The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Best of Mongolia

Friday 07 Aug 2026
Overview Rating:
Our Tour: Excellent
Excellent tour. Well organised and fantastic guide. Good accommodation. Would recommend this trip to anyone interested in Mongolia.

Japan Uncovered

Friday 07 Aug 2026
Overview Rating:
Our Service: Good
Good presentation( Japan) which convinced us to book holiday teher and then. Been with Wendy Wu before (China) and were aware of good quality of service.

Vietnam & the Reunification Express

Thursday 06 Aug 2026
Overview Rating:
Our Service: Excellent
Very informative

Our Response

That's lovely to hear and do give us a call if you have any questions regarding your tour.

Many thanks

Jimmy, Wendy Wu Tours

Jewels of Japan

Wednesday 05 Aug 2026
Overview Rating:
Our Service: Good
IT WAS ONLY A BRIEF PHONE CALL ABOUT A PAYMENT. TOOK 2/3 MINUTES. ANSWERED THE PHONE FAIRLY QUICKLY.

Our Response

Thanks for the review, very much appreciated.

Do let us know if you have any questions regarding your tour, always happy to help.

Kind regards

Jimmy, Wendy Wu Tours

Treasures of Turkey

Wednesday 05 Aug 2026
Overview Rating:
Our Service: Excellent
Excellent service. Smart and knowledgeable staff. Very impressed.

Our Response

Glad to be of service!

Always happy to help so please give us a call if you have any questions about your booking or the tour.

Thanks for your review!

Jimmy, Wendy Wu Tours

China Uncovered

Wednesday 05 Aug 2026
Overview Rating:
Our Service: Excellent
The service was excellent. Staff very helpful

Our Response

Thanks so much, we do pride ourselves on our staff and we're delighted to read that you're happy with our service. It means the world to us here at Wendy Wu Tours.

Kind regards

Jimmy, Wendy Wu Tours

Jewels of Japan

Wednesday 05 Aug 2026
Overview Rating:
Our Service: Excellent
First class service. Thoroughly knowledgeable about the various options. And very pleasant to deal with.

Our Response

That's lovely to hear and thanks so much for your review.

Kind regards

Jimmy, Wendy Wu Tours

Colours of Costa Rica

Wednesday 05 Aug 2026
Overview Rating:
Our Service: Excellent
They take their time to sort you out. Nothing is too much trouble. Guides on holidays have been very professional, knowledgeable, flexible and friendly

Our Response

Thanks for your 5 star review, Valerie, and your lovely feedback. Delighted to be of service.

Kind regards

Jimmy, Wendy Wu Tours

A China Experience

Wednesday 05 Aug 2026
Overview Rating:
Our Service: Excellent
Friendly efficient service

Our Response

We always aim to please! We trust your tour will be just as good.

Many thanks

Jimmy, Wendy Wu Tours

Additional Night Beijing|Additional Night Shanghai|Majestic Yangtze

Wednesday 05 Aug 2026
Overview Rating:
Our Tour: Excellent
Having just come back from our China holiday we can honestly say we had a fantastic time. I don’t think we could have experienced China without going on a tour, the language barrier and the vastness between cities would have been too stressful. Thankfully we had our wonderful guide Felix with us to handle all the stress ensuring our group of 17 were able to follow his lead and for the most part stay together as “sticky rice”. We did have some people who didn’t get off the train in time but Felix did everything he could to ensure they got safely back to us and on the boat for our Yangtze Cruise. Highlights - The Great Wall even though it’s hard slog 5 of us managed quite the climb and it was worth it. The Pandas 💕 the food! I have never eaten so much and the Chinese people very inquisitive and wanting to talk to you and have photos with you. All very friendly. Highly recommend this tour but maybe not July the Chinese people were on holidays so very busy, however being with our guide enabled us to fastrack most questions and the days were “hot and steamy”. Once again Felix our guide deserves 5 stars himself, thank you.

Our Response

Dear Gail,
Thank you so much for your wonderful review. We are delighted that the tour brought you so much joy and unforgettable experience. As well as Felix who made your journey extra special and memorable. Thank you for sharing with us your lovely photos. We hope to welcome you again on one of our tours in the near future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Japan Uncovered

Tuesday 04 Aug 2026
Overview Rating:
Our Service: Excellent
Very helpful chap named Andy who found me a great deal on Air China Business Class for my first tour to Japan. Also got the half price single supplement. Here's hoping to have a wonderful tour as let's face it, it is expensive!

Our Response

We're sure you'll love every minute of your tour to Japan and Andy will be delighted to hear of your feedback.

Thanks so much for your review.

Jimmy, Wendy Wu Tours

Bespoke Mongolia & the Gobi Desert

Monday 03 Aug 2026
Overview Rating:
Our Tour: Excellent
Mongolia is a very interesting place, contrasting between new and old. It’s been keeping up with modern lifestyle yet still maintaining their old charm. The natural views are breathtaking. Their gers and nomadic lifestyles are very unique. This tour has captured all these charm perfectly.

Our Response

Dear Customer,
Thank you very much for your 5-star review and lovely feedback. We are very pleased that you enjoyed your journey and hope to welcome you again on a new adventure in the near future. The photos you have shared are gorgeous. Thank you. May I please ask your permission to use them for marketing purposes as photos taken by our valued clients?
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Angkor to the Bay

Monday 03 Aug 2026
Overview Rating:
Our Service: Excellent
We booked online and the process was straightforward.
Our holiday is over a year and a half away, but we expect the service to be as good as the last holiday we took with them

Our Response

And we're sure it will be!

Do let us know if you have any questions before you go, we're always happy to help.

Thanks,

Jimmy, Wendy Wu Tours

Thailand Highlights

Sunday 02 Aug 2026
Overview Rating:
Our Service: Excellent
Brilliant service. Always speak to a person and get questions answered straight away

Our Response

Glad to be of service! Feedback like this really makes our day and thanks so much for your review.

Kind regards,

Jimmy, Wendy Wu Tours

Northern Japan: Secrets of Hokkaido

Sunday 02 Aug 2026
Overview Rating:
Our Service: Excellent
I wanted to spend more time at the last destination and they gave me an expert on the destination who gave lots of help, over several days, choosing which places were best to go to, and how to get to them, and the daily itinerary. They also organised the hotel & transport.
For the payment, the expert informed the person collecting the payment of the intricacies of the booking so that that went very smoothly as well

Our Response

And that's all part of the service. All you have to do now is count down the days and look forward to your tour. It'll come around quicker than you think!

Thanks for lovely review,

Jimmy, Wendy Wu Tours