The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

China: The Big One

Saturday 09 May 2026
Overview Rating:
Our Tour: Excellent
Whilst carrying out my 'due diligence' regarding Wendy Wu a guides name kept cropping up. David. And who did I have the privilege of as the National guide to our group? David. I knew all would be well. His attention to detail was remarkable, he took care of every member of the group as if we were members of his family. Admission to attractions, queueing, train seats, flight boarding procedures and security checks were all negotiated smoothly. We even got a trip on public transport, which I thoroughly enjoyed. His experience helped us avoid many issues and avoid many hold ups. I was always amazed at his ability to 'herd cats'. He worked well with the local guides who all shone as individuals with knowledge of their area. Shirley is fondly remembered, as is the guide on the Goddess stream.
He worked so hard. Being available to deal with any issues on arrival in a hotel, and his advice regarding travel avoided many potential issues. He packed the trip with such variety that I am sure everyone took home many precious memories.
He managed to create a great atmosphere in our motley group of less than 20. A feat in itself. Especially on those early rises, which avoided traffic and got us to places a little before it got too busy. Even though it was a four day holiday period in one area.
My special thanks go to him for helping me meet up with my relatives. He smoothed the way and aided our communication. The finale of Shanghai proved very exciting and my transfer back home went very smoothly. He is a 'more than I am' man and I wish him and his family all the very best for the future.
From a grateful tourist. Who is looking forward to return as a traveller, thanks to his guidance and care. It was more than a five star experiece.
P.S. The snacks that you got us on the bus will always be remembered. A feast.

Kindest regards,
A grateful tourist.

Japan Uncovered

Saturday 09 May 2026
Overview Rating:
Our Tour: Excellent

China: The Big One

Saturday 09 May 2026
Overview Rating:
Our Tour: Good
This was an excellent trip. We were lucky in having an amazing tour guide David. He couldn’t do enough for us even buying spare SD cards and power packs on line for us when ours went wrong. The places visited were beautiful and interesting. All the hotels were good with comfortable beds except for the Yangtze cruise which had uncomfortable beds. I was though disappointed that nearly all optional trips required a minimum on half the group, which meant they rarely happened, as not enough people wanted to do them. This meant that we missed out on seeing things, some of which were the reason we chose the trip. I did not feel that this had been explained fully before the trip and it may have affected our decision to book.

Magnificent China

Saturday 09 May 2026
Overview Rating:
Our Tour: Excellent
The tour was well organized, visited many interesting places in China .
The tour was knowledgeable and helpful , he guided us everywhere and with the smile I would recommend to anyone .
Great company and good reputation.
Loved it
Silvestro and Domenico

Magnificent China

Friday 08 May 2026
Overview Rating:
Our Tour: Excellent
All of Wendy Wu's staff from the initial booking through the whole tour were brilliant
the itinerary was everything we hoped for and we had a wonderful time, we will be back !

Secrets of Southwest China

Friday 08 May 2026
Overview Rating:
Our Tour: Good
Overall a good introduction to a beautiful part of China. The huge number of visitors and necessary queueing to visit each attraction was rather challenging (I prefer my nature quiet and unspoiled) but I recognise that this is how China does it with a huge population wanting to travel.
The itinerary for the cruise on Erhai Lake was misleading. We went out on a simple boat for about 40 mins to the centre of the lake and stayed there - no interesting views of the lake shore or the other side of the lake and any cormorant fishermen I'm told disappeared over 20 years ago when the much polluted lake was cleaned up and villagers moved inland.
Edward, our national guide, was very caring and much appreciated.
Food and accommodation of a high standard, no health issues.

Grand Mekong Odyssey (Main Deck)

Friday 08 May 2026
Overview Rating:
Our Tour: Excellent
The tour was amazing and had a good variety of things to do and see. The nights on Halong Bay were fabulous, 7night river cruise brilliant. The guides were fantastic. I look forward to booking another tour through Wendy Wu.
I have already recommended family and friends to use them

Our Response

Thank you for your wonderful review. We’re delighted to hear you had such an amazing tour and enjoyed the variety of experiences throughout. It’s fantastic that the nights on Halong Bay, the 7-night river cruise and the guides all helped make the trip so memorable. We’re pleased to know you’re already looking forward to booking another Wendy Wu tour, and we truly appreciate your recommendations to family and friends.

Gems of China

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
The holiday was amazing from start to finish. All sightseeing trips were fantastic.
Food was great in every location.
Hotels were lovely all had comfortable beds plus everything was very clean.
We had a magnificent guide called Andy who went above and beyond to make sure everything went according to plan .
I would highly recommend this tour as it gives a fantastic insight to China .

China: The Big One

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
FANTASTIC holiday with Wendy Wu. Our 4 week holiday in China was brilliantly organised, and we experienced China old and new, city and countryside, and I would totally recommend this trip. China, The Big One, delivered on every level. Our dedicated tour guide, Hoffman was exceptional, and all the local guides we encountered on route were knowledgeable and so helpful. All in all a fabulous experience.

Majestic Yangtze

Thursday 07 May 2026
Overview Rating:
Our Service: Excellent
Very helpful, polite and professional.
Emails until point of booking then a very courteous phone call to book.

Discover Japan

Thursday 07 May 2026
Overview Rating:
Our Tour: Good
Excellent tour and guide.
Our only issues were with Wendy Wu’s UK Admin Team who let us down twice, just took the shine off a great trip.

Magnificent China

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
From Beijing to Shanghai and everything in between absolutely amazing holiday.
Tour size (16) was perfect & managed very well by Aaron our tour guide.
Hotel’s & restaurants chosen throughout the tour were very good, my only complaint would be that some of the hotels did not have a bar/lobby to relax & have a drink.
All additional tour guides were professional.
It was good to try different types of Chinese food as we visited different regions.
Overall China exceeded our expectations & would highly recommend this tour, well done Wendy Wu

Treasures of Turkey

Thursday 07 May 2026
Overview Rating:
Our Service: Excellent
Cheryl Johnson, Wendy Wu representative, was very very good in answering our questions and advising us.

Classic China

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
A very intense but enjoyable holiday.
Our national guide, Cecilia, was superb.

Majestic Yangtze

Thursday 07 May 2026
Overview Rating:
Our Service: Excellent
The lady I spoke to was very helpful and friendly