The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Discover China by Rail

Tuesday 16 Jun 2026
Overview Rating:
Our Service: Excellent
Booking was a dream. All our questions were answered and by the end of two conversations we felt confident that Wendy Wu had exactly the right tour for us.

Jewels of Japan

Tuesday 16 Jun 2026
Overview Rating:
Our Tour: Excellent
We had a wonderful time and even saw Mount Fuji clearly on 2 days, amazing.
Our guide Happy was great and really went the extra mile so we didn't miss anything. Hotels and restaurants were very good. The whole trip was great, including the bullet trains ,Temples to Hiroshima., but I still can't make a paper crane ,sadly. Our 1 problem with a airport taxi was sorted out quickly.

Grand Tour of China

Tuesday 16 Jun 2026
Overview Rating:
Our Service: Excellent
Customer Services representative Joe took time to understand our needs and concerns and we were able to book our Grand Tour of China.

Magnificent China

Tuesday 16 Jun 2026
Overview Rating:
Our Tour: Excellent
almost everything was perfect. a couple of restaurants we went to were cafeteria-style, and the food was greasy, tasteless and lacking in protein.

Natural Treasures of China|Pure Yangtze Downstream (4D/3N)

Tuesday 16 Jun 2026
Overview Rating:
Our Tour: Excellent
Well organised.

Our Response

Dear Customer,
Thank you for your 5-star rating and great feedback. We are thrilled to learn you enjoyed our tour and hope to welcome you again on one of our tours in the near future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Magnificent China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent
The holiday is very comprehensive and covered all of the locations and experiences that I was hoping for. The hotels were excellent as was all the food. Our tour lead, Lilla, went above and beyond to make sure we were all satisfied, definitely going the extra mile to retrieve lost phones and wallets! I would recommend this tour to anyone wanting a well rounded experience of China

Our Response

Thank you so much for taking the time to share this, it’s absolutely wonderful to read!

We're thrilled that the itinerary hit all the right notes for you, from the hotels to the (very important!) food. But we have to say, Lilla will be over the moon when she sees your kind words. Going full detective mode to reunite people with their lost phones and wallets is certainly above and beyond, even by our standards, we might have to get her a cape!

It means the world to us that you'd recommend the tour so highly. We hope the memories stay with you for a long time to come.

Thanks,
Jimmy Wendy Wu Tours

Wonders of Indonesia

Monday 15 Jun 2026
Overview Rating:
Our Service: Excellent
Jade provided a very good and professional service with my booking.

Our Response

Thanks for your five star review. Jade will be delighted to read your feedback. Do let us know if you have any questions prior to departure. Thanks, Jimmy, Wendy Wu Tours.

Wonders of China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent
Wonderful holiday but very tiring!! Bruce our guide was amazing very patient and was always there when you needed him! Would highly recommend

Our Response

Thanks for your review. We often get feedback about Bruce and he will be delighted to hear of your comments. Hoping to be of service to you again. Thanks, Jimmy, Wendy Wu Tours.

China: The Big One

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent
A very full and active first visit to this massive country. Everything went very smoothly because of the excellent care of Felix, our National guide. Helped by the local guides who added that extra bit of local knowledge. All the hotels were in very good, central locations. An extra bonus to all the sights seen was the evening shows, on offer, each one more spectacular than the last. Well done to the flight booking department who had to do extra work at this time.

Our Response

Many thanks for your feedback. Both our Flight team and Felix will be delighted to read your review. Hoping to be of service to you again. Thanks, Jimmy, Wendy Wu Tours.

Wonders of China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent

Our Response

Dear Customer,
Thank you for your 5-star rating. We are glad you enjoyed our tour and hope to welcome you soon on another adventure with us.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Magnificent China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent
Excellent holiday. Very well organised, with very full agendas every day. On paper some of the agenda items didn’t seem that interesting, but once there greatly exceeded expectations, lots of great surprises.
The tour leader we had for the trip (Andy) was exceptional and ensured everything ran perfectly and everyone’s needs were met. The local tour guides were very knowledgeable and again ensured the group got the maximum benefit from every location we visited by
providing good background information before each visit and then site specific information during attendance on site.
My only criticism was the food, while good quality was a bit safe, that is they lacked dishes with good spice and chilli which I was expecting in certain regions, which I feel was due to “westernising” the menu to cater to a large group. Options should be made available for more adventurous eaters.
I also would have appreciated more street food style eating rather than having every meal in a closed in room at a round table.
Overall a great trip.

Our Response

Dear Customer,
Thank you for your kind comments. We are delighted to hear you had such an enjoyable trip and that it exceeded expectations in many ways.
We also appreciate your thoughts regarding the dining experience, and we will ensure these are shared with our product team for review as we continue to refine our itineraries.
It is wonderful to hear your Tour Leader and local guides helped make the journey so memorable. We hope to welcome you on another adventure in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Ultimate China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent
A fantastic and comprehensive tour of China which was superbly organised from start to finish thanks to our wonderful, professional and very friendly guide called Grace. In fact all of our guides for each city were brilliant too. Local knowledge and their english were outstanding. I can thoroughly recommend this holiday. The weather was in our favour which helped. The food was plentyful and varied and the hotels were all top class.

Our Response

Thank you for your lovely review.

We are very pleased to hear that you found the tour to be both comprehensive and well organised throughout. It is especially pleasing to know that Grace made such a positive impression with her professionalism and friendly approach, and we are equally glad that the local guides in each city met the same high standard. Their knowledge and command of English are assets we greatly value.

We also note your comments on the weather, the variety and quality of the food, and the standard of the hotels, all of which we are delighted contributed to a successful trip.

Your recommendation is much appreciated, and we hope to welcome you on another Wendy Wu tour in future.

Thanks,
Jimmy, Wendy Wu Tours

Pre Night Jakarta|Wonders of Indonesia

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent
Great tour, fantastic tour guide Ophan & a wonderful small group of other traveller's. Our accommodation & meals were excellent. The highlights for us was visiting Borobudur Temple, sunrise at Mt Bromo & Komodo Dragons at the beautiful Flores Island. Thank you to Ophan for making our trip very special. Denise & Peter.

Our Response

Dear Denise & Peter,
Thank you so very much for your amazing 5-star review. We are delighted you enjoyed our tour, and Ophan made it even more special and memorable. We hope to welcome you again on one of our tours soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Gems of China

Sunday 14 Jun 2026
Overview Rating:
Our Tour: Excellent
Very well managed with perfect execution-a fabulous trip and opportunity to be see the fantastic sights and culture in China. It was an adventure using, train, plane and ship to cover so much ground and experience pockets of this growing natuon. Highly recommended!

Our Response

Many thanks! We're all delighted you had a wonderful time in China! We do hope to be of service to you again. Thanks, Jimmy, Wendy Wu Tours.

Journey through Central Asia

Sunday 14 Jun 2026
Overview Rating:
Our Tour: Excellent
Intense, demanding itinerary, allowing exploration of both popular and less known attractions and immersion in the culture of each country.

Our Response

Dear Customer,
Thank you kindly for your wonderful 5-star review. We certainly hope to welcome you again on another exciting journey in the near future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours