The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Best of Mongolia & Naadam Festival

Tuesday 19 May 2026
Overview Rating:
Our Service: Excellent
Concise and easy to book

Additional Night Shanghai|Majestic Yangtze

Monday 18 May 2026
Overview Rating:
Our Tour: Excellent
Would highly recommend a Wendy Wu tour as a way to see China. Majestic China Tour outstanding.Extra tours along the Yangtze a must of Three Gorges tribe & Wuling mountain.
Jason our national guide was ' Awesome'. He is very committed & passionate. Jason guided our group with wit, knowledge, charm & patience. Connecting us all as a family safely through a vast stunning country. Thank you Jason for your dedication, outstanding care & attention to the details. You made my journey across China memorable  & unforgettable. I hope to meet again for more travel memories across China..Five stars 🌟 🌟 🌟 🌟 🌟

Northern Japan: Secrets of Hokkaido

Monday 18 May 2026
Overview Rating:
Our Service: Good
Steve was very helpful, I requested a phone back, as we need to discuss the holiday and costs we were looking at, and he phoned right on time as we had been with you 9 times before we even got an extra discount, for being local customers, which all helps

Majestic Yangtze

Sunday 17 May 2026
Overview Rating:
Our Tour: Excellent
Never a dull moment! So much to see and do, and Bruce and the local guides kept our small group on the go - never a dull moment, and always professional and aware of all our needs.
The cruise was a great opportunity to relax.
First rate intro to China.

Majestic Yangtze

Sunday 17 May 2026
Overview Rating:
Our Service: Excellent
Well organised and every effort made to accommodate personal food requirements.

Additional Night Beijing|Additional Night Shanghai|Magnificent China

Sunday 17 May 2026
Overview Rating:
Our Tour: Excellent

Gems of China

Saturday 16 May 2026
Overview Rating:
Our Tour: Good
Firstly I’d like to commend our National Tour Guide Sophie Jin who was outstanding and couldn’t have been more helpful with our group of 27 travellers from Australia, New Zealand, England and Ireland. Nothing was too much bother for her and she even insisted on getting up to meet us in the hotel lobby at 6.15 on our departure day, even though we told her not to! Sophie really is an asset to Wendy Wu Tours and her dedication is second to none.

Now for the tour itself: SOOOO much is packed in that we (and others in our group) found it quite exhausting. There is little to no down time with early morning starts, and late returns to the hotels meant we often went straight to bed. Our group was mainly people in their 70s, with 7 or 8 of us in our 60s and a couple in their late 50s. Age is not taken into consideration - you book, you do it. And boy do you need stamina!
Also be prepared to do trips in all weathers. There is no contingency plan for bad weather - we were up Tianmen Mountain despite a Gale warning and driving rain. We all ended up freezing and soaking wet. Because of this we (and a few others) decided to opt out of the Old Town and Yu Gardens trip in Shanghai next day, only to find we had to write a letter explaining why.
We also felt the ‘Optional Tours weren’t very optional. The bus is geared towards those paying for these trips and those who choose not to go must find their own way back to the hotel.
There was also a problem with my food. I’m vegetarian and told Wendy Wu this before booking. Unfortunately the Chinese seem to have no concept of vegetarianism and assumed all that I ate was boiled vegetables. Meat eaters had Kung Po Chicken, Sweet and Sour Pork etc while I was given boiled cabbage, aubergine and Pak Choi. Basically I had side dishes. I did speak to Sophie about getting dishes without the chicken or pork (Sweet and Sour Veg for example) but she said a lot of restaurants wouldn’t do this. I did have a bowl of Sweet and Sour sauce one night, which was lovely, but the boiled tomatoes and ketchup was not appetising with rice and vegetables! I have been in touch with Wendy Wu about this and am awaiting a response.

All in all it was a fantastic trip, hotels were great, everything was well organised and it is a beautiful, clean and safe country. Maybe fewer things to do and a wee bit of downtime would make it more appealing Wendy Wu!

Treasures of Turkey

Saturday 16 May 2026
Overview Rating:
Our Service: Excellent
Fabulous. Really helpful and responsive personal service. And such lovely friendly people.

Wonders of China

Saturday 16 May 2026
Overview Rating:
Our Tour: Excellent
Covers all the main attractions of china, plus a few interesting side trips.

Japan Uncovered

Saturday 16 May 2026
Overview Rating:
Our Service: Excellent
Helpful and informative booking staff. Were able to meet our requirements and offer advice

Additional Night Kuching|Best of Borneo

Saturday 16 May 2026
Overview Rating:
Our Tour: Good
A busy two weeks in Sarawak and Sabah, with a combination of city sites and history/museums (the Sarawak Museum is a must see if you are interested in the people/culture of the region) and visits to national parks, and a Iban people long house. Highlights included sightings of orangutans in the wild, many monkey species, crocodiles and beautiful birds, particularly when we visited Sandakan and the Kinabatangan River in Sabah. Our tour leader, Delilah was brilliant and worked hard to make sure all enjoyed the trip. It was exceptionally hot when we visited so be prepared for demanding and humid conditions. Nearly all accommodation was of a good standard and food reasonably varied but pandered to the less adventurous.

Ultimate China

Friday 15 May 2026
Overview Rating:
Our Service: Good
Keith was brilliant giving his talk and Hanna also with the booking. Problem started when we got the confirmation email. Firstly it was for the wrong date and the ATOLcertificate was for the wrong number of days. When Keith gives his talk he emphasises the tours are inclusive without extra things to pay for, however, when you read the detailed itinary there are loads of extras to pay for if you want to do them.

Discover Japan

Friday 15 May 2026
Overview Rating:
Our Service: Excellent
The whole trip just undertaken with Wendy Wu was excellent. I’ve now booked another tour with them for next year, and all is good.

Best of Mongolia & Naadam Festival

Friday 15 May 2026
Overview Rating:
Our Service: Excellent
Contacted me after an initial enquiry. Very helpful and pleasant to speak to. Answered all my questions quickly.

China: The Big One

Friday 15 May 2026
Overview Rating:
Our Service: Excellent
It was fast, clearly explained and friendly. Their expertise on holidays to China was obvious.