The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

A China Experience

Monday 02 Nov 2026
Overview Rating:
Our Service: Excellent
Booking was straightforward and clear and I was able to easily access my booking to add information required.
I can’t comment further until I have been on the tour

Additional Night Beijing|Magnificent China

Monday 02 Nov 2026
Overview Rating:
Our Tour: Excellent
Most amazing trip!!

Wonders of China

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
We had a fantastic holiday with a great group of people. Everything was organised for us, so all we had to do was turn up at the appointed time each morning and the whole day was planned for us.

Our main guide was lovely and stayed with us throughout the trip, including at the hotels. We also had a different local guide at each destination, all of whom were extremely knowledgeable about the local area and its history.

The food was plentiful, although don’t expect it to be anything like your local Chinese takeaway!

A few things worth knowing before you go:

You do need to be reasonably fit for this trip. There’s a lot of walking and I’ve never climbed so many steps in my life! Invest in a good, comfortable pair of walking shoes or trainers.

Don’t expect Western-style toilets when you’re out and about. Most are squat toilets, which take some getting used to. Take your own toilet paper or wipes, as supplies can be in short supply outside the hotels. I’d definitely recommend practising your squats at home!

Language can also be a barrier, as not many people speak English outside the hotels. I found a translation app invaluable, particularly when I picked up a nasty cold and needed to visit a local chemist.

If you want to keep in touch with home, you’ll need to use the hotel Wi-Fi or buy an eSIM before you travel, as making calls and using mobile data can be expensive.

There’s no need to pack lots of dressy clothes. Apart from the Yangtze River cruise, there’s very little need for anything particularly smart, and even then, anything goes! During the day it was generally shorts and T-shirts, with lightweight clothing for the evenings. Quite often, though, we’d go straight from a day of sightseeing to a restaurant without having the opportunity to change.

Be prepared for some long and tiring days, especially when you’ve climbed hundreds of steps and walked miles. There isn’t a huge amount of free time for shopping or wandering around the markets selling the usual cheap tourist souvenirs.

Laundry facilities were also limited. I only found one hotel with a self-service laundry, which was free; the others offered a drop-off and pay service. By the end of the trip, we were running short of clean tops and having to wear some things more than once, so pack accordingly!

My highlights:

There were so many, but my absolute highlight was the Great Wall of China. When we arrived and I looked up at the section we were going to climb, I honestly wasn’t sure I’d make it to the top. The steps are all different sizes, and some were quite a challenge. However, nobody rushes you. You go at your own pace and stop for a rest whenever you need to.

The people coming down were so encouraging, cheering everyone on as they made their way up. I did make it to the top! I kept telling myself to keep going because I’d regret it if I didn’t get as far as I could. And it was absolutely worth it. The views were something else, truly amazing and something I’ll never forget. Just thinking about how all those people built it is remarkable.

Another highlight was the Terracotta Warriors. You really do need to see them in person to appreciate just how magnificent they are.

We were really glad we chose to do an organised tour, as I think trying to arrange everything and navigate the country ourselves would have been quite stressful.

Would I recommend Wendy Wu Tours? Absolutely!

From the initial booking right through to the end of the holiday, they’ve been brilliant. Any questions we had were always answered promptly, politely and in a very friendly manner.

All in all, a fantastic holiday, wonderful experiences and some very special memories. I’d thoroughly recommend it!

Scenic South Korea

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
Really interesting holiday, interesting cities lovely countryside felt very safe , lots of coffee shops not too expensive loads of first rate public toilets

Japan Uncovered

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Good
Many of Japan's most iconic buildings and beautiful gardens visited on Honshu in a couple of weeks. However, because of the large area covered, many hours were spent travelling by coach and in some locations we were very rushed and sometimes there was not enough time to visit everything, and we stayed in 8 different hotels! The hotels, restaurants, coaches and drivers plus arrangements were good as was the guide whose English was excellent.

Glories of China

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
An excellent trip, very well organised. This was our first experience of an organised tour and it did not disappoint!! Wendy Wu did an excellent job, guides were knowledgeable, helpful and they seemed genuinely keen to make sure everyone had an excellent experience. Was it tiring? Yes it was because you pack such a lot in. Could we have done it independently- definitely not! Were we looked after well - yes indeed. Hotels were of an excellent standard, cannot fault them. Food was fantastic. Will we ever forget this trip - absolutely not. Do we have more knowledge about China now - yes bucket loads. Most importantly did we enjoy it and would we recommend it - yes to both. Would we book with Wendy Wu again - definitely.

Vietnam Trails

Sunday 01 Nov 2026
Overview Rating:
Our Service: Good
Booking was easy and representatives I spoke to were very helpful but as I only booked yesterday I can’t comment on anything else.

Gems of China

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
This holiday was the first of a group tour that we have been on. At first we were apprehensive of booking it but Wendy Wu well outstanding every step of the way. We were not confident to travel around China on our own due to the obvious language barriers. This tour 100% covers the gems of China. Once you’ve been on this tour you can say that you have honestly seen the best parts. Our tour guide was outstanding. Louis was professional and extreme intelligent and knowledgeable. The local guides were also excellent. Expect this to be full on if you want a leisurely tour this may not be for you. Most days have a very early start in order to beat the cues at the attractions. The days are packed full and there is little time to do things on your own. The tour is quite well balanced. The amount of walking is quite a lot on some days, but on others the level of activity can be determined by yourself. For example when you visit the Great Wall of China if you don’t want to climb it the level of activity is clearly lower. The selection of hotels were great with most of them having Japanese style toilets which is a real bonus as toilet paper cannot be flushed. Every hotel gave two half litres of bottles of water per person for drinking and brushing your teeth as the water cannot be consumed from the taps. The meals are plenty full but you have to be open to trying everything, they are mainly Lazy Susan style meals with about 10 different dishes to try. Breakfast is buffet style. The only slight disappointment was the weather in the mountain regions, except there to be cloud and rain as it does have these conditions for 265 days a year with about 100 days of sunshine in the summer. So the heavenly gate can be cloudy and the glass suspension Bridge. The avatar mountains, however look amazing with the clouds around them. Clearly nobody can control the weather but if this part of the tour is one of your must see highlights it’s good to known. Finally we were very lucky with the diverse mix of people on the tour and everyone was considerate and followed the tour guide’s request being on time and keeping things running smoothly. Well done Louis the tour would not have been as enjoyable without your organisational skills.

Additional Night Shanghai|Guangzhou to Shanghai Train|Majestic Yangtze

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
I had 7 other members of my family travelling with my wife and I and we had a great time together. The additional night certainly made a lot of different to start the journey. We had a good Nationsl Guide Sophie who looked after us very well. She cared about the whole group, making sure we had a good time and enjoyed our trip. There was a member who was not feeling well and she spent a long time to make sure he is ok.From the time she met us on arrival till we departed even at 5 am, she got up and said good by to all of us. She was a fantastic guide and I recommend her to anyone travelling with Wendy Wu tour and hope to meet her again someday.

A China Experience

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
My tour of China with Wendy Wu Tours was magnificent.

I will absolutely be booking another tour somewhere else exciting,

Additional Night Beijing|Wonders of China

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Good
Very well organised and managed. However, l think the itinerary was too cramped. There was no time for us to walk about and do nothing big, just soak in the cities…

Ancient China

Saturday 31 Oct 2026
Overview Rating:
Our Tour: Excellent
An excellent tour, definitely for those who like a packed schedule. You get to see places and historic sights that are slightly off the beaten path for westerners in china. The guides were great, the hotels were varied, but of a decent quality with a good breakfast to be had every day. Plenty, almost too much food to be had with a decent variety also.

Ultimate Uzbekistan

Saturday 31 Oct 2026
Overview Rating:
Our Tour: Good
Great holiday with excellent guide
The itinerary was generally good but almost a day wasted at an art gallery and long crossing across a desert was time consuming and unnecessary
The hotels used were of high standard and their locations were good
Wendy Wu’s service was excellent and the whole trip was very competitively priced
Only 4 stars because of the day spent in the art gallery being lectured and an uncomfortable and very long journey across the desert
There was a lot of food almost too much and a little more free time would have been welcome

Essence of South Korea & Japan

Saturday 31 Oct 2026
Overview Rating:
Our Tour: Good
Very full on trip. Not much leisure time. And not suitable for those with mobility/health issues. All this is outlined on the website but not explained fully if purchased through a travel agent.
I knew what to expect but others on the tour did not!

Additional Night Shanghai|Majestic Yangtze

Saturday 31 Oct 2026
Overview Rating:
Our Tour: Excellent
Wendy Wu tour Majestic Yangtze was everything it said it would be and more. For me the Terracotta Warriors and The Great Wall were my highlights and were beyond expectation in reality. Surprise highlight for me was the city of Xi’an and its people, I want to return here. Local guides were amazing but our National guide Jacky was unsurpassable. His friendly confidence and kind consideration meant that everyone’s needs were met and all agreed that we had a fantastic time on this tour. The cruise was exceptional and an opportunity to relax and let the old world pass by. Loved this tour. Very grateful. Big thanks to Jacky!