The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Georgia, Armenia & Azerbaijan

Thursday 02 Jul 2026
Overview Rating:
Our Service: Excellent
Always very knowledgeable, helpful and friendly. Helped to find flights and discussed the trips I was interested in and when it is best to go to the different destinations.
I love travelling with Wendy Wu

Angkor to the Bay

Thursday 02 Jul 2026
Overview Rating:
Our Service: Excellent
All questions answered clearly and honestly. Nothing was too much trouble including when I asked if I could change UK airport at the final stages of booking.
An extra day's grace given to consider the quote before booking.
Email request for call-back was within the hour of my making it.

Wonders of China

Thursday 02 Jul 2026
Overview Rating:
Our Tour: Excellent
What a fabulous holiday amazing our national guide Louis was brilliant as were the local guides
The itinerary was packed in a great way
Loved the bullet train
Every part was so well organised
If I had to make one comment on the trip
I would say the visit to the Muslim quarter wasn’t necessary
It was a hot day after a long travel and an early flight
The walk along a street and back wasn’t the best use of an hour

Gems of China - Upgraded Departure

Thursday 02 Jul 2026
Overview Rating:
Our Service: Excellent
Went to Sligo to purchase holiday from the Wendy Wu pop up shop at the over 50's show at the Radisson Blu hotel

Had excellent advice and help

Gems of China

Wednesday 01 Jul 2026
Overview Rating:
Our Service: Excellent

Our Response

Many thanks for your five star review! Jimmy, Wendy Wu Tours

China Delights

Wednesday 01 Jul 2026
Overview Rating:
Our Service: Good
I have had a couple of conversations including a Zoom call with staff from Wendy Wu and two of them were very pleasant, helpful and informative. However, the person I spoke to you yesterday when I booked seemed somewhat brusque, indifferent and not particularly interested in answering my questions which was disappointing.

Our Response

Hi there, I am so sorry to hear this. I've asked our Sales Manager, Andy, to get in touch with you in the next few days to discuss this with you in more detail. Many thanks for letting us know, we really appreciate it. Kind regards, Jimmy, Wendy Wu Tours.

Taj, Temples & Tigers ( Golden Triangle )

Tuesday 30 Jun 2026
Overview Rating:
Our Service: Excellent

Our Response

Many thanks for your five star review! Jimmy, Wendy Wu Tours.

Gems of China

Tuesday 30 Jun 2026
Overview Rating:
Our Service: Excellent
I recently booked the Gems of China tour for next year, but want to stop over on the way out and on our return. The staff have been very helpful with advice and suggestions.

Our Response

Thank you for taking the time to share your experience of booking with us. We are delighted to hear that you have chosen our Gems of China tour for next year, it is a wonderful itinerary, and we are confident it will be a journey to remember.

We are particularly pleased that our team were able to offer helpful advice and suggestions regarding your stopover requests. We fully appreciate that adding a personal touch to your outward and return travel can make all the difference to the overall holiday experience, and we are always happy to assist with such tailored arrangements.

Should you have any further questions or require additional adjustments as your departure date approaches, please do not hesitate to reach out. Our team remain on hand to ensure every detail is exactly as you wish.

We truly value your feedback and look forward to helping you finalise what promises to be a memorable adventure.

Thanks,
Jimmy, Wendy Wu Tours

China & Mongolia Heartlands

Tuesday 30 Jun 2026
Overview Rating:
Our Service: Excellent
We have only just booked a tour with this company but we were very impressed by the level of service and Marks ability to arrange our requirements. We are very happy and looking forward to our future tour.

Our Response

Thank you very much for your kind review and for choosing to book with Wendy Wu Tours. We are delighted that you have placed your trust in us for your forthcoming travels, particularly on what we hope will be many enjoyable encounters with our company.

It is especially pleasing to learn that Matt was able to assist so effectively in arranging your specific requirements. We pride ourselves on our attentive, personalised service, and we shall be sure to pass along your generous comments to him, he will be very happy to hear them!

Wishing you a wonderful journey ahead and do let us know if you have any questions regarding your tour.

Thanks,
Jimmy, Wendy Wu Tours

Gems of China

Monday 29 Jun 2026
Overview Rating:
Our Service: Good
Been looking for a holiday to China that covered most of the attractions the country has to see. WendyWu had just what I wanted so booked online with a small deposit for September next year! Can't wait, so excited already 🥳 😃

Our Response

Thanks for your review and we are delighted you are joining us in September next year. It'll come around quicker than you think!
Please do let us know if have any questions regarding your tour.
Many thanks,
Jimmy, Wendy Wu Tours

Additional Night Shanghai|Chongqing Short Stay 3D/2N|Gems of China

Monday 29 Jun 2026
Overview Rating:
Our Service: Excellent
Prompt, professional and helpful at every level. Will accommodate special requests and nothing is a problem for them. Very satisfied with the support I've received.

Our Response

Dear Customer,
Thank you for your wonderful review. Our team will be very pleased to hear your feedback.
Looking forward to welcome you on the tour!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Gems of China

Sunday 28 Jun 2026
Overview Rating:
Our Tour: Excellent
I have just returned from the Gems of China tour, the trip exceeded all my expectations and more, i cannot recommend WW enough, the pre trip communication, hotels, food, guides and everything about the tour was excellent. Early starts and long days were well worth it! We had George Pu as our national guide and if you get him you will have the best time, he is so informative about all the sites we visited and nothing is too much trouble.

Our Response

What a wonderful review to receive, thank you so much for taking the time to share your experience. We're absolutely delighted that the Gems of China tour exceeded your expectations in every way. It's always gratifying to hear that the pre-trip communication, accommodation, cuisine, and guiding all came together to create such a memorable journey.

We completely agree that the early starts and full days are more than worth it when you're discovering China's most treasured sights and we're so pleased you felt the same way.

A special thank you for mentioning George Pu. He is a truly outstanding national guide, and we're thrilled that his knowledge and attentive nature added so much to your trip. We will make sure your kind words are passed on to him personally; we know he'll be delighted.

Thank you again for your glowing recommendation. We do hope we might have the pleasure of welcoming you on another adventure in the future.

Many thanks,
Jimmy, Wendy Wu Tours

Pre Night Jakarta|Wonders of Indonesia

Sunday 28 Jun 2026
Overview Rating:
Our Tour: Good
It's a really good way to experience Java. Wendy Wu has opted for very good, comfortable hotels with character. The travel arrangements worked very smoothly. Lots of early starts and quite a busy pace, so not quite a Level 1 experience - more like a 2 in terms of physical fitness and pace required. So many meals are included - almost too many? It's a lot to manage breakfast, lunch and dinner, especially when the meals are very substantial and delicious - but, of course, I managed!

Our Response

Dear Customer,
Thank you so much for your lovely review. We appreciate you sharing your experience and insights. We are glad you enjoyed the tour and hope to welcome you again on one of our tours in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Best of Borneo

Friday 26 Jun 2026
Overview Rating:
Our Tour: Good
Excellent trip. Take binoculars to ensure you see all of the wildlife clearly, which is plentiful. The hotels were of the usual Wendy Wu high standards. The 3 day stay in the rainforest was wonderful, remote enough to be semi-offgrid, really deep in nature. There is a lot of travel time but its worth it. Would definitely recommend for nature lovers.

Our Response

Thank you for this review and what a top tip about the binoculars! We'll be sure to pass that along to future travellers, as it sounds like the wildlife really puts on quite a show.

We're so pleased the hotels lived up to our usual standards, and that the three-day rainforest stay was such a highlight. There is something truly special about being semi-off-grid and immersed in nature, it's a rare chance to properly switch off and soak in the surroundings.

You're quite right that getting there involves some travel time, but we're glad you felt it was thoroughly rewarded by the experience. It's lovely to hear that you'd recommend this itinerary to fellow nature enthusiasts, we couldn't agree more!

Thank you again for taking the time to share your thoughts. We hope to welcome you on another adventure before too long.

Many thanks,
Jimmy, Wendy Wu Tours

Costa Rica Tall Ship Adventure - Cat 4 Outside Cabin - Cruise & Tour

Friday 26 Jun 2026
Overview Rating:
Our Service: Excellent
Pleasant and helpful staff. Efficient on the phone.

Our Response

Thank you for your kind words, we really appreciate you taking the time to share them.

It's lovely to hear that our team came across as pleasant and helpful, and that you found our phone service efficient. We know that a smooth booking process and friendly support can make all the difference, so your feedback means a great deal to us.

Do let us know if you have any questions about the tour, we're always happy to help!

Many thanks,

Jimmy, Wendy Wu Tours