Reviews

Excellent service while booking via their London office. Very attentive, discussing all options available. Very efficient and friendly service.

All excellant - accommodation, meals, tour guide,tour destinations and overall experiences

Excellent knowledge, very helpful polite and courteous.

Absolutely amazing..
Prompt to return my call. Friendly expert help making booking a pleasure as it should be! Took the time also to ask if I had any questions

Fabulous trip

We had a wonderful time. The trip was well organised and the chosen destinations were very interesting. The highlights were Kruger and Table Mountain on Christmas morning

This was a holiday-of-a-lifetime for us. Our guide, Ajith Foneska, was outstanding. His interpersonal skills were brilliant as was his knowledge of his beloved homeland.
The experiences were incredible-temple visits, safaris, forest walks, river trips, tuk tuk rides, tea plucking, tropical beaches, local craft exhibitions, visits to sanctuaries ( elephant and turtle) , luxurious hotels and delicious cuisine. ( I could go on. )

Unbelievably good. Tour leader Kumar fantastic. Best tour leader ever. Knowledgeable snd caring

This was our first tour with Wendy Wu Tours and it was faultless in every way. The itinerary is amazing and it is complimented with great hotels and an abundance of quality food but most of all incredible tour guides.

The Winter Wonderland Tour includes Shanghai (Christmas Lunch, Dinner, Christmas Markets and the lights of Pudong and the Bund), Chengdu (Panda’s & Hot Pot), Xi’An (Terracotta Warriors & Tang Dynasty entertainment), Beijing (Palaces, History, The Great Wall day & night) & Harbin (Ice & Snow Festival).

Our tour leader Addison ensured that every aspect of our trip was perfect, the job he did for us is truly appreciated because there was nothing that could have been done better for us. The organisation was perfect and we were treated like VIP’s at every location we visited.

I would highly recommend this tour and especially Wendy Wu Tours for China, they will ensure you see the magic of China and come away with a true appreciation of this great Country and it’s people and history.

My highlight was walking different sections of the Great Wall both at night and the day. You will also meet other wonderful fellow travellers who became your family during the tour.

Thank you to Wendy Wu, Addison (the most handsome man in China), Troy (with his soft ears), Cindy (Spicy Lady), Summer (Warriors, changing face masters & Tang Dynasty fun), Jade (“so sorry head cut off” history expert) & Sherry (sub zero fun). You are all the special magic of the tour and did an amazing job for us.

If you want to see China but also experience the Winter Wonderland of the Harbin Ice Festival, this is the tour you must book, you will leave very satisfied.

The responses from the chat site were not as rapid as I expected but once we talked on the phone, my questions were answered fully with various suggestions. I was able to recheck information and select aspects of the trip which mattered.

Very comprehensive and helpful during our time on the phone booking the holiday we required
With an email to confirm all the details
This is our 1st holiday with Wendy Wu, so we hope that this good service will continue so we can enjoy it without having to worry to much or get to stressed

Tour size 26 too large a group for me
Age range 24years to 85 years too wide for fitness ability ie walking and climbing Average walking pace too fast for me
Food was excellent however both dinner and lunch Japanese cuisine was too much
Accommodation excellent
Tour Leader no complaints

Overall this was enjoyable holiday but not worth the price paid. It was an all inclusive holiday which included hotels, excursions, travel and food (3 meals a day).

Started off in Cambodia which was lovely. The tour guide and bus driver were great, very attentive, knowledgeable and helpful. Excursions such as Angkor Wat were amazing. Food was of a good standard as were the facilities we were taken to during our trips and the hotel was clean and the service was very good.

Travel in between places was mostly by coach which was comfortable enough and air conditioned. There were supposed to be more flights but for some reason only 1 internal flight was taken.

Mekong River cruise was good overall although probably not worth paying extra for the upper deck. Excursions and local tour guide were very good.

Vietnam was OK although the tour guide wasn't as attentive, helpful and didn't keep the group together on tours and seemed to care more about moving on when other groups were waiting for each point of interest rather then providing our group with a decent amount of info.
Hotels in Vietnam were satisfactory on the whole except for Rice Fields which was very poor to say the least. Dirty, damp, bug ridden, had no hot water and not well maintained. Food and service was awful and certainly not the minimum 4 star accommodation we'd paid for. I had complained immediately to Wendy Wu but heard nothing until I followed it up twice when I returned home. We received a credit towards our next holiday which was poor compensation or rather no compensation unless we take another holiday with WW! I was incorrectly lead to believe Wendy Wu had very good customer service.

Food provided throughout the holiday was of a good quality but lunch and dinners were very samey and got very boring. There was little opportunity to choose from a menu other than on 1 occasion and thankfully on the last day when only breakfast was included.

There was limited free time, so shopping had to be squeezed in. Cambodia was very good value for money in comparison to Vietnam who add a 'tourist' tax on everything and most goods are also imported from China.