Reviews

Clear, informed and helpful. Were able to provide the right information and answer all the questions that we had regarding a potential holiday

Excellent varied programme; excellent courier; excellent driver.

Our only suggestion would be that a smaller would have been more suitable for the narrow roads.

Very good online presentation with follow up online session in which we asked some questions about two options.
We received a comprehensive email that day and then arranged a follow up call. On the call our service agent Arti discussed several options and we ended up booking exactly the tour we wanted and using an airline we wanted too.
Excellent service.

This was a well paced excellent holiday. Hoi An could have done with another day for a bit more of a look around. Didn't get to see much of Ho-Chi Minh either. The visit to Chu-chi tunnels was good but because of traffic it takes up the entire day. The time on Hai-Long and the Mekong river cruise were both amazing and amount of time spot on (although finishing the cruise was a bit hard as it was so good). For me the highlight was Ankhor-Watt, again this could have had another day, primarily due to the weather as it is very hot after noon, so visiting the sights on a couple of mornings with other functions (or free time) would be good. Having said all of the above, it really is only feedback as this was a brilliant holiday. The guides particularly Tuan in Vietnam and Peaches in Cambodia were excellent. This is the third tour we have booked with Wendy Wu and there will likely be more. Thank you

Excellent customer service - responsive and knowledgeable.

Very informative and efficient . Can’t really give a review until we’ve experienced the holiday.

Very friendly and efficient rep. Answering all our questions was not a problem for her. Made us feel confident in booking our first land tour with Wendy Wu.

Very helpful and proactive representative.
Alexia accommodated all our requests and sought out the best options for us.

Wendy Wu provided my wife and I with exceptional service
We did have an issue before our trip and their empathy and understanding was exceptional

Very helpful and respond quickly to email queries.

Have just booked a holiday tour and can't fault the responsiveness, professionalism and ease of booking. Obviously not been on the holiday yet so can't comment on that but the booking process is easy, smooth and the on line account is easy to use.

Excellent. Easy to follow. Prompt confirmation.

The booking process was excellent. We booked our trip at the Destinations travel show and despite the stand being busy our adviser Keith was very knowledgeable, helpful, and patient. We were able to book the whole trip, including flights upgrades and options all in one visit.
We have subsequently received email confirmation which matches exactly what we understood we had booked.
Hopefully the holiday itself will be as good as the services we have received up until now.

Excellent service and very friendly staff went and checked everything

Excellent communication from Jade.