Reviews

I had a professional and prompt response from Cheryl following my initial email to Wendy Wu. She was able to arrange for me to join a friend on their Gems of China tour in September. When I telephoned to finalise my booking I found her to be very efficient, and as she herself had done the very same tour last year, she was able to give me useful advice based on her own experience. Overall the telephone conversation gave me great confidence that I had booked with a caring and extremely professional tour company staffed by people who know what they are doing and care about doing it well. I very much look forward to my tour and feel confident that it will be as professionally executed as my booking experience has been. Thank you Wendy Wu.

What an amazing trip the Gems of China was. So many wonderful highlights. The trip opened our eyes to China as a tourist destination. Our national guide Ni Fan (Ivan) made us feel so welcome and was so great at making our trip a breeze. He organised everything so seamlessly. He was very calm and professional when two members of our party were injured in separate incidents. Another highlight of the trip was our group. A wonderful group of people.
We would highly recommend this tour and if you are lucky enough to get Ni Fan as your national tour guide you are in for an amazing tour.

Sales supervisor Natasha was helpful friendly & professional. Answered all our questions. Booked the Gems of China tour over the phone we are happy with our choice. This is the first time we have booked with Wendy Wu and would certainly book with this company again.

The most fantastic trip across parts of China and Japan. Worth every early morning start.
Highly recommended.

Fabulous holiday- great tour guide

I don’t know where to start other than with the word ‘exceptional’ my expectations were high from the pre tour support and interactions with Wendy Wu operational support however nothing could have prepared me for the care, professionalism and value that met me on tour! SOKHOEUN in Cambodia and HOI in Vietnam were amazing tour guides their vulnerability, insight and care was outstanding and gave such a warmth to the tour and depth of knowledge, alongside first hand experiences of their lives, families and history of the places. The write up wets your appetite, however every single day there was so much more, food, fun, stories, personal interactions - so hard to capture in a review however even the toughest of critics would struggle to find fault with the content! Catering for the needs of the group from food to mobility was always top of mind and carried out to the letter. The events / extras were such fun! Shows, boats, tuk tuks, craft demos, rooftop cocktails all executed with precision and so many laughs - for 16 days “we were family” and thank you all @ wendywu for a job well done! I will be back and 5 stars is not enough!

Our tour of India was very well organised allowing us to easily see some of the great sights of India. Our tour guide was especially helpful, very well informed and was able to pass on the genuine fell of India. Thanks for a great holiday.

Best tour holiday we had. There is always room for improvement. Just a couple of suggestions:
1. Before flying would suggest to let know meeting time with the tour guide at the hotel.
2. Coaches to have a facility to charge a mobile phone.
3. A separate table for vegetarians as there is a big demand for them to travel to China. Non-vegetarians do not share vegetarian dishes.
Had a great holiday!

Absolutely fantastic tour, couldn’t have been better organised.

As i write this review, i am very well aware that this is only my opinion ~ however, i genuinely enjoyed every single aspect of my visit to China 🇨🇳 👍. When i arrived in Shanghai, i had approximately 30 minutes waiting for my driver. Looking back to this comment, i am in a different country, not knowing anyone or the language, but it is so clean and people are everywhere, so i knew that i had no problems or issues with anything. I was not anxious or worried about anything & this was my only issue in two weeks, so i will reiterate that my trip was absolutely amazing. The hotels, the tourist guides, the internal connections (both flights and train) were easy and stress free. Not only did i enjoy this trip, i can both recommend it & even do it again 👍. All of the excursions were amazing and we were able to jump the queues every time. The guides were helpful, knowledgeable and friendly, so communication was not a problem either 👍.

Did Japan by land and sea and it was amazing. It's full on but the places we saw were both fascinating and stunning. A fabulous experience enhanced by an excellent guide. Would highly recommend.

Excellent

We have booked a holiday to China next year, we spoke to Chris at the Ideal home exhibition, what a great guy, he answered all our questions was professional took time to listen to what we wanted.
I spoke to the travel agent who booked everything and an email was sent straight away with confirmation of what we booked.
Would recommend
Can't wait for the holiday.

Excellent tour of Vietnam but sometimes too much travelling on the coach and not enough quality time in some of the fabulous destinations
The meals also could be a little repetitive
Our tour leader Qui (Tom) was most excellent and a fantastic ambassador for his country 🇻🇳