wishes,
Jimmy, Wendy Wu Tours


A China Experience

Thursday 02 Apr 2026
Overview Rating:
Our Tour: Excellent
Fantastic holiday, everything as we expected. Great guide, Summer, travelled with us throughout, plus local guides in Shanghai and Beijing. Great organisational skills, tweaking the itinerary so that we missed the busiest times in Tiananmen Sq and at the Great Wall.
Food was excellent - too much of it!
Hotels also excellent.

Our Response

That's great to hear and I'm sure Summer will be delighted to hear of your review. She's one of our top guides and we're very lucky to have her. Thanks for your lovely review, Jimmy, Wendy Wu Tours.

A China Experience

Saturday 14 Feb 2026
Overview Rating:
Our Service: Excellent
Great service , prompt replies

Our Response

Thank you so much for your 5‑star review!
We’re delighted to hear that you’ve had a great start with us.
It’s wonderful to know you’ve experienced great service and prompt replies — that’s exactly what we aim for.

If there’s anything more we can help with as you continue your journey with us, we’re always here and happy to assist.

A China Experience

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent
Always courteous and helpful. Nothing is ever too much trouble. The London based teams are particularly keen to ensure a speedy service and in my experience, always place the customer first.

A China Experience

Monday 26 Jan 2026
Overview Rating:
Our Service: Good
Efficiency, friendly, helpful. Patronising attitude by feeding.com does not help.

A China Experience

Monday 03 Nov 2025
Overview Rating:
Our Tour: Excellent
We both had an excellent experience and would definitely recommend Wendy wu tours

A China Experience

Saturday 20 Sep 2025
Overview Rating:
Our Service: Excellent
Very pleasant and helpful

A China Experience

Tuesday 08 Jul 2025
Overview Rating:
Our Service: Excellent
If the holiday is as good as the customer service given by Julia, we will be very happy. Thanks.

Our Response

Julia was delighted to hear your feedback. Thanks so much for submitting your review and do let us know if you have any questions. Kind regards, Jimmy. Wendy Wu Tours.

A China Experience

Saturday 31 May 2025
Overview Rating:
Our Tour: Excellent
Really good and well organised tour. From the moment you arrived, with someone waiting for you, to the point you were returning home, somebody was there to walk you through process to get you checked in. "Frank" the tour guide was very, very good. Very knowledgeable, always approachable, and very helpful.
The places of interests on the tour were well chosen. Hotels chosen were clean and modern, with the staff very friendly...no complaints at all.
Traffic in Shanghai and Beijing at times was heavy, (even from somebody comes from London), but that's obviously out of Wendy Wu's control.
Would definitely recommend Wendy Wu, and this tour. Go for it.

A China Experience

Wednesday 28 May 2025
Overview Rating:
Our Tour: Excellent
We had a fantastic time. Our tour guide was superb, knowledgeable, friendly, helpful and humorous.
The hotels were excellent and so was all the food.
We would highly recommend this trip to anyone who has not been to China.

A China Experience

Tuesday 27 May 2025
Overview Rating:
Our Tour: Excellent
This was our first trip with Wendy Wu tours and it’s worth every penny.

They did everything they could to make this tour as memorable as possible, from personal pick up and drop off at the airports, arranging all the best sights, transport, food, knowledgeable local tour guides and just making sure that every single minute was a pleasure.

We started in Shanghai, then flew to Xian and finally took the bullet train to Beijing before coming back to the Uk via Hong Kong.

All credit to Louis, our hugely knowledgeable tour guide, photographer, interpreter and nanny. His hard work made this tour run like clockwork and we always felt safe and looked after where ever we went.

Go to China, the people are friendly, welcoming and they truly love their country and it’s amazing history.

A China Experience

Thursday 01 May 2025
Overview Rating:
Our Tour: Excellent
Lots to see in 8 days!
Guides are superb
No way could you do this itinerary independently in the same time frame
Hotels very good
Wendy Wu takes care of everything- my second tour as a solo traveller

A China Experience

Tuesday 08 Apr 2025
Overview Rating:
Our Tour: Good
A comp0rehensive well organised itinerary. Some very long days interspersed with adequate rst times. Good value for money though one or2 minor issues could be adressed .
The Box meal on arrival at the Holiday Inn Shanghai consistrd of a Subway Sandwich and a Pepsi, highly unmsatisfactory. The Holiday Inn Shanghai was the poorest of the hotels.
The Guides were good giving much insight and detail/

A China Experience

Wednesday 26 Mar 2025
Overview Rating:
Our Service: Excellent
I WAS HAPPY WITH THE SERVICE,BECAUSE ALL MY QUESTIONS HAD BEEN ANSWERED

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
Don't just take our word for it
  • 5* Trip Advisor rating
  • Gold Award Feefo Accreditation

Wendy Wu Tours is an Associate Member of the United States Tour Operators Association. However, Wendy Wu Tours is NOT a participant in the USTOA $1 Million Travelers’ Assistance Program and is not held by USTOA to certain other standards required of Active Members.