The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Grand Tour of China

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Liz is always great this will be trip 5 we have seen Asia with Wendy Wu Tours
China, India, Vietnam,Cambodia, Thailand and now after 10 years back to China looking older and with more grey but still looking forward to the next Wendy Wu adventure with comfort.

Vietnam & the Reunification Express

Thursday 26 Feb 2026
Overview Rating:
Our Tour: Excellent

Mekong Explorer

Thursday 26 Feb 2026
Overview Rating:
Our Tour: Excellent
Well looked after by the crew, modern and up to date boat, food of a high quality , with plenty of choice

Laos & Cambodia Unveiled

Thursday 26 Feb 2026
Overview Rating:
Our Tour: Excellent
It was a very memorable holiday with two great guides, amazing countries, delicious food and lovely hotels ! Highly recommended

Kruger to Cape Explored

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Knowledgeable , concise and clear.
Able to advise and make helpful suggestions.

Laos & Cambodia Unveiled

Thursday 26 Feb 2026
Overview Rating:
Our Tour: Good
This was a very good holiday exploring Laos and Cambodia. Highlights were Laos Museum of Art, Vang Vieng. Ankor Wat and other temples and Kompat (the latter an alternative to Battambang due to border issues). It is sensible to have Laos as the first week as it does have a somewhat lower level of development / hotels than Cambodia.

An area to improve is the Laos travel from Vang Vieng to Luang Prabang - using an early morning internal flight (from Vientiane) is really not great - please explore other options - rail / bus. There could be better hotel options in Vientiane and Luang Prabang - location not great and in LP little hot water / internet down).

Mekong Explorer

Thursday 26 Feb 2026
Overview Rating:
Our Tour: Good
Where do you start with a review of a 21 day holiday? Overall, it was good, but there are things to be aware of when booking.
Wendy Wu is positioned as at the higher end of group tours in Asia but some of the hotels were below the standard I would have expected. For instance, the Lotus Blanc rooms in Siem Reap were damp, mosquito infested and the aircon control unit didn't work. In addition, room service although offered, was non existent. Other hotels were ok, but not really of a high standard.
Food was included for all meals but the timings were sometimes odd. For example, in Haling bay, we had breakfast at 7, went on a quick excursion and then had a full brunch offered at 9.30 - just so that we could get to an airport transfer. It would have been better to have been given a voucher for food and drink at the airport. Another example was the house vitit in Hue with a "snack" that turned out to be a fantastic meal, only to be immediately followed by lunch. Often, late lunches were followed by early dinners which seemed a little unreasonable. Also in regard to food, the constant set menus got so samey and boring, we opted to miss a few. A little creativity around the set menus would have made the food a much more interesting part of the tour. I have a lot more to say but have limited space :-(

Vietnam at a Glance

Thursday 26 Feb 2026
Overview Rating:
Our Tour: Excellent
Very interesting itinerary comprising lots of different facets of the country
The guide duc was especially good and informative and went above and beyond to look after us all
The group was great as well and I really enjoyed it

Japan Uncovered

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Very efficient, helpful and professional, in particular Natasha Beach who assisted me throughout the whole process

Gems of China

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Really easy, friendly and professional, nothing was a problem. We had a couple of requests that were accommodated, excellent

Our Response

Hi Paul,

Thank you very much for your kind feedback!

We’re delighted to hear that you found the service easy, friendly, and professional, and that your requests were accommodated without any hassle. That’s exactly the experience we aim to provide.

We hope you have an amazing time when your tour comes around. If there’s anything you need in the meantime, please don’t hesitate to get in touch.

Best regards,
The Wendy Wu Tours Team

Dreams of Egypt

Thursday 26 Feb 2026
Overview Rating:
Our Tour: Excellent
My second Wendy Wu tour - Egypt was utterly fantastic. Small group of 14 excellent guides - well thought out itinerary - excellent hotels.
It was an absolute joy to be on board.

Our Response

Hi Delia,

Thank you so much for your wonderful review, and for travelling with us again!

We’re absolutely delighted to hear how much you enjoyed Dreams of Egypt. A small group, knowledgeable guides, a well-paced itinerary, and great hotels really do make all the difference, and it’s fantastic to know the tour delivered on all fronts for you.

“It was an absolute joy to be on board” is such a lovely thing to hear. We’ll be sharing your comments with the team. We’d love to welcome you back for a third adventure whenever you’re ready.

Warmest regards,
The Wendy Wu Tours Team

Majestic Yangtze

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Hope from Wendy Wu tours was extremely helpful and made the booking process easy ,she was knowledgeable and answered all my questions, as she has first had experience.

Our Response

Hi Nadine,

Thank you so much for your lovely review!

We’re thrilled to hear that Hope made the booking process easy and that her in-country experience helped answer all your questions — that kind of insight really does make a difference. We’ll be sure to pass your kind words on to her.

It’s so exciting that you’ve got a trip to look forward to — we can’t wait for you to experience it. If there’s anything else you need along the way, just let us know.

Warm regards,
The Wendy Wu Tours Team

Grand Tour of China

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
Easy transition to booking the trip ,the wait will be the hard part but looking forward to it.

Our Response

Hi Gary,

Thanks so much for the five stars!

We’re really pleased to hear you found the booking process easy — now it’s just the waiting that begins! We promise it’ll be worth it, and there’s plenty to look forward to as your trip approaches.

If you need anything at all while you’re counting down, just let us know.

Best wishes,
The Wendy Wu Tours Team 😊

Japan by Rail

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
So far the only experience I have had is making a booking via the web & speaking with one of the staff who was friendly & co-operative. It's too soon to comment further.

Our Response

Thank you for your feedback!

We’re glad to hear that your booking experience so far has been smooth and that our team has been friendly and helpful. There’s plenty more to come, and we hope the rest of your journey with us continues just as positively.

If you have any questions or need support as you prepare for your trip, please don’t hesitate to get in touch — we’re always happy to help.

Kind regards,
The Wendy Wu Tours Team

Dreams of Egypt

Wednesday 25 Feb 2026
Overview Rating:
Our Tour: Good
Great experience. Trip of a lifetime. Saw loads of interesting things I wanted to see most if my life but disappointed with time at GEM. I had been postponing my trip for the opening and half a hour of free time was not nearly enough. Another hour would have helped and another 2 would have been awesome! Things were a bit rushed in a few places but mostly very enjoyable and I learnt a lot of new things. Ravi was great and full of information and had some interesting theories I had not heard before.