The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Magnificent China

Thursday 04 Jun 2026
Overview Rating:
Our Tour: Excellent
It has been a fantastic tour! Our group of just 12 solo travellers had a ball! We have seen so many wonderful places that I am struggling to select which was the best one. Probably the Three Gorges on the Yangtze 4 day cruise.
The tour has been run extremely well and our lovely tour leader Lila Wang has been amazing. Nothing phases Lila!
This is my first trip through Wendy Wu and I highly recommend them.

Our Response

Dear Max,
Thank you so much for your wonderful feedback. We’re delighted to hear you had such a fantastic time exploring China.
We also truly appreciate you sharing your lovely photos with us. With your permission, we would love to use them in our marketing materials—either with credit to you or anonymously, depending on your preference. Please let us know what you would prefer.
Thank you again for your kind recommendation, and we hope to welcome you on another adventure soon.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Gardens by the Bay (3N/4D)|Mekong Explorer (Main Deck)|Sapa Short Stay (3N/4D)

Thursday 04 Jun 2026
Overview Rating:
Our Service: Good
Phone options were not clear and my choice was rejected twice so called again and chose another option and was answered straight away.

Our Response

Dear Customer,
Thank you for sharing with us your experience. I am sorry to hear that your initial interaction with our phone system was not clear. We would appreciate if you could clarify what options were rejected so we can look into the issue and correct it.
We hope that further the booking process will be smooth and easy. Please do not hesitate to contact us if you have any questions. customerrelations@wendywutours.com.au
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Gems of China

Wednesday 03 Jun 2026
Overview Rating:
Our Tour: Excellent
Easy to book and amend (as unfortunately we had to). Trip details very accurate and helpful to have the walking guide.
The tour was exceptionally well run. Local guides were all knowledgeable & engaging. Our tour guid "Amanda" was fantastic, so patient and knowledgeable.

Nice hotels - breakfast was buffet in all hotels; chines restaurant banquet every lunch & dinner.

The sights were well picked, Tiananmen Square, Forbidden City, The Great Wall, Terracotta warriors, and Pandas before a relaxing recharge of the batteries on a Yankzee River cruise.

The Avatar mountains were very very wet - not much views but we did it all the same.
Some stops eg jade & silk factories & brewery were hard sales.
Shows were optional & some included.
This tour is full on, but fantastic and well planned.

Glories of China

Wednesday 03 Jun 2026
Overview Rating:
Our Tour: Excellent
This has been the most amazing trip we have ever been on. The trip is organised so well, and our tour guide Bruce was fantastic. He was with us for the whole two weeks and made it most enjoyable with his good sense of humour. It takes the stress out of a holiday when you don't have to worry about timings or getting around, we were free to enjoy the wonderful sights of China. We covered so much in the two weeks, and I loved the little experiences thrown in, such as tea tasting, the evening shows and the odd surprise entertainment at meal times. We would have never of experienced so much if we had arranged the trip independently. The food was excellent, and there was more than enough of it! We had plenty of opportunities to have free time to wonder, which was nice. We've never been on a group tour before, and we were lucky enough to be with a lovely bunch of people, which also made the trip special. Hotels were wonderful, so nice to come back to a modern, clean, fully equipped hotel at the end of a busy day of sightseeing. Wendy Wu was so helpful from booking and all the way through, absolute five-star service from them, highly recommend and will definitely use them again. Thank you Wendy Wu.

Majestic Yangtze

Wednesday 03 Jun 2026
Overview Rating:
Our Service: Excellent

Our Response

Dear Customer,
Thank you for your 5-star rating of our service.
Looking forward to welcome you on our tour soon.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional Night Beijing|Gems of China

Wednesday 03 Jun 2026
Overview Rating:
Our Tour: Excellent
Wonderful tour: all we hoped for and more. All arrangements went like clockwork, hotels were excellent; food wonderful and more than ample. Pre-tour support was also excellent, including the comprehensive FAQ notes. Our tour guide Michael Jia was amazing and kept us going with his extensive knowledge, enthusiasm, good humour, warmth and cool head. Disappointed we had to limit him to five stars! Local guides were also wonderful and shared their deep knowledge and love of their communities readily. There was a lot of walking both horizontal and vertical and people who have mobility issues would need to think carefully before taking it on. Schedule was demanding and not for those seeking a leisurely, restful tour.

Our Response

Dear Customer,
Thank you very much for your wonderful feedback. We’re delighted to hear the tour exceeded expectations and that everything ran smoothly from start to finish.
We appreciate your recommendations and hope to welcome you again on one of our tours in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

China Delights

Tuesday 02 Jun 2026
Overview Rating:
Our Tour: Good
The holiday was well organised and our tour guild was very informative with good English and would always go that extra mile to help you. For myself it was too full on, we had very little free time in must of the places we stayed at apart from Shangai.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
Had various questions regarding a 21-day Silk Road trip for May 2027.
Natasha answered all questions professionally and in part based on her own personal knowledge.
She advised that she would need to refer to the local, guide on one question (the state of some of the roads) which could take 24-hours before responding. A detailed response followed well within that timeframe.

Rajasthan Panorama

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
Booking was quick and very easy. Not completed a tour yet but if booking is anything to go by I cannot see any problems.

Japan Uncovered

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
we went to China with them and nothing was too much trouble . highly recommend.

Jewels of Japan

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
From initial contact to booking we were both very impressed with the way our questions and concerns were dealt with. All information was clearly passed on to us and we never felt under pressure to sign up before we were ready. Friendly and helpful representative, not kept waiting on the phone.

Japan Uncovered

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent

Japan by Rail

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
Very efficient as normal
Answered all questions quickly

Our Response

Hi,

Thanks for your review. We are pleased to hear you had a good experience booking your trip to Japan.

Have a fantastic time on Japan by Rail!

Many thanks,
The Wendy Wu Tours Team

Tibetan Railroad

Monday 01 Jun 2026
Overview Rating:
Our Tour: Excellent
We really enjoyed this trip. I won’t deny that I was a little apprehensive booking it, re overnight train sharing with strangers and EBC accommodation. The train was comfortable and enough space for 4 in our carriage. Western style toilet on board was fine too. You also get amazing scenery from the train!
At EBC they have electric blankets!! We didn’t use them as the bedding was warm enough. The sunrise over Everest was spectacular, we had clear views and it was a great way to mark my birthday.
All the hotel rooms/beds were very comfortable.
We were a group of 15 ranging in age to 70+ and all coped with the altitude, no supplementary oxygen needed. This was down to following the great advice from our National Guide.
A good mix of free time and guided tours with the local guides, who seem to be experts on every Buddhist temple!
Most meals were delicious but could get a bit repetitive and there was always plenty of food but we never knew how many dishes would be served at a lazy Susan which meant full up by the time the best dish was brought out, usually Yak.
There is a lot of walking/steps so a good level of fitness helps. So pleased we did this trip.

Gems of China

Monday 01 Jun 2026
Overview Rating:
Our Tour: Excellent
Amazing tour!! Had a fabulous tour guide called Michael, he really went the extra mile every single day! He was so kind and generous with his time, nothing was too much trouble and he was super organised! Saw some fantastic places and had in depth knowledge from the local guides who were also amazing! We were lucky to be part of such a lovely group, and had a wonderful time! 😊🇨🇳😊🇨🇳