Reviews

My third Wendy Wu tour and delighted to say it was definitely the best experience. The itinerary was excellent, the balance between Australian and British (7 a piece) and Couples (4) and singles (6) was perfect.
Add in a great tour guide who accompanied us for the whole trip supported by specialised country guides - the perfect recipe for an amazing tour.

Excellent itinerary covering Beijing, Great Wall, temples, Terra-cotta Warriors, Pandas, bullet trains and more. The first 2 weeks were full on. Meals were really good Chinese food. Hotels were excellent locations and of 4 stars or higher. Our national guide (Summer) stayed with us through out the trip, with supporting local guides.

The tour was everything I had hoped for.
Superbly organised and very well documented.
Kumiko's guiding was second to none, her sunny disposition and attention to all details always made for the smoothest arrangements as we traveled.
Everyone in our group was only too pleased to generously thank Kumi for her commitment and professionalism.
I send her love and my best wishes.

Very helpful and knowledgeable staff. Was very patient with all our questions and provided us with answers and suggestions.

Service received is always great, whether it be on the phone, email or personally at the Auckland office.

Wendy Wu delivers just like they say.

Awaiting to take my first tour with them in August 2026.

Already booked my second tour with them for September 2026.

I trust them to deliver all day every day.

Very helpful and profesional when dealing with enquiries .
Efficient in responding to requests.
Easy to talk to and very approachable.
Gives you confidence in the company you’re dealing with.
Nothing is too much trouble.
Looking forward to our holiday.

Well organized tour and do enjoyable. Our guide, Putra, was excellent and we recommend him. Met all expectations.

No probs. Enquiry and booking went smoothly

As usual, very good and very helpful staff. Nothing seems too much trouble, puts one at ease and takes away all worries, which carries through in the tour.

This is a review of the booking process...

Using WW made life easy. Total inclusion equals low stress. Nice!

Only 4 stars since there is often the impression that staff are flat stick and there were often minor delays (info or a reply promised by Friday but not actioned till Mon/Tue). Sometimes small errors are made so it pays to stay engaged and check everything, rather than assuming perfection. I find that if I ask, the WW staff are happy to oblige (eg getting the booking ref for the airline), but we wouldn't have been given it otherwise. Similarly we weren't advised that repeat customers got a discount, but happened to read it online... Many other travel firms are more proactive about those things.

Very quick replies to questions. Very straightforward booking process by phone

The food was good for meat lovers. Very scenic country and the 4 wheel drivers were fantastic

Following on from a Wendy Wu Roadshow, I decided to book a tour. Very easy process and efficient team

I'm basing this review on the booking process. I found responses to queries, and I had quite a few, were dealt with promptly and clearly. There seemed to be no problem with asking a lot of questions. The person we dealt with was Joe and he was pleasant and polite. We're looking forward to the actual holiday in March next year.

It was a great tour. Seen every thing I went to see. Enjoyed the small group of 13. It was very busy. Days were long. Tour leader Penny was fabulous. Only down full were the dry hotels. Our group enjoyed first hotel with the bar, so we could sit and chat over a cold drink at the end of the day. With the other two hotels being dry, the group wasn’t given this opportunity to chat about the day, relax and unwind before bed. That was disappointing.