The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Japan Uncovered

Tuesday 27 Oct 2026
Overview Rating:
Our Tour: Good
Our tour guide, Emiko, was fabulous. I learned so much history and heard the many stories/fables associated with places around Japan. She was very helpful and answered so many questions from our group with a smile on her face the whole time.
I visited well-known places and areas that I hadn't heard of before, which was a good mix. There are lots of temples and shrines in Japan.
On Miyajima Island, near Hiroshima, there are wild deer wandering around. They are very aggressive. I was walking back to the ferry with a gelato & a deer bit my trousers, then jumped on me, then bit me on the hip (it left teeth marks) to get to my gelato. It was a scary & painful experience, unfortunately. I'm relating this in the review for people to be aware not to walk around with any food & be wary of the deer.
The tea ceremony and making washi paper were fun experiences.
I have unusual dietary requirements and although the restaurants are told ahead of time, they usually were not very good at giving me food without the items that I couldn't eat. Sometimes they tried to substitute foods for me. One restaurant substituted a bread roll with porridge! If you can eat anything, you'll have no problems. If you can't, bring snacks for yourself.
There are usually convenience stores near the hotels, so you can also buy food there.
The hotels were very nice and comfortable and in good locations. All had a buffet breakfast of both Japanese and Western style foods.
The coaches that transported us around had lovely drivers and were comfortable, although none of them had toilets. But we did make stop at services along our routes, which were really great.
Japan is a very clean country with the cleanest public toilets that I've ever seen.

Japan Uncovered

Tuesday 27 Oct 2026
Overview Rating:
Our Tour: Excellent
Japan uncovered with Wendy Wu tours was fabulous.
It’s very full on, but very well organised, our tour guide was great.
I would recommend flying two days before tour begins as we flew day before our flight was delayed, on arrival to the first hotel after27 hours of travel we were rushed into the welcome meal, didn’t have time to refresh, the meal was very good as was all the food.
The tour takes you from one end of Japan to the other, if there is anything you want to see which isn’t included in the tour, there isn’t much free time but our guide was very helpful to organise anything else for you.
I would recommend Wendy Wu tours

Egypt & Jordan Adventure

Tuesday 27 Oct 2026
Overview Rating:
Our Service: Excellent
We booked 2 holidays with Wendy Wu this week.
On both occasions we had excellent service, well explained, friendly and professional.

Jewels of Japan

Tuesday 27 Oct 2026
Overview Rating:
Our Tour: Good
The tour was value for money. The organisation before and during the tour was excellent. The hotels and restaurants chosen were all good. Perhaps a bit of free time would have been beneficial.

A Mekong Experience

Tuesday 27 Oct 2026
Overview Rating:
Our Tour: Excellent
Excellent hosts, great hotels, a real flavour and experience of the history, culture and feel of Vietnam and Cambodia. Thoroughly enjoyed our holiday. Very impressed by WendyWu's attention to detail and comprehensive pre-tour information

Majestic Yangtze

Tuesday 27 Oct 2026
Overview Rating:
Our Tour: Excellent
From the very start, booking and setting up the holiday was very simple. The Wendy Wu team of people making the reservations and setting up the flights were very skilled and efficient. The itinerary is exceptional with all sorts of amazing places, people and local activities. Another important issue - the tour guide. It was my first time with Wendy Wu but I went several times with Explore. They (Explore) are very pedantic in choosing the best tour guides because the success of the tour is very much dependent on their skills. Well, this time I was impressed; our tour guide, code name Jacky (Zhang Bo Tao) was probably the best tour guide I ever met. Very good English, good diction, clear presentations, full knowledge of the places and their history. He has shown a flexibility in tackling logistical challenges in several instances, adapting to unexpected changes in circumstances. In all places he knew how to minimize our queuing time and maximize our visiting time. He also handled all needs of the group members; some had certain dietary requirements, others had too much luggage, beyond their capabilities to handle. The tour guide took care of all of us to ensure a perfect trip.
The variety of the places we visited made this tour exceptional. Very well organized and very well executed.
One little detail - providing all three meals is the best idea as it ensures hygienic places and makes the use of visiting time more efficient. Other tour providers leave open the lunch and sometimes tour members get food poisoning that spoils their holiday.
I totally recommend the Wendy Wu Tours and this one (Majestic Yangtze) in particular.

Inspiring India - Upgraded Departure

Tuesday 27 Oct 2026
Overview Rating:
Our Tour: Excellent
The Inspiring India - Upgraded was a great tour and the only way to see this part of India. We couldn't have done it by our selves.
This is the first big tour we have been on. In the last 30 years we usually organise our own holidays and tours but after this tour we're going to do this again.

Japan Uncovered

Monday 26 Oct 2026
Overview Rating:
Our Tour: Excellent
We had an excellent guide EMI,who shared her extensive knowledge of her country which made a great holiday a wonderful experience shared with a fantastic group of people.

Journey through Central Asia

Monday 26 Oct 2026
Overview Rating:
Our Tour: Good
A great adventure but a demanding schedule which meant we regularly arrived late to check into our hotels.
The sights and experience were above our expectations and our tour leader was exceptional. The guides were very knowledgeable but at times gave us too much information for us to absorb.
The group size of 16 meant lunches, toilet breaks etc tended to take a bit too long. (This was our first group travel experience, we usually travel independently or with a private tour for the two of us).
The arrangements were very smooth and we had total confidence in the company and the employees. It was pleasurable to meet so many like minded travellers but we prefer the flexibility that a private tour offers as we did get frustrated , on occasions ,by the time it took to have lunch.

Japan Uncovered

Monday 26 Oct 2026
Overview Rating:
Our Tour: Excellent

Jewels of Japan

Monday 26 Oct 2026
Overview Rating:
Our Tour: Good
Lovely trip. Well organised.
Our travel guide was very informative and helpful.

Portugal Uncovered

Monday 26 Oct 2026
Overview Rating:
Our Tour: Excellent
Love it , very well organised and Sophia was an excellent guild .
Hope she gets feed back from Wendy Wu ..?

Portugal Uncovered

Monday 26 Oct 2026
Overview Rating:
Our Tour: Good
Excellent guide, very knowledgable.
Hotels good standard, some excellent.
Food mainly very very good.

Additional Night Beijing|Additional Night Tokyo|Ancient Empires of China & Japan

Monday 26 Oct 2026
Overview Rating:
Our Tour: Good
Both guides for China ( Ryan) and Japan ( Hiroshi) were amazing. Looked after the group well and extremely helpful in assisting especially with diet requirements as much as they were able to

Saw lots of interesting places.
Hotels in Japan were not up to the standard of China which surprised us.
Very small rooms , not well appointed ( especially the bathrooms) and extremely crowded.. waiting for a lift or question for breakfast in Japan was frustrating.

Bring Coeliac on these countries was exceptionally challenging. Options were very limited and understanding of cross contamination very poor. Breakfast options were also limited due to it always being a buffet. Not all places were able to cook uncontaminated food.
Have translations available but still difficult.

Traveled on bus, trains. Planes, boats , cable cars
Learnt a lot about the history and also the current lifestyle..
Great mix of people on the tour who all got on well together and looked out for each other.

Ultimate Uzbekistan

Sunday 25 Oct 2026
Overview Rating:
Our Tour: Excellent
Hotels excellent with exception of Continental Samarkand. Not the same standard as other hotels on the tour.
Recommend voice box for travellers as guide had to compete with other guides to be heard