The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Additional Night Saigon|Vietnam at a Glance

Thursday 16 Apr 2026
Overview Rating:
Our Tour: Excellent
I loved my holiday in Vietnam very much

Grand Tour of Indochina

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
The guides were topnotch and were happy to provide their lived experiences of living in these countries. My wife thoroughly enjoyed the food whilst the guides ensured I avoided chilli and shellfish. The sights, sounds and smells added up to an experience of a totally different way of life we might imagine living if it wasn't for the heat (39deg feels like 42) that you need to be prepared for in March/April. Highlight for the wife was tailored clothing in Hoi An and the majesty of Angkor Wat for me.

Vietnam at a Glance

Monday 06 Apr 2026
Overview Rating:
Our Tour: Excellent
Excellent
Couldn't have been better.
Superb organisation and care by Wendy Wu.
Our guide, Qui, was knowledgeable, professional and personable.

Our Response

That's wonderful to hear and we'll be sure to pass on your comments to Qui. Many thanks for your review, it is sincerely appreciate. Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Sunday 05 Apr 2026
Overview Rating:
Our Tour: Excellent
Awesome guide, amazing experiences. Overall a great way to see the country

Our Response

Dear Customer,
Thank you very much for your 5-star review. We are thrilled to learn that you enjoyed the tour and the guide made such a positive impact. We hope to welcome you again on one of our tours in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam at a Glance

Tuesday 31 Mar 2026
Overview Rating:
Our Service: Good
I have only received one phone call as yet because my trip isn’t until 2027 so it’s early days.
Michelle

Our Response

Dear Michelle,
Thank you for your feedback. If you have any questions, our friendly Reservations Team will be happy to assist you with any of your enquiries. Looking forward to welcome you on our tour in 2027!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam at a Glance

Tuesday 17 Mar 2026
Overview Rating:
Our Service: Excellent
Quick and easy. Pleasant travel guides.

Our Response

Dear Customer!
It’s great to hear you had such a positive experience — thank you for your kind words.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam at a Glance

Monday 16 Mar 2026
Overview Rating:
Our Tour: Excellent
Good overall view of Vietnam. I felt I was visiting the country 10 - 15 years too late as there was so much commercialisation and new building. Still well worth visiting
Excellent guide who went above and beyond his duties. He tried very hard to help us all with the disruption caused by the Middle East Crisis.
Rather too much food but there was no problem getting vegetarian options and the Vietnamese meals were lovely
The first Western diner we were taken to was AWFUL. That was the one place I had virtually no choice without meat or fish.. The vegetable fried rice I did get served tasted like a packet of dried vegetable rice I might have bought in the UK for under £1. Nearly everyone in the group said the food was poor and the ambience of the place was not good. We all agreed that place should not be used again.
Everywhere we were taken was interesting. The resort on top of a mountain was weird with its replica "European buildings" but the views from the top were stunning and the cable car ride up amazing.
Hu Long Bay was definitely a highlight: the cruise ship was old but quaint and comfy, the small boat trip was very peaceful and had lovely scenery and the caves were great. It was a shame that some of the group remained on the boat, having been put off by the 90 uneven steps. They could have come and spent time on the ( artificial) beach.
It is not Wendy Wu's fault that the British element of the party got stressed when the Middle east conflict disrupted return plans. We had to move hotels but the guide actually walked round the area with us, after the evening meal, helping us find somewhere else. He could have been at home with his family but him being able to converse directly with staff really helped. He even ordered taxis the next day to get us and our luggage taken to the replacement hotel.
Some of our group were offered alternative flights, at a later date than the original, through Doha or Dubai. One pair accepted but, as was almost inevitable, those flights were also cancelled. 4 of the 6 Brits had to pay around £2000 each for a business class upgrade or wait indefinitely in Hanoi
Overall an interesting and fun trip

Our Response

Thank you for taking the time to share such a detailed and honest review. We're glad that overall you had an interesting and fun trip, and that highlights like Ha Long Bay, the cable car and mountain views, and the Vietnamese meals left a positive impression.

It's wonderful to hear your guide went above and beyond especially during the disruption caused by the Middle East crisis. We'll be sure to pass along your kind words to him.

We also appreciate your constructive feedback. We're very sorry to hear about the poor experience at the Western diner, and we will review that choice immediately to ensure it's removed from future itineraries. Your comments about commercialisation and the resort's replica buildings are noted as well, while some aspects are beyond our control, we always want to set realistic expectations for our customers.

Thank you again for traveling with us, and for acknowledging what worked well despite the challenges. We'd love to welcome you on another adventure in the future.

Jimmy, Wendy Wu Tours.

Grand Tour of Indochina

Saturday 14 Mar 2026
Overview Rating:
Our Service: Excellent
excellent organisation
Very well done

Our Response

That's great to hear and do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Thursday 26 Feb 2026
Overview Rating:
Our Tour: Excellent
Very interesting itinerary comprising lots of different facets of the country
The guide duc was especially good and informative and went above and beyond to look after us all
The group was great as well and I really enjoyed it

Our Response

Thank you so much for your fantastic 5‑star review!
We’re delighted to hear how much you enjoyed the Vietnam at a Glance tour and that the itinerary gave you such a rich and varied experience of the country.
It’s wonderful to hear that Duc made such a positive impact on your trip — going above and beyond to look after the group. We’ll be sure to pass along your kind words to him. We’re also so glad your group dynamic added to the enjoyment of your journey.

Thank you again for taking the time to share your experience. We’re thrilled you had such a great time and would love to welcome you on another adventure soon!

Additional Night Saigon|Vietnam at a Glance

Thursday 19 Feb 2026
Overview Rating:
Our Service: Excellent
Wendy Wu provided my wife and I with exceptional service
We did have an issue before our trip and their empathy and understanding was exceptional

Our Response

Dear Wayne,
Thank you very much for your kind words and 5-star review. I’m sure our team will be delighted to know that their support and empathy made such a positive impact during a challenging situation.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam at a Glance

Friday 06 Feb 2026
Overview Rating:
Our Tour: Good
We had an excellent tour guide Bui Anh Duc. The tour was packed full of different experiences and we learnt a great deal about the wonderful country of Vietnam. The tour was well organised and ran very smoothly

Our Response

Thank you so much for your lovely review of our Vietnam at a Glance tour.

We’re delighted you enjoyed the variety of experiences and that Bui Anh Duc helped make your trip so memorable. |We will be sure to pass on your comments.
It’s great to hear everything ran smoothly.

We’d love to know what could have made your experience a full 5 stars, as your feedback helps us keep improving.

We hope to welcome you on another adventure soon

Vietnam at a Glance

Wednesday 04 Feb 2026
Overview Rating:
Our Tour: Excellent
I recently completed a wonderful group tour of Vietnam with Wendy Wu Tours, which I booked direct. The package was all-inclusive, covering all flights, accommodation, transfers, sightseeing, and meals. It was incredibly convenient, as I only had to manage my own travel to and from my local airport and drinks.

Wendy and our national tour guide, Duc, managed every detail perfectly to ensure the trip was memorable and that we experienced the best of Vietnam. This was my second trip with this company, having previously traveled with them to China over ten years ago.

I highly recommend Wendy Wu Tours for anyone looking for a well-organised travel experience.

Our Response

Dear Deanne!
Thank you so much for sharing such a lovely review! We’re delighted to hear how much you enjoyed your Vietnam tour and that everything ran so smoothly. It’s wonderful to know this was your second trip with us, and we truly appreciate your recommendation. We hope to welcome you on another adventure again soon.

Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam at a Glance

Tuesday 27 Jan 2026
Overview Rating:
Our Service: Good
Very happy helpful staff. 😎

Our Response

Dear Customer!
Thank you for your lovely feedback. Your comments have been shared with the team and will certainly put a smile on their faces. We hope to assist you again in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam at a Glance

Wednesday 21 Jan 2026
Overview Rating:
Our Service: Excellent

Christmas in Vietnam

Tuesday 30 Dec 2025
Overview Rating:
Our Tour: Excellent
I am a Vietnamese born in Saigon. I left the country long before the end of the war, and have never been back until now, which is more than half a century ago. I chose to travel now rather than wait until tomorrow. Life moves so quickly—another few years and the pace of change might have outstripped my memories. It was a joy to walk through places I never dared venture during the war, places once too dangerous to even imagine visiting.
I am also glad that I’ve picked the Wendy Woo Tour. Your local guide, Mr Hội Đổ, is excellent, with a strong knowledge of local history and culture. He is also an understanding and patient person who recognised each tour member’s needs, always with a smile on his face, even in the most difficult and sometimes annoying situations.
All in all, I am thrilled to recommend Wendy Tour to all my friends and family.

Our Response

Dear Thai,
Thank you so much for your 5-star review and for sharing your wonderful reflections. We’re delighted that you chose to travel with Wendy Wu Tours and that the experience allowed you to revisit meaningful places in Vietnam. It’s fantastic to hear that Mr Hội Đổ made such a positive impression with his knowledge, patience, and care — we’ll be sure to pass on your kind words. Thank you also for recommending Wendy Wu Tours to your friends and family; your feedback means a lot to us.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours