The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Gems of China

Monday 29 Jun 2026
Overview Rating:
Our Service: Good
Been looking for a holiday to China that covered most of the attractions the country has to see. WendyWu had just what I wanted so booked online with a small deposit for September next year! Can't wait, so excited already 🥳 😃

Additional Night Shanghai|Chongqing Short Stay 3D/2N|Gems of China

Monday 29 Jun 2026
Overview Rating:
Our Service: Excellent
Prompt, professional and helpful at every level. Will accommodate special requests and nothing is a problem for them. Very satisfied with the support I've received.

Gems of China

Sunday 28 Jun 2026
Overview Rating:
Our Tour: Excellent
I have just returned from the Gems of China tour, the trip exceeded all my expectations and more, i cannot recommend WW enough, the pre trip communication, hotels, food, guides and everything about the tour was excellent. Early starts and long days were well worth it! We had George Pu as our national guide and if you get him you will have the best time, he is so informative about all the sites we visited and nothing is too much trouble.

Our Response

What a wonderful review to receive, thank you so much for taking the time to share your experience. We're absolutely delighted that the Gems of China tour exceeded your expectations in every way. It's always gratifying to hear that the pre-trip communication, accommodation, cuisine, and guiding all came together to create such a memorable journey.

We completely agree that the early starts and full days are more than worth it when you're discovering China's most treasured sights and we're so pleased you felt the same way.

A special thank you for mentioning George Pu. He is a truly outstanding national guide, and we're thrilled that his knowledge and attentive nature added so much to your trip. We will make sure your kind words are passed on to him personally; we know he'll be delighted.

Thank you again for your glowing recommendation. We do hope we might have the pleasure of welcoming you on another adventure in the future.

Many thanks,
Jimmy, Wendy Wu Tours

Pre Night Jakarta|Wonders of Indonesia

Sunday 28 Jun 2026
Overview Rating:
Our Tour: Good
It's a really good way to experience Java. Wendy Wu has opted for very good, comfortable hotels with character. The travel arrangements worked very smoothly. Lots of early starts and quite a busy pace, so not quite a Level 1 experience - more like a 2 in terms of physical fitness and pace required. So many meals are included - almost too many? It's a lot to manage breakfast, lunch and dinner, especially when the meals are very substantial and delicious - but, of course, I managed!

Our Response

Dear Customer,
Thank you so much for your lovely review. We appreciate you sharing your experience and insights. We are glad you enjoyed the tour and hope to welcome you again on one of our tours in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Best of Borneo

Friday 26 Jun 2026
Overview Rating:
Our Tour: Good
Excellent trip. Take binoculars to ensure you see all of the wildlife clearly, which is plentiful. The hotels were of the usual Wendy Wu high standards. The 3 day stay in the rainforest was wonderful, remote enough to be semi-offgrid, really deep in nature. There is a lot of travel time but its worth it. Would definitely recommend for nature lovers.

Our Response

Thank you for this review and what a top tip about the binoculars! We'll be sure to pass that along to future travellers, as it sounds like the wildlife really puts on quite a show.

We're so pleased the hotels lived up to our usual standards, and that the three-day rainforest stay was such a highlight. There is something truly special about being semi-off-grid and immersed in nature, it's a rare chance to properly switch off and soak in the surroundings.

You're quite right that getting there involves some travel time, but we're glad you felt it was thoroughly rewarded by the experience. It's lovely to hear that you'd recommend this itinerary to fellow nature enthusiasts, we couldn't agree more!

Thank you again for taking the time to share your thoughts. We hope to welcome you on another adventure before too long.

Many thanks,
Jimmy, Wendy Wu Tours

Costa Rica Tall Ship Adventure - Cat 4 Outside Cabin - Cruise & Tour

Friday 26 Jun 2026
Overview Rating:
Our Service: Excellent
Pleasant and helpful staff. Efficient on the phone.

Our Response

Thank you for your kind words, we really appreciate you taking the time to share them.

It's lovely to hear that our team came across as pleasant and helpful, and that you found our phone service efficient. We know that a smooth booking process and friendly support can make all the difference, so your feedback means a great deal to us.

Do let us know if you have any questions about the tour, we're always happy to help!

Many thanks,

Jimmy, Wendy Wu Tours

Costa Rica Tall Ship Adventure - Cat 2 Larger Outside Cabin - Cruise & Tour

Friday 26 Jun 2026
Overview Rating:
Our Service: Excellent
Over the phone, Wendy Wu agents are always really friendly and efficient. Our first trip with Wendy Wu, to Sri Lanka, was first class, from the guide, AJ, who was fantastic, to all the visits, hotels and travel arrangements. Absolutely loved it and have already recommended it to all our friends.

Our Response

That's wonderful to read thank you. Delighted your first trip with us was such a success, it sounds like everything fell into place perfectly. And thank you for spreading the word to your friends that really means the world to us.

Jimmy, Wendy Wu Tours

Bali Explorer Short Stay (3N/4D)|Pre Night Jakarta|Wonders of Indonesia

Friday 26 Jun 2026
Overview Rating:
Our Tour: Excellent
Much better than I expected. I thought the experiences would be in group tour but we each had a guide and a car with a driver. All the activities were excellent and varied.

Our Response

Dear John,
Thank you very much for your kind 5-star review. We are pleased that you enjoyed our tour and hope to welcome you again on one of yours in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Moroccan Odyssey

Thursday 25 Jun 2026
Overview Rating:
Our Service: Excellent
Booking sraff were informative and helpful

Our Response

Thanks so much – that’s lovely to hear. Our team really do take pride in sharing their knowledge, so it’s great to know it made a difference to your experience. Wishing you a wonderful trip ahead.

Jimmy, Wendy Wu Tours

A Week in Japan

Thursday 25 Jun 2026
Overview Rating:
Our Service: Excellent
really helpful, spoke to 2 people about holiday and what we wanted, both very knowledgeably and helped me make up mind on where we wanted to stay. Cant wait to go now!!

Our Response

That's brilliant to hear, thank you! It's exactly what we aim for, so I'm glad the team helped steer you towards the right choice. Nothing beats that pre-trip excitement, we'll make sure the rest lives up to it.

Jimmy, Wendy Wu Tours

Additional Night Singapore (Group Tour)|Singapore to Bangkok by Rail

Thursday 25 Jun 2026
Overview Rating:
Our Service: Good
Service has been good. Tour is at end of October, am looking forward to it.
Petra was very helpful when we had queries

Our Response

Dear Customer,
Thank you very much for your lovely feedback. I am sure Petra will be happy to hear your comments.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

China & Tibet Discovery

Wednesday 24 Jun 2026
Overview Rating:
Our Service: Excellent

Our Response

Many thanks for your 5 star review! Jimmy, Wendy Wu Tours

Costa Rica Tall Ship Adventure - Cat 2 Larger Outside Cabin - Cruise & Tour

Wednesday 24 Jun 2026
Overview Rating:
Our Service: Excellent
Very friendly, knowledgeable and helpful. The advisor also had immediate access to our past records and info, which was very useful.

Our Response

Thank you , we really appreciate that. It's great to know the team came across as both friendly and knowledgeable, and I'm pleased the access to your past records saved time and added a personal touch. We always find that helps tailor the experience. Looking forward to welcoming you on tour!

Jimmy, Wendy Wu Tours

Ancient Empires of China & Japan

Wednesday 24 Jun 2026
Overview Rating:
Our Service: Excellent
Very swift responses. Very informative. Nothing too much trouble.
Made me feel confident about booking a trip.

Our Response

Thank you, that means a lot. Swift, thorough, and hassle-free is exactly how we want every enquiry to feel. I'm delighted we could give you the confidence to book, and we're very much looking forward to taking care of the rest.

Jimmy, Wendy Wu Tours

Gems of China

Wednesday 24 Jun 2026
Overview Rating:
Our Tour: Good
THIS TOUR WAS RELATIVELY MORE EXPENSIVE THAN WHAT WE WERE USED TO, BUT IT FITTED IN WITH THE TIMES THAT MY FAMILY MEMBERS WERE AVAILABLE TO TRAVEL AND INCLUDED SOME OF THE DESTINATIONS WE WANTED INCLUDED. OVERALL WE FEEL THE TOUR WAS WORTH THE COST PAID BECAUSE CHARLES AND SOME OF THE LOCAL GUIDES (DAVID IN BEIJING) PAID A LOT OF ATTENTION TO MY SON'S FOOD ALLERGIES SO THAT HE COULD EAT SOMETHING FROM MOST MEALS. THE COACHES WERE SPACIOUS FOR OUR GROUP OF 20. THE THREE GORGES CRIUSE WAS AN UNEXPECTED HIGHLIGHT, ESPECIALLY THE CITY VIEWS OF CHONQING AT THE COMMENCEMENT OF THE CRUISE. THE THREE KINGDOMS EXCURSION WAS ALSO VERY GOOD ALTHOUGH THERE WAS NO TRANSLATION OF THE STORY LINE DURING THE PRESENTATION. I DID GET QUITE ANNOYED AT THE LONG INTRODUCTION BY A MAN WITH NO ENGLISH TRANSLATION OFFERED. THE HOTELS WERE GENERALLY VERY GOOD, ALTHOUGH ON TWO OCCASIONS I REQUESTED A SWITCH TO A ROOM THAT WAS NOT TAINTED BY THE SMELL OF SMOKE, WHICH WAS GRANTED SATISFACTORILY.

Our Response

Dear Nathan,
Thank you for taking the time to share your feedback on your recent tour. We are pleased to hear that overall you enjoyed the tour, and Charles and David made it more special and memorable.
Thank you also for your comments regarding the lack of translation during the Three Kingdoms excursion and the hotel room issues. We are sorry for any inconvenience caused and have shared your feedback with our local teams for review and improvement.
We appreciate your support and hope to welcome you and your family again in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours