Reviews

The extra night meant we were guaranteed the chance to have a rest day prior to the tour starting and also we had wiggle room if there were any issues with flights.

Loved the Sapa experience, but underwhelmed by a half day of waterfalls, which were hardly flowing. Waterfalls exist in every country, but walking through rice fields and villages is a wonderful experience. The waterfall day should have an alternative of another village experience.

We had a wonderful time travelling with Wendy Wu on the In Pursuit of Pandas. Everything was well organised. We had so many amazing experiences and would not hesitate to recommend Wendy Wu holidays

Wendy Wu tours give you steal feel for the authenticity of every place you travel too.
They not only include all the main top attractions but give you an insight into the culture of the country by including museums and visiting and participating in local cultural experiences.
Their guides are local and very knowledgeable and impartial about the history of their country and its heritage.

We had a very enjoyable time. All the group members had many opportunities to gel with each other.

Our guide Noriko was outstanding. She was very kind, had a great sense of humour, was knowledgeable and briefed participants adequately about the intended visits to the various venues each day. She was very professional, well informed, intuitive and treated everyone with respect often accommodating small requests that arose from time to time. She enforced a disciplined approach to the day's schedule, by giving explicit instructions about reporting on time both verbally and by using a flip chart with the correct time written on it using it as a visual guide. By repeating her instructions firmly as well as in a friendly tone she ensured that the message was communicated effectively.

Considering the participants weren't school children but adults and of a mature age, she had to be flexible in her approach if some members were not particularly keen on visiting certain venues and being there full time. She didn't hesitate to offer them their preferred choice of not being present full time and having a coffee break instead, nevertheless insisting that reporting time to be adhered to for the onward journey. It was much appreciated and respected.

Frankly speaking, we all would have loved to have had the opportunity of a guided tour of Osaka, but to our disappointment that didn't happen. So could the organising committee look into it and ensure that for future participants a guided tour of Osaka is included as well and an additional night's stay becomes a part of the tour. We would also have liked to have had a few more opportunities to do a bit of shopping.

All in all, I'd recommend Wendy Wu tour to anyone seeking fun and enjoyment. For this, much credit goes to our guide Noriko. The tour company provided very clear instructions and information to intended customers about all aspects of the tour which was very helpful.

Both people I spoke to (for the initial enquiry and to book) were helpful, professional and friendly

I had a professional and prompt response from Cheryl following my initial email to Wendy Wu. She was able to arrange for me to join a friend on their Gems of China tour in September. When I telephoned to finalise my booking I found her to be very efficient, and as she herself had done the very same tour last year, she was able to give me useful advice based on her own experience. Overall the telephone conversation gave me great confidence that I had booked with a caring and extremely professional tour company staffed by people who know what they are doing and care about doing it well. I very much look forward to my tour and feel confident that it will be as professionally executed as my booking experience has been. Thank you Wendy Wu.

What an amazing trip the Gems of China was. So many wonderful highlights. The trip opened our eyes to China as a tourist destination. Our national guide Ni Fan (Ivan) made us feel so welcome and was so great at making our trip a breeze. He organised everything so seamlessly. He was very calm and professional when two members of our party were injured in separate incidents. Another highlight of the trip was our group. A wonderful group of people.
We would highly recommend this tour and if you are lucky enough to get Ni Fan as your national tour guide you are in for an amazing tour.

Sales supervisor Natasha was helpful friendly & professional. Answered all our questions. Booked the Gems of China tour over the phone we are happy with our choice. This is the first time we have booked with Wendy Wu and would certainly book with this company again.

The most fantastic trip across parts of China and Japan. Worth every early morning start.
Highly recommended.

Fabulous holiday- great tour guide

I don’t know where to start other than with the word ‘exceptional’ my expectations were high from the pre tour support and interactions with Wendy Wu operational support however nothing could have prepared me for the care, professionalism and value that met me on tour! SOKHOEUN in Cambodia and HOI in Vietnam were amazing tour guides their vulnerability, insight and care was outstanding and gave such a warmth to the tour and depth of knowledge, alongside first hand experiences of their lives, families and history of the places. The write up wets your appetite, however every single day there was so much more, food, fun, stories, personal interactions - so hard to capture in a review however even the toughest of critics would struggle to find fault with the content! Catering for the needs of the group from food to mobility was always top of mind and carried out to the letter. The events / extras were such fun! Shows, boats, tuk tuks, craft demos, rooftop cocktails all executed with precision and so many laughs - for 16 days “we were family” and thank you all @ wendywu for a job well done! I will be back and 5 stars is not enough!

Our tour of India was very well organised allowing us to easily see some of the great sights of India. Our tour guide was especially helpful, very well informed and was able to pass on the genuine fell of India. Thanks for a great holiday.

Best tour holiday we had. There is always room for improvement. Just a couple of suggestions:
1. Before flying would suggest to let know meeting time with the tour guide at the hotel.
2. Coaches to have a facility to charge a mobile phone.
3. A separate table for vegetarians as there is a big demand for them to travel to China. Non-vegetarians do not share vegetarian dishes.
Had a great holiday!