Reviews

I've had to contact Wendy Wu tours on a few occasions and they have always handled my inquiry promptly and efficiently. I feel confident with their service.

This is the second time we have travelled with Wendy Wu Tours and cannot fault them in any way whatsoever and will definitely be travelling with them again in the future. The tour was extremely well organised from start to finish and our guide was with us all the way and really helped to make the holiday perfect. I had a dietary requirement and I was catered for on every occasion above and beyond. The tour takes in all the essence of Japan, its lifestyle and culture. Absolutely perfect in every way.

Few teething problems as first trip but where things could be improved on they were, with a few little tweaks will be fabulous. Even with the few issues it was a great trip and would highly recommend . Be warned though it is non stop .

I had a great time on the Wendy Wu Jewels of Japan tour. Our guide, Massa, was very kind and humorous and ensured we all got to the right place at the right time. The tour is quite hectic, with early-ish starts and late finishes, but we packed loads in. The other guests were from the UK, Australia, and New Zealand, and everybody got on well. I would definitely consider going on another Wendy Wu tour.

This holiday is a wonderful introduction to the Japanese culture, way of life, food, architecture and religions. Although tiring, mainly due to the humidity and travelling on everyday, we saw and learned so much. Our guide Mariko was wonderful and nothing was too much trouble for her. Our group of 20 people from UK, Ireland, Australia and NZ were friendly and helpful. Everything was very well organised almost to the minute. Fantastic introduction to everything Japan has to offer. Thank you

Excellent holiday. Pre departure organisation, visas and general communication by the company was excellent. Whilst on tour the National guide Jackey was excellent, his guiding and organisational skills throughout the trip was a credit to Wendy Wu. I would thoroughly recommend this company.

This was my first holiday with Wendy Wu tours and it was brilliant. The tour guide was absolutely superb and everything ran like clockwork.

Great hotels, good variety of places that we visited, good tour guide but awful food. This is the reason that I would not recommend this tour, very little variety in food, no choice apart from breakfast buffet, hot pot nearly every day, sometimes for lunch and evening meals on the same day. Sometimes pork for lunch and dinner on the same day. Meals were beautifully presented but very bland and for us this meant that we skipped many meals and went off and brought our own food. We have travelled all over the world and not particularly fussy eaters but the food provided by Wendy wu was not applicable to the high cost of the tour. Definitely needed more options and choice to fully enjoy the tour . Also there is very little free time which can be tiresome. Needed at least half a day free time in Kyoto and Osaka and wasted time in filler activities such as visiting a miso factory, a wasabi farm and a chair museum which were all incredibly boring. We booked our own activities in Tokyo in order to get more of what we found interesting, such as a sumo experience and night walk. The tour overall was good but awful food had a very negative impact on the overall experience.

Our first time on vacation with Wendy Wu, it exceeded expectations and we would not hesitate in travelling with them again or recommending them.
The Legends of the Silk Road, travelling the Northwest of China was a truly exciting and fascinating adventure. Visiting cities that were part of the age old journey brought history to life. The Western part of the Great Wall of China and viewing one of the most significant discoveries namely the Terracotta Warriors including their horses in life size form was magnificent.

Discover Japan is a fast paced tour of some of the major sites and some of the less known ones.
The attractions visited are amazing and include some major cities and visits to the mountains. Lots of history and a few UNESCO world heritage sites included in the trip.
There is also the opportunity for some hand-on activities with souvenirs to take home.
Friendly guide who went out of his way to look after us.
Good quality hotels and coaches used throughout the tour.
Only let down was the food. Was expecting a choice of delicious Japanese cuisine but was only given a standard set meal - extremely disappointing, especially when we could see the other food on offer around us.

The trip was good and the guide very experienced and knowledgeble. However the group was too large 27 in total. The problem with a group this large contributed to all the meals being served eithe luke warm or cold. The explanation was they had to cater for a very large group.

The trip to Hong Kong was disappointing with the inexperience of the guide. On the first organised trip we were obliged to move on very quickly, not being able to look around as another group, who had allegedly booked had arrived. I did question the fact we were on a paid organised trip and she should not have allowed this to happen. It was really not acceptable.

Very well organised. Our guide was exceptional. Hotels were very good.
Its a full-on tour though, early starts and some time on the coach, so would recommend some rest time added in to future tours.
Food was excellent. I would make one more recommendation - on occasion its better to have a simple lunch box provided in the daytime to avoid additional coach journeys to a lunch time venue away from the days attraction.
Overall though - a fantastic holiday full of experiences.

We found the tour very interesting and comprehensive.
Our guide, Kumiko, was splendid
A great way to tour a country where oral and written language is foreign to us.

One comment/suggestion is it would be nice to have seat rotation on the bus sectors. Some in our group seemed to think the front seats were primarily for them and made sure they frequently had the better seats.

Thank you.

The trip was well planned to provide a “taste” of Japan.