The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Additional Night Tokyo – HN|A Week in Japan - HN

Tuesday 27 Jan 2026
Overview Rating:
Our Service: Excellent
Called 1300 number & quickly spoke to Reservation Specialist. Cameron was very knowledgeable & explain details of tour, booking process & payment schedule. I have paid deposit for your to Japan in 2027

China Winter Wonderland

Tuesday 27 Jan 2026
Overview Rating:
Our Tour: Excellent
This was our first tour with Wendy Wu Tours and it was faultless in every way. The itinerary is amazing and it is complimented with great hotels and an abundance of quality food but most of all incredible tour guides.

The Winter Wonderland Tour includes Shanghai (Christmas Lunch, Dinner, Christmas Markets and the lights of Pudong and the Bund), Chengdu (Panda’s & Hot Pot), Xi’An (Terracotta Warriors & Tang Dynasty entertainment), Beijing (Palaces, History, The Great Wall day & night) & Harbin (Ice & Snow Festival).

Our tour leader Addison ensured that every aspect of our trip was perfect, the job he did for us is truly appreciated because there was nothing that could have been done better for us. The organisation was perfect and we were treated like VIP’s at every location we visited.

I would highly recommend this tour and especially Wendy Wu Tours for China, they will ensure you see the magic of China and come away with a true appreciation of this great Country and it’s people and history.

My highlight was walking different sections of the Great Wall both at night and the day. You will also meet other wonderful fellow travellers who became your family during the tour.

Thank you to Wendy Wu, Addison (the most handsome man in China), Troy (with his soft ears), Cindy (Spicy Lady), Summer (Warriors, changing face masters & Tang Dynasty fun), Jade (“so sorry head cut off” history expert) & Sherry (sub zero fun). You are all the special magic of the tour and did an amazing job for us.

If you want to see China but also experience the Winter Wonderland of the Harbin Ice Festival, this is the tour you must book, you will leave very satisfied.

Our Response

Dear Brad,
Thank you for your 5-star review and the amazing photos! We’re thrilled your first tour with Wendy Wu Tours was faultless and that you enjoyed the itinerary, hotels, food, and sights. Addison and the team will be delighted to hear your kind words. With your permission, we’d love to feature your photos in our marketing, as guest photos are the best representation of our tours.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

A China Experience

Monday 26 Jan 2026
Overview Rating:
Our Service: Good
Efficiency, friendly, helpful. Patronising attitude by feeding.com does not help.

Off-Beat Japan

Monday 26 Jan 2026
Overview Rating:
Our Service: Excellent
Lots of clear brochure information, including price structure and good detail about the tours. Friendly and helpful staff, and a very straightforward and positive experience overall!

Majestic Yangtze

Monday 26 Jan 2026
Overview Rating:
Our Service: Excellent
Dealt with 2 wonderful staff at the holiday fair RDS Dublin.
Great talking st staff that have knowledge of the places your go to.

Grand Impressions of Mexico - Day of the Dead

Monday 26 Jan 2026
Overview Rating:
Our Service: Excellent
A very well organised trip, great accommodation, great local guides who treated us like family.

Experience Japan - HN

Monday 26 Jan 2026
Overview Rating:
Our Service: Excellent
Very good. Lucy was very helpful when I wanted to include a friend as a share person for accommodation.

Additional night Johannesburg|Kruger to Cape Explored

Monday 26 Jan 2026
Overview Rating:
Our Service: Good
I still have to go through with this tour to answer this question.
I have traveled previously, so I.can say service is good.
One criticism, I can say is tipping cost is an out of pocket expense for the travelers. Why not incorporate that into your advertised tour cost. It is kind of misleading how much you ends up paying.

Our Response

Dear Customer!
Thank you for your feedback. We’re glad your experience with our service has been positive so far. We appreciate your comment about tipping and will take it into consideration as we review how tour costs are presented. We look forward to welcoming you on your upcoming tour!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Japan Uncovered

Sunday 25 Jan 2026
Overview Rating:
Our Service: Excellent
Excellent service so far. We had good advise for booking our tour to Japan.

Gems of China

Sunday 25 Jan 2026
Overview Rating:
Our Service: Excellent
Good tour information regarding a trip to China. Helpful and prompt service.

Inspiring India

Sunday 25 Jan 2026
Overview Rating:
Our Service: Excellent
Personal, thoughtful, helpful. Knowledgeable and friendly

Treasures of Taiwan

Sunday 25 Jan 2026
Overview Rating:
Our Service: Good
Professional polite efficient service

Japan Uncovered

Saturday 24 Jan 2026
Overview Rating:
Our Service: Excellent
Excellent customer service. Professional, polite and knowledgeable.

Documentation is clear and additional questions were answered efficiently.

Wonders of China

Saturday 24 Jan 2026
Overview Rating:
Our Service: Excellent

Grand Impressions of Mexico - Day of the Dead

Saturday 24 Jan 2026
Overview Rating:
Our Service: Excellent